Associate: Client Integration at Nedbank

Job Purpose

• To provide project management and system integration services to the Corporate Investment Banking as well as Business Banking clients. This is done through directing, consulting, analysing, managing, innovating and maintaining integration projects across clusters within Nedbank. It requires application of project management principles, effective finance, human resource, internal & customer process focus and importantly key technical capabilities in order to drive the CIB strategy.

Job Responsibilities
Budget, Expenses & Risk Management

• Ensure adherence to all Compliance requirements (inclusive of Regulatory & Statutory)
• Continuously seek opportunities to improve systems and processes so as to  increase Nedbank's market share in transactional banking
• Manage financial controls ensuring no losses, fraud or interest claims
• Implement cost reduction initiatives where possible.
• Ensure risk is managed and mitigated where applicable

Business Integration

• Focus on the end-to-end Customer experience
• Be highly aware of banking initiatives both system and Business related
• Optimise project delivery to improve time to invoice
• Support and fully manage projects 
• Clearly define scopes of projects prior to any execution
• Develop project plans / schedules
• Identifies risks / constraints and provides solutions 

Professional Client Relationship Building

• Maintain professional client relationships
• Communicate effectively and professionally with clients and colleagues
• Ensure no unauthorised deviation from agreed Scopes of Work
• Provide a framework for Professional and efficient Client integration
• Improve Nedbank's Image as a Provider of Financial Services and Solutions in the Financial Market
• Manage all information and queries from clients to their satisfaction
• Consults with senior management and reviews project proposals

Job Responsibilities Continue
People Specification
Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Bachelor of Technology: Project Management , Matric / Grade 12 / National Senior Certificate

Essential Certifications

• Relevant certification in PM practises or methodology (PRINCE/ PMBOK ETC)

Minimum Experience Level

• 4 to 5 years working in a Project Management within a Corporate and Investment Banking environment , coupled with the following:-
• CIB Product Knowledge (Transactional banking)
• Understanding of Bank Systems, Processes 
• Key understanding related to Host integrations and interfaces
• Regulatory requirements and Legislation