Business Analyst (Intermediate) - Health Systems at Discovery Limited

Key Purpose 

• Within the Healthcare Digital Solutions system area, the business analyst must work to understand the overall business need, define, and document the requirements, using various approaches such as use cases then decompose the requirements to a sufficient level of detail allowing the implementation team to take action.
• The business analyst will support the project throughout the project lifecycle and will manage the release as well as post release monitoring. The business analyst also plays a key role in end-to-end testing of new functionality including UAT for business sign-off. The business analyst in the area must be technically minded and be able to understand basic development principles.

Areas of responsibility may include but not limited to:

The intermediate business analyst must be able to demonstrate that they can:

• run a requirements gathering/JAD workshop to gather new requirements
• document business requirement specifications under supervision of a Senior BA
• accurately document functional requirements specifications clearly defining project objectives
• construct complex process models and can create UML models
• execute user acceptance or system testing
• resolve requirements conflict through effective stakeholder engagement
• present options and recommendations to stakeholders
• offer support and guidance to junior business analysts
• identify and document project risks, issues, assumptions and dependencies
• identify and perform process improvement work
• perform quality assurance of business analysis deliverables
• Within 6 months of being in the position, an intermediate business analyst should be able to demonstrate strong domain knowledge in relation to the environment that they work in.

 Education and Experience:

• Knowledge
• Processes
• Project management
• Requirements development
• Change control
• Release management
• Solution Development
• Software Testing

Technologies Required:

• PL/SQL
• Microsoft Visio
• Microsoft Word and Excel
• Advantageous:
• Enterprise Architect
• XML
• Soap UI
• Jira

Skills:

• Competent PL/SQL queries
• Analytical thinking
• Personal organisation and time management skills
• Business writing skills
• Presentation and facilitation skills
• Communication skills (written, verbal/presenting, and listening)
• Stress management skills
• Negotiation skills

Behavioural Characteristics

• Customer focused
• Results oriented
• Able to resolve conflict
• Creative
• Innovative
• Self-driven
• Attention to detail
• Ability to build relationships with people from all different backgrounds and at different job levels.

Competencies

The successful candidate must demonstrate a competent understanding of:

• The system development life cycle and can explain the importance of the BA role in each stage.
• The distinction between business, functional and non-functional requirements
• The differences between business requirements and business rules
• The role of a BA in supporting delivery of requirements from a technical and business perspective
• One or more project approaches such as Waterfall and Agile
• The principles of system and user acceptance testing and the link to requirements documentation
• Principles of project risks, issues, assumptions, and dependencies
• Stakeholder management, ensuring a common understanding amongst stakeholders and managing expectations
• Effective communication with various stakeholders (including inter-company

Education and Experience

Required:

• Relevant tertiary qualification/Informatics/Computer Science degree

Advantageous:

• Honours degree
• UML course
• BPMN Course

Minimum Required Experience:

• At least 3 years’ experience as a Business Analyst
• Testing
• Process mapping
• UML modelling
• Requirements analysis