Assistant Relationship Manager at AFGRI Equipment

Description

Process all administrative functions relating to underwriting and claims in a timely and correct manner

Requirements

REQUIRED MINIMUM EDUCATION/TRAINING    

• Grade 12
• FAIS accreditation (Level RE 5)
• FSB recognised qualification

REQUIRED MINIMUM WORK EXPERIENCE            

• 5 years experience in the short-term insurance industry

KEY PERFORMANCE AREAS         

• Perform underwriting and administrative service to new and existing clients
• Process client claims
• Assist the Relationship Manager with the preparation of required weekly, monthly or quarterly reports upon request
• Report any customer complaints, both claims, and underwriting, to the Relationship Manager
• Budget management
• New business
• Training and development
• Ad hoc tasks

TECHNICAL KNOWLEDGE/ COMPETENCIES          

• Flexi broker system
• Negotiation skills
• Computer literacy (MS Office)
• Excellent verbal and written communications skills

BEHAVIOURAL COMPETENCIES 

• Stress management
• Integrity and reliable
• Result orientated
• Accuracy and attention to detail
• Interpersonal, sensitivity, and training skills
• Self-starter
• Team player and able to work independently
• Problem analysis
• Self-development

Closing date: 30 November 2022