Customer Project Office Leader at Schneider Electric

Job description

Mission

Lead the operational deployment of critical business practices, Process & Tools and KPI monitoring, across both Selling and Execution phases, to achieve Solutions business performance KPI’s Ensure CPP guidance and support the execution team to achieve the results though a new business culture.

Scope & Environment

• Anglophone Africa Hub scope
• Work with the Selling, Execution, and Shared Support teams in the hub
• Primary focus on process and practice deployment activities to ensure consistency, effectiveness, and efficiency

Key responsibilities / activities

• Monitor opportunity pipeline portfolio performance and identify improvement actions with a specific focus on large and complex opportunities and projects (Categories A & B)
• Track health of opportunity portfolio (Right, Real, Rich), bringing the visibility of portfolio to management and sounding alarm in case of serious concern.
• Monitor opportunity portfolio performance and drive improvement actions.
• Monitor KPI : (i) Hit Rate (ii) Margin at booking Governance.
• Ensure full compliance of Customer Project Practices along the Project cycle (Selling & Execution) & Coaching toward improved performance
• Deploy process and Tools & support Project portfolio performance (REL, SIM, Forecast)
• Reporting - Manage Opportunity portfolio & Operational Performance Reports.
• Highlight status, progress & roadblocks CPP guidance & implementation (procedures, templates) Ensure Continuous Improvement mindset within the organization (3S), Lessons learnt

Requirements

• University Degree (Engineering or Business preferred)
• English fluency is a must A second language is appreciated
• Minimum 5 years in Quality assurance, Process & tools or Project management
• Natural leadership / Acting like role model, team player, inspiring others.
• Change management
• Desirable experience in a execution area and solutions environment.