Job Openings at Amazon

Job description

Job Description

The Amazon Web Services (AWS) documentation team creates high-quality technical documentation for AWS products. Our documentation plays a vital role in getting customers up and running quickly. The team ensures that AWS products are clearly described in documentation that’s accurate and useful. For a look at our documentation, see

Your responsibilities include creating conceptual information, step-by-step procedures, API descriptions, and example commands. As a technical writer, you’ll be one of the first customers for new features. You’ll work with developers and designers to improve the user experience, UI text, error messages, and API design. You’ll also interact directly with customers and use their feedback to improve the documentation dynamically – you’ll be able to update and publish your documentation whenever needed. You’ll work with an editor and other writers to improve your writing talents.

Basic Qualifications

You’ll work on documentation for Amazon EC2. Ideally, you have both a technical background that enables easy interaction with software developers and a demonstrated ability to deliver high-quality technical documentation that helps customers. If you have written for IT generalists, it is a plus. To see whether this position is right for you, sign up for AWS and create a virtual server in the cloud for free using the following documentation for Amazon EC2:

• A minimum of 5 years in a technical writing role
• Proven experience designing and delivering customer-oriented documentation
• Strong written and verbal communication skills
• Experience working directly with development teams
• Experience with an XML-based authoring system

Preferred Qualifications

• Experience with cloud services and related technologies a plus
• Experience with Linux or Windows system administration a plus
• Experience working in an agile environment a plus
• Strong attention to detail
• Strong interpersonal skills
• Ability to thrive in a fast-paced, ever-changing environment
• Experience using and following the Microsoft Manual of Style for Technical Publications (MSTP)

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Company

Amazon Development Centre (South Africa) (Proprietary) Limited

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Job description

Job Description

Would you like to be part of a team focused on increasing adoption of Amazon Web Services by engaging strategic accounts? Do you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? As Enterprise Account Representative you will have the exciting opportunity to help promote the growth and shape the future of an emerging technology. Your responsibility will be to increase the market penetration of AWS in the enterprise accounts. The ideal candidate will possess both a business and technical background that enables them to engage an account at the CXO level as well as with software developers and IT architects. He/she should also be a self-starter who is prepared to develop and execute against a territory coverage plan.

Roles & Responsibilities

• Promote AWS services in a defined territory or industry vertical
• Develop and execute against a comprehensive account/territory plan
• Create & articulate compelling value propositions around AWS services
• Facilitate customer adoption
• Maintain a robust projects pipeline
• Work with partners to extend reach & promote adoption.
• Contribute to positive customer experience. Expect moderate travel
• We expect this team and function to grow rapidly and will provide strong career development opportunity

Basic Qualifications

• Significant business development experience in the IT industry
• BA/BS degree required
• Direct field experience in working with enterprise accounts.
• Strong verbal and written communications skills
• Fluent in English.

Preferred Qualifications

• MBA preferred
• A technical background in engineering, computer science, or MIS a plus
• A track record in managing or leading a high performing IT Account Management team

This role will be based from Johannesburg, but will require time spent in Cape Town, as well as regular travel .

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Amazon Development Centre (South Africa) (Proprietary) Limited

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