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Vodacom Group Limited (Vodacom) is an African mobile communications company providing voice, messaging, data and converged services to over 61 million customers. From its roots in South Africa, Vodacom has grown its operations to include networks in Tanzania, the Democratic Republic of Congo, Mozambique, and Lesotho and provides business services to customer...
Job description
Main Purpose
Responsible for the commercial function, the role would translate the Group Commercial Strategy and support the Commercial agenda for subsidiary companies, including Marketing Services, Customer Experience, Transformation and Customer Operations to drive business growth and increase market share. The role will therefore provide support and recommendations to the operating companies and also creating communities where interdependent functions interface.The role would translate the Group Commercial Strategy and support the Commercial agenda for subsidiary companies, including Marketing Services, Customer Experience, Transformation and Customer Operations to drive business growth and increase market share. The role will therefore provide support and recommendations to the operating companies and also creating communities where interdependent functions interface.
Key Accountabilities And Decision Ownership
Education And Experience
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply
Job description
The H Band Specialist: Strategic Client Services role is based within Commercial Operations
The role of the Specialist: Strategic Client Services is to build and maintain a world-class customer care environment that empowers staff to exceed objectives. To proactively manage the customer service relationship fora number of customer's within the strategic account base in order to enhance the customer service experience of Vodacom/Vodafone and increasing customer loyalty
Your Responsibilities Will Include
The Ideal Candidate For This Role Will Have
OR
In addition to the details listed above, the ideal candidate will have an in depth knowledge and understanding of:
The base location for this role is Midrand, Service Park
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Use the link(s) below to apply on company website.
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