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Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
Purpose Statement
To provide an excellent service to Capitec Bank clients by ensuring Cash devices are functional. This is achieved by logging calls with Vendors (email and telephonically) or schedule legitimate access Cash device cubicle as requested, coordinating 3rd party callouts, following up and ensure that all 3rd parties arrive at the agreed times, continuous management of Vendor SLA`s (MTTR), providing feedback to branches and compiling stats for reporting purposes.
Experience
Previous experience in any of the following environments will be advantageous:
Qualifications (Minimum)
Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
A relevant tertiary qualification in Business Management
Knowledge
Skills
Conditions of Employment
Clear criminal and credit record
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