Travel consultant at Polyglot Group

Job description

THE ROLE

As Junior Travel Consultant - French speaking, you will :

• Fully accountable of given files, suppliers and clients
• Book hotels, transfers, flights, car rental, meals, tour guides, visits…
• Handle group bookings from A to Z
• Supply excellence in customer service (turnaround 12 to 24h max with accurate replies).
• Edit welcome boards, itineraries, vouchers, tickets, invoices…
• Monitor clients and supplier’s invoices payments as file margins.
• Liaise with clients in order to offer original substitutes to improve their requests.
• Solve issues while clients are in traveling and inform their agents instantly.
• Negotiate supplier net rates and promotions
• Undertake projects and research as directed.
• Become an ‘expert’ on South African tourism products
• Build a strong knowledge of African destinations and tourism products

YOU

• Fluent in French & English, oral & written
• Knowledge of touristic sights in all parts of Southern Africa
• High standard of integrity
• Passion for the industry
• Client focused, attention to detail, high organized
• Ability/flexibility to confidently manage an event on an end-to-end basis
• Well organized

if you want to know more about us or would like to send us some feedback, please email [email protected]