Personal Assistant at Santam Insurance

Position Description

An exciting opportunity has become available for a Personal Assistant to three (3) Managers in Personal Lines Contact Centre (PLCC). The successful incumbent will be based at our office in Auckland Park, Johannesburg.

Key Responsibilities

Duties

The candidate will be expected to perform (but not limited to) the following secretarial duties

• Managing the calendar, screen incoming calls and correspondence and respond independently when possible
• Administrative support functions
• Liaising with external business partners
• Arranging and coordinating all meetings
• Preparing of presentations
• Arranging travel plans and itineraries (local and international)
• Preparation of records such as agendas, notices, minutes and resolutions for meetings, including minute taking
• Budget management and reconciliations
• Coordinating and compiling all management reports
• Liaison for customer care system in group sourcing

Minimum Requirements

• Grade 12
• Secretarial diploma/qualification (Added advantage)
• Computer literate (advanced level of MS Office)
• Extensive experience at top management level
• Current experience with regards to preparing presentations
• Proven track record as a personal assistant to a senior manager
• Experienced at working with highly confidential information

Skills

• Proficient in English
• Strong verbal and written communication skills
• Excellent interpersonal, communication and networking skills
• Strong client service orientation
• Ability to work under pressure
• Good judgement
• Strong attention to detail

Competencies

• Analytical thinking
• Information seeking
• Drive for results
• Organisational commitment
• Team work and co-operation
• Customer service orientation