Business Analyst ( Northern Suburbs (Cape) at PEP

Purpose of the job 

To act as the interface between the various business stakeholders and internal solution delivery teams in order to optimize business processes and solution deployment to execute business strategy. Internal liaison takes place with the Product Owners, Agile Development Teams (including Developers, QA and Scrum Master), Business Leaders and Users, Project Management and Application Support. External liaison takes place with third parties - both partners and suppliers, as well as with customers.

Requirements

Key Responsibilities 

• Continuous improvement of business processes to prepare for future initiatives that align with strategic objectives 
• Understand business landscape (including business processes and technologies) and make recommendations for continuous improvement 
• Maintain a steady backlog of requirements that are ready to go into sprints for a Scrum team
• Support the day-to-day needs of Scrum teams in understanding customer and business requirements
• Align processes with strategic initiatives 
• Validate, manage and prioritize change requests from business stakeholders 
• Document and continuously maintain processes using business process modeling methodologies 
• Present ideas to both business stakeholders and solution delivery teams 
• Research and benchmark business processes with current industry best practices 
• Manage and build relationships with relevant stakeholders 
• Provide input towards project initiatives and documentation when required at various stages
• Document and manage roll out of initiatives 
• Manage and monitor project deliverables and performance 
• Manage and track the status of requirements and review projects following completion 
• Liaise with various industry partners around service integration and product offerings
• Manage own professional and self development
• Ad hoc projects 

JOB INCUMBENT REQUIREMENTS:

• A Bachelor's degree with Analytical/ Commercial/ Information Systems/ Technology/Engineering subjects
• IIBA or Formal accredited qualification/ certificate/ Diploma in Business Analysis (FTI) is highly desirable
• 4-6 years experience as a Business Analyst 
• Experience in a Retail environment will be an advantage 
• Experience with Fintech products will be an advantage
• Project scoping, planning and prioritization will be advantageous
• Ability to obtain descriptive and exhaustive requirements from stakeholder 
• Knowledge and understanding of business process modeling and business architecture
• Knowledge and understanding of business process management suites/platforms 
• Knowledge of Google-Suite software advantages 
• Knowledge of process work you did in the digital space with supportive workflow capabilities, will be an advantage