Business Analyst (Digital) - Discovery Life at Discovery Limited

Key Purpose

• The primary function of this role is to , analyse, define and design specifications for Discovery Life digital platform requirements in accordance with standards.
• Specifically, foster a collaborative relationship with stakeholders to improve business inefficiencies by managing dynamic new projects and product enhancements within the web and mobile platforms. Gain competitive advantage on our products and ultimately to provide better service to our clients. Using knowledge of the organization’s technology infrastructure and specific software applications and digital channels to help the business address changes through technologies.

Areas of responsibility may include but not limited to

• Liaise with the product owners, architects and Technical Marketing stakeholders to gather, analyse and define requirements and design specifications for Digital Platform requirements that have been identified.
• Understand the tasks, goals and needs of the target audience and translate them into creative concepts.
• Conduct Joint Application Design ( JAD)/review sessions with stakeholders and present solutions for Digital Platform enhancement initiatives.
• Presenting requirements in the necessary meetings or forums.
• Establishing a collaborative relationship with the business areas including Marketing Services, Technical Marketing, Product Development, Legal and Compliance
• Working closely with designated team of analysts, ux experts and developers to deliver requirements.
• Manage and meet deadlines while providing regular updates on progress to stakeholders to manage delivery of requirements.
• Review and sign off test plans to ensure that requirements are tested effectively.  
• Investigate and assist in the resolution of production defects and queries when required to ensure that Discovery Life systems operate efficiently. 
• Adherence to the BA working standards where applicable
• Adherence to the agreed Systems Development Life Cycle (SDLC) for systems development
• Collaborate, negotiate and co-ordinate with various stakeholders to produce and obtain sign off of requirements.

Personal Attributes

Behavioral Skills

• Stress Management
• Time management and prioritization
• Creativeness
• Learning orientation
• Negotiation skills
• Innovation

Education and Experience

Essential

• Matric
• IT degree or diploma
• 2 or more years’  of business analysis experience

Advantageous

• Relevant BA qualification
• Experience with mobile and or web development
• UX and design certification and/or experience

Specific Skills and Knowledge

• Essential
• MS Office Suite (Expert)
• Analytical skills
• Excellent Communication and Business Writing Skills
• Presentation and Facilitation Skills

Advantageous
Knowledge of:

• SQL
• Atlassian tool suite (Jira, Confluence) (advantageous)
• Entity Diagram mapping
• Software testing pack design, functional testing
• Discovery Life Products
• Discovery Life Systems
• XML
• Figma