Job Description
To organise, streamline and oversee the onboarding of New to Bank and Existing to Bank clients within the agreed service level agreements (SLA)
Collaborate closely with releva
Main purpose of the Job
To ensure the best possible experience for our customers by providing support to clients through omni-channel platforms by offering a great digital client experienc
Job Functions:
Answer incoming calls courteously within SLA
Manage all cases professionally and efficiently within the correct time frames
Provide personalised customer ser
What you will be doing
Oversee and coordinate the work effort of members of a client-facing teams (dedicated or leveraged) in delivery of continuous and effective services to one or more strateg
Key responsibilities will include:
Lead a team of 8-10 pax who provide customer facing services within our offices.
Ensure consistent delivery of our overall Customer Experience through a vari
Description
Current knowledge of best practices for Customer Services in a retail environment
General Understanding of CPA (Customer Protection Act)
Knowledge of JD Group policies, practices
Main Purpose of Job
The primary duty of all staff members in the deli is to provide responsive, exceptional service to deli counter customers by answering questions, making recommendations, providi
Overall purpose of the role:
As the Inhouse Helpdesk team leader, your role is pivotal in ensuring the smooth operation of the Inhouse Healthcare team at Simeka Health. You will be responsible for
KEY RESPONSIBILITIES:
Oversees the entire research process from start to finish together with the Senior Research Executive
Timing, briefs (project and interviewer / moderator), moderating (in
Key Deliverables / Primary Functions
Act as first response and provide remote support to clients and answer incoming calls
Act is expert L2 support agent and ensure that we correctly di
Job Summary
We are looking for an excellent customer Service Host, fluent in a minimum of two languages, who have a genuine interest and liking for people. This person will act as a liaison,
What You'll Bring:
Job Description
Ensure that all TransUnion and government guidelines, procedures and policies have been followed, and track levels of accuracy
Provides trend d
Job Summary
Our Software Support Analysts are responsible for resolving customer queries and will need to analyse software issues to recommend solutions, engaging with clients via telephone and our
Job Summary
The Support team at KCS assists customers with queries and problems relating to the KCS application software post implementation. The Department also provides customers with a wide vari
Purpose of the Job:
To ensure delivery of quality service after reviewing specific tasks to our internal and external clients
Overview:
Education
Matric –Essential
Bachelor
Job Responsibilities:
Answer incoming calls and respond to customer's emails as well as other social media platforms in a professional, efficient and effective manner.
Providing cust
Job Description :
As a personal concierge shopper, you will be required to offer advice and guidance on products,
prepare orders for delivery, and assist with customer queries. You should demonstr
Job Description :
As a personal concierge shopper, you will be required to offer advice and guidance on products,
prepare orders for delivery, and assist with customer queries. You should demonstr
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