Citrix Engineer (Cape Town) at Datacentrix

• The successful candidate will provide cloud infrastructure, data center software and end user computing support. Must have patch management experience as well as experience in Cloud Services: Azure, AWS, Google cloud, VMware vSphere, MS Hyper-V, Nutanix AHV, Citrix Virtualisation, Backups in Veeam, Backup Exec and Monitoring in N-Central, SCOM, PRTG, WhatsUp, Solarwinds, Nagios, Quest.

Requirements:

• Own vehicle and valid drivers licence
• Grade 12 and relevant IT Qualification
• CCA-V or similar
• At least 5 + years’ supporting Citrix
• Certification in MCSE, VCP, CCE, HPE (DC) (end User), DELL (DC) (end user), VMWare, VEAAM
• Experience supporting either Hyper-V, VMware or Nutanix AHV
• Good understanding of Citrix and Microsoft server infrastructure
• Ability to identify and understand problems, and find suitable solutions
• Conscious of delivering solutions on time
• Ability to clearly articulate problems and solutions with the technical team
• Self-managed

Server Support experience in the following technologies:

• Cloud Services: Azure, AWS, Google cloud
• Virtualisation: VMware vSphere, MS Hyper-V, Nutanix AHV
• Citrix Virtualisation
• Application Delivery Controllers: F5, Citrix, FortiADC
• Operating Systems: All Microsoft & Linux
• MS infrastructure: Active Directory, Exchange, SQL, SCCM
• Backups: Veeam, Backup Exec
• Monitoring: N-Central, SCOM, PRTG, WhatsUp, Solarwinds, Nagios, Quest
• Antivirus: McAfee, ESET, Symantec, Kaspersky

Overall Responsibilities:

• Support Citrix Virtual Apps and Desktops
  Support Citrix Application Delivery Controllers
  Support Citrix DaaS
  Proactive Citrix support via Goliath monitoring
  Proactive analysis and reporting on Citrix system health
  Patch management of Citrix systems
  Assist with escalations from 1st and 2nd line support
  Provide 3rd line datacentre software support
• Preventative maintenance (Patch management)
• Remediate issues identified by audit and monthly reporting
• Technologies include (but not limited to)
• Cloud Services: Azure, AWS, Google cloud
• Virtualisation: VMware vSphere, MS Hyper-V, Nutanix AHV
• Citrix Virtualisation
• Application Delivery Controllers: F5, Citrix, FortiADC
• Operating Systems: All Microsoft & Linux
• MS infrastructure: Active Directory, Exchange, SQL, SCCM
• Backups: Veeam, Backup Exec
• Monitoring: N-Central, SCOM, PRTG, WhatsUp, Solarwinds, Nagios, Quest
• Antivirus: McAfee, ESET, Symantec, Kaspersky
• End User computing
• Storage area network and Networking