Cloud Service Division GTM Lead at NTT Ltd.

This role is responsible for assisting the Cloud Service Division's deliver towers and platform teams develop and maintain GTM collateral, enabling sellers to accelerate the creation of pipeline creation and conversion.

This will entail:

•  Creating repeatable frameworks for effective launches of new GTM’s / portfolio and working with relevant parties (Towers, Marketing, Enablement, Alliance CoE’s) to ensure the framework is executed upon where required.
• Creating repeatable frameworks for always on GTM campaigns to both solution sellers / general sellers for key growth products. Own schedule / distribution to ensure sellers are only enrolled in a single always on campaign.
• With Marketing, own CSD centralized GTM collateral (e.g. ACE Platform Slides).
•  Act as subject matter expert for towers, supporting them in creating required GTM collateral, ensuring it meets NTT standards.
• Working with the marketing teams and the Solutions Lead, support the Partner CoE’s with the creation of collateral to support pipeline generation from the partners.

Working at NTT

• The GTM Solutions Specialists participate in the delivery of solution design, configuration, and escalated problem management of solutions and services in client environments. This position is required to offer pre-sales support by identifying opportunities and contributing to the design and configuration requirements related to client proposals. They work towards expert-level certification, whilst at the same time developing business knowledge.

Key Roles and Responsibilities:

• Participate in the creation and delivery of technical solutions to clients by engaging with them during the planning and solution definition phase and defining the standards of work (SoW).
• Offer detailed technical support in the analysis of user and technical requirements, specifications development, solution design, and development, propose technical solutions and provide a high-level design of technical or service solutions to meet the client’s requirements.
• Provide user support and assist with troubleshooting and design, configuration, and escalated problem management.
• Participate in the development of technical training and training programs.
• Identify opportunities and contribute subject matter expertise to the design and configuration requirements in relation to RFP / RFI and proposals of low complexity.
• Collaborate with internal stakeholders to define the solution roadmap and milestones.
• Work on strategic projects that enhance current solution concepts and/or the creation of new ones.
• Work closely with the sales team to evaluate and activate new accounts.
• Contribute to the knowledge base of solutions and services by sharing best practices and lessons learned with clients.
• Understand the client’s environment, business needs and provide expertise and consulting on the relevant solutions.
• Work closely with vendors to understand their strategies for solutions and services, can articulate the roadmap, and associated impacts for clients.

Knowledge, Skills, and Attributes:

• Strong understanding of IT industry environment and business needs
• Demonstrate knowledge of the market, verticals, horizontals, business administration, and business change
• inability to lead technical design workshops with the client and NTT stakeholders
• Possess good technical, quantitative, and analytical skills
• Possess the ability to work with clients and business teams to create client-orientated solutions and services
• Demonstrate interpersonal skills with the ability to develop and maintain strong stakeholder relationships
• Ability to recognize opportunities for enhancement and continuous improvement
• Ability to engage with a variety of stakeholders and colleagues at all levels
• Ability to establish and manage processes and practices through collaboration and the understanding of business
• Ability to manage urgent and complex tasks simultaneously

Academic Qualifications and Certifications:

• Bachelor’s degree - BSc / Bcom Informatics Qualification preferred
• Project Management certification

Required Experience:

• Demonstrable experience in a similar role within a related environment
• Experience working across multiple domains
• Project management experience
• Demonstrated experience working with clients to understand their requirements and define appropriate solutions