Customer Support Engineer at Outotec

Job description

We are looking for Customer Support Engineers to work at our customer sites. This is a great opportunity to be close to the customer and be exposed to different activities at Site.

As Customer Support Engineer, You Will

• Deliver - or organize delivery of - Technical Services to selected customer sites
• Act as Site Account Manager for the agreed sites
• Manage all technical service activities and assure their competences in CSO for the agreed sites in cooperation with Customer Support Technicians and other Service Center resources
• Participate in technical inspections and provide recommendations at site
• Be highly involved in customer problem-solving and customer training providing operation and maintenance instructions to customers
• Perform inspection contract visits at site
• Perform preventive maintenance work at site
• Provide local installation & start-up support (if applicable)
• Promote technical services and spare parts, ideally based on contracts
• Assure that the roles of Customer Support Engineers are understood in local Market Area

To succeed, you will need:

• Minimum 3 years’ experience in maintenance, rebuilding and installations on Mills
• Preferably Fitter Qualification
• Valid driver’s license and own reliable transport
• To be ready to travel extensively
• Knowledge of Microsoft office (Outlook, Word, Excel, PowerPoint).
• Have a valid passport and working permit in South Africa

If you got interested in the position, please fill in an online application at our web site. Unfortunately we are not able to accept applications sent via email.

Opening date: 2017-05-29

Closing date: 2017-06-05