Betting Helpdesk Manager - Durban at Hollywoodbets

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Betting Helpdesk Manager. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for providing assistance to fellow staff members at the branches regarding horse racing queries and will assist to ensure that the Helpdesk runs smoothly. 

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

• Basic computer skills.
• Knowledge of Horse Racing.

What You’ll Do For The Brand:

• Making sure that all team members work carefully, providing the branches with correct information and complete their daily tasks efficiently.
• Completing both technical support and supervisory duties.
• Troubleshooting.
• Supervisory duties may include determining personnel requirements, setting schedules and ensuring that team members reporting in to Helpdesk Manager have all the resources to complete their jobs in a professional manner.

What You’ll Bring To The Team:

• Demonstrate good analytical skills.
• Demonstrate strong sense of accountability.
• Follows through and delivers results despite obstacles.
• Ability to lead and manage a team.
• Demonstrate strong interpersonal skills.
• Strong attention to detail.