Assessment Specialist (12 - Month FTC) at Telesure Investment Holdings (TIH)

 

JOB PURPOSE

Implements and executes the assessment selection and development framework and policies. Works with the business to understand hiring and development needs, and responsible for management of the full assessment portfolio for selection and development.

Responsibilities

Assessment Centre Management

Contribute to the creation of assessment centres; tailor and validate pre-existing assessment exercises; draft and validate new content as directed; prepare documentation; train assessors to engage candidates, record and interpret assessment observations, and provide appropriate feedback to line management.

Assessment Profiling

Create assessment profiles for all roles; engage with hiring managers to clarify the scope of the role, develop a role profile, and create a candidate specification.

Individual Candidate Assessment

Assess candidates and provide feedback into the selection process; observe assessment activities administer psychometric assessments or work simulations; evaluate assessment evidence against recruitment or promotion criteria.

Regulatory & Compliance Management

Carry out a wide range of compliance monitoring activities and give basic advice on compliance and regulatory requirements relating to psychometric assessment usage.

Assessment Data Management

Carry out complex assessment data processing tasks; advise colleagues when needed and use expertise to help improve data collection tools and administration processes.

HR Data Analytics and Insights

Deliver complex analyses of assessment data; identify key trends and contribute to the creation of talent insights that enable the diagnosis of business issues, enhancement of employee engagement, and/or improvement of business performance.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Administration

Work on complex administrative processes and databases to develop and test administrative procedures with various Psychometric Assessment Service Providers.

Project Management

Manage a portfolio of projects while reporting to senior colleagues in line with Talent Management Strategy and business objectives.

Internal Client Relationship Management

Contribute to the management of partnering relationships with internal clients, building effective working relationships, and providing high-quality professional services to support in delivering business strategy and plans.

BEHAVIORAL COMPETENCIES

Communicates Effectively

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.

Business Insight

Applies knowledge of business and the marketplace to advance the organization's goals. For example, clearly understands how own activities relate to critical business drivers. Monitors business news and market changes for impact on the business or on own expertise area; uses this to shape decisions.

Attracts Top Talent

Attracts and selects the best talent to meet current and future business needs. For example, refers and recruits highly qualified people. Considers their qualifications, skills, experience, interests, and goals to make highly accurate evaluations of job and organizational fit.

Decision Quality

Makes good and timely decisions that keep the organization moving forward. For example, knows when to act independently and when to escalate issues. Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.

Optimizes Work Processes

Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns.

Develops Talent

Develops people to meet both their career goals and the organization's goals. For example, consistently shares ideas, insight, and best practices to help people reach their development goals and achieve optimal results. Shares targeted feedback in a prompt, constructive, and encouraging manner.

Being Resilient

Rebounds from setbacks and adversity when facing difficult situations. For example, has excellent composure and professionalism, even in very difficult situations; acts as a steadying force or role model for others. Skilfully overcomes obstacles, learns from failures, and uses these lessons to improve subsequent efforts.

Values Differences

Recognizes the value that different perspectives and cultures bring to an organization. For example, confronts stereotyping and offensive comments promptly. Consistently behaves with great sensitivity toward differences in cultural norms, expectations, and ways of communicating.

Situational Adaptability

Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, takes steps to adapt to changing needs, conditions, priorities, or opportunities. Understands the cues that suggest a change in approach is needed; adopts new behaviors accordingly.

Interpersonal Savvy

Relates openly and comfortably with diverse groups of people. For example, recognizes even subtle social cues and nimbly responds to others' needs and preferences. Helps to defuse difficult interpersonal situations by showing high levels of tact, sensitivity, and consideration. Builds rapport with ease.

Skills

Verbal Communication

Apply comprehensive knowledge to use clear and effective verbal communication skills to express ideas, request actions and formulate plans or policies.

Data Collection and analysis

Analyze data trends for use in reports to help guide decision making.

Planning and Organizing

Plan, organize, prioritize and oversee activities to efficiently meet business objectives.

Assessment

Analyze data from multiple sources to draw appropriate conclusions and make suitable recommendations.

Resourcing and Workforce Planning

Provide technical guidance when required to ensure the organization can recruit people with the skills it needs to achieve competitive advantage. Balance resources in order to meet short-term and long-term strategic goals.

Learning and Talent Development

Motivate all employees to learn, grow and develop so that they can obtain the knowledge and experience they need to help the organization reach its goals.

Action Planning

Develop appropriate plans or perform necessary actions based on recommendations and requirements.

Review and Reporting

Review and create relevant, lucid and effective reports.

Presentation Skills

Communicate with other people and speak in a clear, concise and compelling manner.

Data Management

Acquire, organize, protect and process data to fulfill business objectives.

Compliance

Provide technical guidance when required on achieving full compliance with applicable rules and regulations in management and/or operations. HPCSA Registration

TOOLS

Psychometric Assessment Tools

Accreditation in all TIH assessments, including: CPP; WRISc; SHL PAA Practitioner and MQ.; Mandatory requirement: Experience in report writing and integrating several assessments into an overall report.; Advantageous: report writing experience on an integrated assessment system/platform

EDUCATION

General Education

• Honours Degree in Psychology (Essential);
• HPCSA Registered Psychometrist (Essential)

Experience

General Experience

• 3 or more years' experience as a Psychometrist (Essential);
• Experience in a Corporate environment (Essential);
• Experience in Insurance Industry (Advantageous)
• Accreditation in all TIH assessments, including: SHL PAA Practitioner, CPP, MQ and WRISc.
• Experience in report writing, including integrated report writing.
• Advantageous: report writing experience on an integrated assessment system/ platform