Analyst - Sandton at Discovery Limited

Key Purpose

This role is to provide business with operational and incentive research, analysis and reporting produced from survey data sources (internal or external) to support its business operational improvements. Gather, synthesize and summarize information to support decision making and communication. Continuous improvement in research methodology and tools

Areas of responsibility may include but not limited to

• Compile and update daily/weekly/monthly reports on PowerBI
• Design and build surveys based on business requirements.
• Data extraction/gathering
• Research best practice and new innovative ways of presenting data.
• Ensure quality and accuracy in data reported on and all work/reports/analysis produced.
• Compile/update standard operating procedure manuals for reports.
• Proactively work with system and business analysts to develop and upgrade survey systems
• Ensures problems are identified, tracked, reported on and resolved in a timely manner
• Produce and drive adhoc analysis to answers questions posed by business, and present findings to business
• Implementation of identified solutions in business
• Continuous investigation of programming languages to enhance research tools
• Continuous statistical analysis is produced to business
• Delivery of projects on an ongoing basis (inclusive of ROI done on project/process)
• Stakeholder engagement
• Reviewing and optimizing business process
• Manage multiple portfolios
• Implement QA findings

Behavioural Attributes and Skills

• Communication skills
• Relationship skills (Building and maintaining)
• Process improvement skills
• Ability to analyze and interpret data
• Values driven
• Optimistic
• Problem solver
• Learns on the Fly
• Resilient
• Drives Results
• People Savvy

Qualification & Experience

• Bachelor of Science or Bachelor of Commerce
• 4 years experience working in a data analysis and reporting role in PowerBI
• 3 years experience in programming language (SQL/Python/R)
• 2 years project management experience
• Ability to analyze/interpret data, take appropriate action and use good judgment to escalate issues when necessary
• Project management/administration ability
• Experience with data analysis and reporting in PowerBI.
• Strong written and verbal communication skills
• Presentation skills
• Assertiveness and self-motivation
• Attention to detail
• Ability to coordinate various projects simultaneously
• Advanced knowledge of MS Office products including Excel, Access and PowerPoint
• Knowledge of structured query language (PL/SQL and COGNOS reports, Python, R)
• Ability to learn and integrate to new tools/software into the team

Advantageous

• Hons in Bachelor of Science or Bachelor of Commerce
• Discovery Service operations knowledge is an advantage