Account Manager at Dentsu

Key Responsibilities:

• Client Strategy Development: Develop and implement comprehensive strategies for assigned clients.
• Determining client needs by conducting in-person or electronic meetings to outline their goals.
• Campaign Oversight: Oversee client campaigns, identifying areas for improvement.
• Relationship Management: Create and maintain positive, long-term relationships with clients to build trust.
• Performance Reporting: Craft reports on client campaign performance on a monthly and quarterly basis.
• Quality Assurance: Ensure consistency in team outputs, including content, formatting, fonts, templates, language, and grammar.
• Client Liaison: Act as a point of contact for clients to address any management queries or concerns.
• Escalation Management: Know when to escalate issues to ensure clients have the best experience with our network and products.
• Industry Awareness: Stay abreast of industry and media/marketing trends.
• Stakeholder Engagement: Build and foster strong relationships with media partners and stakeholders.

Requirements

• 2-3 years + experience in account management
• Excellent understanding of best practices, media strategy, and account management.