Assistant Store Manager in JHB East. at Smollan

DESCRIPTION

We’re on the lookout for an experienced a Assistant Store Manager in JHB East.

As an Assistant Store Manager you will be responsbile for:

Effective management of in-store operational and promotional activity

• Take full accountability for store operations
• General maintenance and housekeeping
• Ensure effective merchandising of all zones
• Ensure effective system and security management for store and products
• Ensure effective management of in-store events

Manage Sales and achievement of Sales Targets

• Ensure timeous promotional activities implemented
• Monitor sales to ensure sales targets are achieved
• Develop alternative strategies to increase sales
• Identify in-store cross-merchandising opportunities

Ensure effective stakeholder relations

• Provide continuous feedback as per client requirements (competitor activities, promotions, ROS, product recalls, innovations, pricing, planograms, urgent deliveries)
• Maintain high levels of customer service
• Compile regular reports to Regional Managers
• Negotiate new or existing listings in stores with store managers

Ensure effective people management

• Proactively build relationships as well as providing a platform from which to identify and resolve immediate or potential issues
• Manage and deliver to the expectations of all stakeholders
• Take full responsibility for performance management of direct reports, focusing on all aspects of sound people management
• Ensure appropriate levels of management and accountability
• Motivate, delegate and empower appropriately, enabling direct reports to take responsibility and display creativity, initiative and commercial acumen
• Ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate consistent application of internal procedures

REQUIREMENTS

To qualify for this role, you should have:

Minimum Qualifications:                      

• Matric
• Diploma at NQF level 5 ( added advantage)

Minimum Experience:   

• 4-5 years in Sales, Brand Management; Retail Operations and Customer Service

Knowledge, Skills and Abilities:        

• Exceptional Communication Skill
• Customer Service Skill
• Problem Analysis Skill
• Management Skill
• Planning and Organisation Skill