Assessor: Funeral Claims (Junior) at Capitec Bank

About the role:

• The proof of pudding is in eating”. In the realm of Insurance, it all boils down to claims. 
• Our heartbeat is to respond to client pain points and reduce frictions at the claim stage by focusing on a claims journey that is empathy-based, easy to submit claims, and fast in settlement. 
• Here at Insurance, we all possess the ability to cater for and support individuals during their most challenging times and truly make an impact.
• If you want to make a difference and you are an experienced compassionate, customer centric Assessor, who wants to be part of an amazing team, then we’d love to hear from you - e job satisfaction is second to none

Responsibilities will include:

• Support non-medical claims process set-up
• Non – Medical claims assessment
• Non – Medical claims queries and complaints
• Stakeholder engagement

Requirements are:

• 1-year practical experience in funeral and or life insurance claims assessment or funeral/life insurance claims administration
• Understanding of the long-term insurance industry and claims handling processes
• Knowledge of Funeral and Life Products
• Knowledge of relevant legal framework relating to funeral and life insurance claims