You Bring:
7+ years Contact Centre Management experience
5+ years Head of Operations experience
5+ years’ experience with Contact Centre software suites
Minim
You Bring:
Experience in a supervisory or management role.
Willingness to work shifts.
Customer Service.
Minimum 1-year call center experience in a team leader role.
Experience working w
Career Benefits
Free Adviser Academy Learning Programme which will qualify you to operate as a Personal Financial Adviser. Payment of a Living Allowance during the first three months of completing
A well-established Restaurant & Lounge based in Umhlanga (Durban) is now hiring an experienced Restaurant Server. The incumbent will be joining a diverse team of experienced and skilled perso
s
The key focus of this role will amongst others include collecting overdue installments, negotiation of payoff deadlines, and investigation and resolution of discrepancies
RESPONSIBILITIES
Job Description
The iKhokha talent team is hiring for a FICA Specialist.
We are looking for a professional individual with strong attention to detail and excellent communication skills to
About the Role
There is an opportunity for a Reporting Administrator to join our Customer Services team based in Pinetown, South Africa. In this role the incumbent will be responsible for data coll
THE JOB AT A GLANCE
You are accountable for developing, implementing and managing a defined regional customer or portfolio of customers’ strategy that is aligned to the national customer stra
Job Purpose
To collect on arrear accounts with regards to defaults on monthly instalments to reduce risk and provisions, in line with Nedbank business strategy.
Job Responsibilities
Recove
Role Purpose
Deliver professional service to clients through various servicing channels (inbound calls, emails, walk—in interactions etc.), responding to their needs, concerns and complain
Position Summary:
Achieve all Brands key performance indicators and targets through make up service offerings in store
Provides high touch service to all customers at all times to delive
Position Summary:
Achieve all Brands key performance indicators and targets
Provides high touch service to all customers at all times to deliver personalized service dependent on customer&rsqu
Position Summary:
Achieve all Brands key performance indicators and targets
Provides high touch service to all customers at all times to deliver personalized service dependent on customer&rsqu
Introduction
Providing Support to all Consumer and Corporate clients on the functionality/health of Tracker units. All queries and request will be assisted/dealt with efficiently and professional.
Your responsibilities and tasks:
Processing Service Calls
Ensure WIP is up to date – only actual WIP on your name.
Open Service call numbers for Breakdowns, Planned Work and Day to day
RESPONSIBILITIES
your role
Efficiently contacts prospective customers to present information and explain available credit sales products
Deliver prepared sales talks, reading from a script
Job Responsibilities
Respond to and seek to effectively resolve customer complaints that are escalated from other parts of the business, in line with the company’s complaints procedures co