Scrum Master Senior at CSG International

Job Description

We are looking for a dynamic Scrum Master who will be the facilitator for the delivery teams that utilize Scrum as their development methodology. The Scrum Master will lead the teams with the primary goal of fostering a culture of sustainable and continuous improvement.

Key Responsibilities

• Work closely with the development teams, product owners and delivery team managers to pinpoint existing process flaws and identify a prioritized agile improvement roadmap to support consistent predictable delivery.
• High velocity communicator – making sure that all information regarding changes in scope, delays & other issues are communicated to key stakeholders.
• Runs daily, weekly and monthly agile ceremonies efficiently and strictly.
• Participate in daily stand-ups, ensuring agile processes are followed, provide feedback to delivery teams and focus the teams on agreed sprint goals.
• Drives improvements that are generated by agile retrospectives
• Research and educate the teams regarding utilization of appropriate features of our agile management tools
• Provide update reports on Agile process for the wider organization
• Facilitate the communication across different delivery teams to resolve dependencies and impediments.
• Work with the Product Owner to protect the current sprint commitments and continually refine and prioritize the backlog
• Enforces the definition of ready for work coming into the development team
• Enforces and educates external parties about the process for submission of development work requests.
• Continuously learning and educating the development team and fellow Scrum Masters on Agile methodologies and practices
• Coach and mentor the delivery teams to increase agile maturity across the company
• Actively contributes to the Scrum Master Community of Practice

What We're Looking For

Experience/ Qualifications

• A Certified Scrum Master
• Tertiary Degree in Commerce, IT or Engineering
• 3-5 years as Scrum Master
• 5 years in Agile Development Environment
• Excellent understanding of Agile methodologies and best practice, including experience as an Agile Coach and Scrum Master in a number of software development teams and industries.
• Ability to recognize areas for improvement and implement or work worth others to make the necessary process changes.
• Excellent communication and inter-personal skills - able to interact with a wide range of individuals from Developers, Testers and Product Owners to senior management and executives.
• Knowledge of and exposure to other software development methodologies and project management frameworks and concepts.

Desirable

• Experience running Scrum with JIRA
• Knowledge and experience in the use of enterprise Agile frameworks, e.g. SAFe.
• Being an active Agile community participant.

• Posted Today Full time 11908
• As one of the largest business support solutions (BSS) providers, CSG International provides solutions to a global client base. Join an elite team of IT professionals who are driven for success in finding innovative solutions for our company and clients. We respond to the complexity of a dynamic, convergent world with a flexible set of needs-based solutions, innovative new technologies, and forward thinking that helps our clients solve business problems and identify new opportunities and revenue streams.
• In today's dynamic and competitive marketplace, one thing is certain: change. The one of the world's leading providers of business support solutions, CSG International Understands what it means to evolve, adapt and transform. Our goal is to help you generate revenue, maximize customer value, and manage your business more efficiently.
• CSG International is an Affirmative Action, Equal Opportunity / Veteran / Disabled / Female / Minority / Sexual Orientation / Gender Identity Employer. CSG does not discriminate on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law, are not taken into account in any employment decision.
• CSG will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
• If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability, please call us at 1 (402) 431-7440 or email us at List-Hr-EEO-Coordinators @ csgi .com.
• For more information on CSG's EEO Policy click HERE . For the EEO it's the Law posting, click HERE .
• We Do This With
• CSG helps companies around the world succeed every day - and we will continue to evolve our portfolio of market-leading solutions to meet ever-changing market demands. CSG helps businesses compete - and win.
• An extensive portfolio. Our market-leading solutions and services support your business objectives, including revenue management, content management and monetization, customer interaction management, and analytics and intelligence.
• Industry knowledge and expertise We have experience across a wide range of vertical markets - including cable television and direct broadcast satellite, fixed-line and mobile telecommunications, financial services, utilities, media / entertainment and more.
• Flexible solution delivery models. We've designed our solutions to fit your individual business objectives, including on-premise software, service bureau, and managed services, all delivered and supported by our global professional services team.
• Diverse experience. We've deployed solutions in emerging, established and mature markets worldwide for more than 30 years.
• The markets CSG supports face unprecedented change. Whether you are a mobile provider in São Paulo, the broadband operator in New York, or content provider in Singapore, customers dictate what services are Introduced, How They are delivered, and What They expect in exchange for loyalty brand.
• We know time is of the essence. Markets are changing rapidly. Revenue opportunities ebb and flow quickly. Customers demand more of you in return for loyalty. And the services and technologies que support your customers are Increasingly complex. You are not alone in this dynamic marketplace. CSG is here to help you accelerate business - anywhere.
• CSG Systems International, Inc. (NASDAQ: CSGS) is a market-leading business support solutions and services company serving the majority of the global top 100 communications service providers, including leaders in fixed, mobile, and next-generation networks such as AT & T, Comcast, DISH, Orange, Reliance, SingTel Optus, Telecom New Zealand, Telefonica, Time Warner Cable, T-Mobile, Verizon, Vivo, and Vodafone. With more than 30 years of experience and expertise in voice, video, data, and content services, CSG International offers a broad portfolio of licensed and Software-as-a-Service (SaaS) -based products and solutions que help clients compete more effectively , Improve business operations and deliver a more impactful customer experience across a variety of touch points.