Clinical Associate at Discovery Limited

Key Purpose:

• The incumbent is responsible for supporting the Clinical Strategist to provide clinical insight to guide business imperatives. The role will include working towards improving existing systems and protocols and recommend systematic changes to ensure a positive member experience and long-term quality care.
• The role will also focus on providing subject matter expertise in advising on various forums and to drive and deliver outputs from specific projects.

Key Outputs:

• Together with the clinical strategist devise clinical initiatives focused on quality and medical spend across all plan types and schemes administered by Discovery Health.
• Collaboration with Head of Care, Functional Enablement and Risk to identify process and programme improvements and most appropriate utilization of clinical staff particularly in the Care co-ordination areas.
• Provides recommendations and creates appropriate tools in order to support and implement enhancements to existing processes thereby improving quality and increasing efficiency.
• Identifies and implements additional use cases for the deployment of the Virtual Expert 
• May include the development of collaborative workflows and enhanced communication tools with external providers and specialist panels.
• Reporting of all outcomes achieved

Capabilities:

• Strong general clinical knowledge.
• Excellent relationships with internal stakeholders and external stakeholders working towards common outcomes in delivering efficient member care. 
• Ability to manage a variety of projects simultaneously with the skills to establish priorities, set objectives and achieve stated goals.
• Excellent analytical and problem-solving skills applied to a wide variety of issues in Care and Clinical Co-ordination Services
• Clear and concise communication skills – able to communicate project plans and outcomes to a wide audience.

Qualifications and Experience:

The following requirements are essential:

• Clinical Degree: MBBCH, Physiotherapy, Occupational Therapy or BSc Nursing 
• Full registration with HPCSA or relevant professional body 
• Health Economics/Health Policy qualification preferable
•  3+ years background in healthcare analysis, population health or MHC 
• 2+ years in the Healthcare funder environment
• 2+ years of experience managing clinical initiatives focused on improving quality and medical costs
• 1+ years of experience working with Executive leaders