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  • Posted: Feb 23, 2017
    Deadline: Not specified
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    At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our custo...
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    Business Development Manager

    Job description

    Joining The Microsoft Team Means…

    The Impact You’ll Be Making…

    • Drive cloud and data platform revenue through co-selling education industry solutions with global ISVs and SIs partners who have Education GTMs by establishing local agents for their products and services. Identify and recruit partners with Business of Schools and IoT solutions on the Microsoft platform into the Education sector and promote to Microsoft Education customers.
    • Build a GTM and integration plan with top partners that maps to their, and our priorities to drive Office 365 (including SDS, OneNote etc.) Work with DX to place top partners onto the DX MAL
    • Recruit SI's for cloud integration services utilising Microsoft technology. Prepare Telco's for the opportunity with TVWS & BYOD & the value of the Microsoft cloud. Encourage Publishers to utilise OneNote for Schoolbook content together with the power of Edge. Ensure healthy AEP reseller community, increase reach, frequency & yield & guide Tele-PSE to ensure geo coverage for edu Surface resellers.
    • Build local market plans with MS OEM team and local OEMs to bring new 3rd party form factors to market and share Windows 10 value proposition showcasing differentiators across the Operating System, device portfolio and inputs (especially pen). Identify top devices needed to compete in every category & drive channel assortment with distributors and resellers and position Surface in HE/Private K-12.
    • Land CSP with selected ISVs, SIs, and Top AEPs, clearly articulating the benefits of CSP approach. This should include free and paid O365, Azure and also Server EOS conversations

    Who we’re looking for

    Experiences Required: Education, Key Experiences, Skills and Knowledge: 5-8 years of related experience
    Required – Bachelor’s Degree

    Preferred – MBA/Master’s Degree

    • Extensive experience in business development, partner management or account management positions
    • Passion for Education and ICT: Likes to win and is passionate about making a strong contribution to future generations.
    • Strategic focus and analytical skills enabling comprehension of complex technical, business, and legal issues leading to the formation and execution of successful end to end partner strategies
    • Exceptional communication, presentation and interpersonal skills with a proven track record in relationship building cross-group relationships
    • Solid understanding of partner programs and partner ecosystems to ensure leverage, optimization and collaboration with existing resources
    • A proven sales and sales management track record that includes extensive direct contact with customers and partners and an ability to develop and implement successful sales plans
    • Ability to win in a highly competitive environment - proven ability to successfully address competitive threats, navigate complex customer environments and make the appropriate judgment calls to succeed
    • Executive maturity and presence to appropriately represent Microsoft to senior IT and Business executives at our customers and partners. This includes the ability to understand key industry drivers, issues and solutions, distribution channels, partners and analyst insights

    go to method of application »

    Product Marketing Manager - O365 & Productivity

    Job description

    Purpose

    The Subsidiary Product Marketing Manager (PMM) is accountable for the subsidiary revenue, scorecard and market share for their assigned products in the Subsidiary. The PMM is required to have a strong understanding of their product set, specifically at the 200-300 level, and a deep understanding of customer solutions and strategies. This role is seen as the voice of the products they represent within the subsidiary as well as the leader and the spokesperson for their product set. In addition, they must be able to articulate the local competitive landscape and develop local compete strategies and product differentiation by leveraging corporate and local research, partner insights and customer feedback. The PMM is responsible for leveraging this competitive knowledge and product expertise to drive the relevant business and marketing planning.

    The Product Marketing Manager understands, orchestrates, and influences customer campaigns and marketing activities, develops integrated marketing campaigns, and delivers product, solutions and customer campaign feedback to the business. An essential aspect of the role of the Product Marketing Manager is to align the content, timing and delivery of marketing messages and outreach to Microsoft’s customers and partners. The PMM must develop strong partnerships with the segment marketers, customer and partner segment stakeholders to lead and execute the fiscal year local priorities. All relevant marketing teams need to work together to create the most impactful marketing strategy and execution plan possible by customer segment, minimizing ad-hoc and un-integrated customer and partner outreach. The various messages need to be very well aligned, with the end goal to think and act as “One Microsoft” - using a model like OARPi (Owner, Approver, Reviewers, Participants, Informed). In doing this, the PMM is an ambassador of the overall Product Brand and Microsoft CPE (Customer & Partner Experience).

    Experiences Required: Key Experiences, Skills and Knowledge:

    Experience
    • 3-5 years related experience.
    Skills & Knowledge
    • Evangelist and subject matter expert for product.
    • Deep customer focus and understanding.
    • Strong analytical skills.
    • Excellent communicator.
    Education
    • Experienced in core marketing communications functions.
    • Bachelor’s Degree (B.S./B.A.) required, relevant fields of study include Marketing, Business, Computer Science.
    Key Responsibilities
    • Program/Campaign Execution (40%)
    • YOY-specific, see role’s Core Priorities and Execution Guidance for details.
    Marketing Planning (20%)
    • Contribute to developing the local product marketing strategy from a commercial perspective for the BG .
    • Contribute to execution of product roadmap and product launches.
    • Drive commercial product marketing strategy implementation and value proposition landing.
    • Develop competitive tactics to drive target market share gains
    • Conduct marketplace environmental and competitive analyses from competitive intelligence and Sales Excellence input from Competitive Discovery.
    • Determine a common set of KPIs for marketing activities in collaboration with other teams involved (e.g. segment marketing, audience marketing, other BGs).
    • Support the BG Lead role in developing the commercial local marketing plan for Windows.
    Rhythm of the Business (10%)
    • Support the BG Lead in tracking KPIs and scorecard metrics related to the commercial for Rhythm of the Business (ROB) and Correction of Errors.
    • Participate in preparation for Mid-Year Review (MYR) and connection meetings as appropriate.
    • Participate in quarterly connection meetings with corporate to support the local BG Lead.
    Product Evangelism (30%)
    • Maintain product knowledge and evangelize the product internally and externally to Press, enthusiasts, influential and pre-sales customer scenarios.
    • Provide product related content like customer benefits, competitive differentiators, and value of the product roadmap to all subsidiary marketing activities, including those owned by Segment marketing, Audience marketing, and other BGs
    • Adjust and provide differentiated value proposition and compelling, localized product-related content, product Bill of Materials (BOM) (To-Customer and To/thru-Partner).
    • Partner with segment teams (SMS&P, EPG, DX, OEM, MMDS, Surface) to drive partner/telesales readiness and product evangelism delivery/business development.
    • Execute product launch activities.
    • Contribute to Partner readiness and product evangelism delivery/business development.
    • Create campaign/program business plan and campaign investment decisions for BG-owned campaigns and activities Work closely with segments to develop customer evidence.

    go to method of application »

    Sr Account Executive MCS

    Job description

    Purpose
    • Account Executive, Services: is responsible for driving an intentional end to end sales motion, designed to drive predictable Customer business outcomes. Account Executive develops Services relationships with the Customer, and is responsible for driving a balanced portfolio of MCS and Premier revenue in their accounts.
    • Account Executive, Services drives deep Customer Business Decision Maker and Technical Decision Maker relationships throughout the Customer organization to drive strategic focus on the business agenda and goals. The ability to drive strategic opportunities that are mapped to the Customer’s business agenda, aligned to Microsoft Cloud strategies and Priority Areas is key.
    • Account Executive, Services displays leadership in internal and external orchestration of Microsoft team account strategies, develops account strategy and growth plans. Team orchestration and ability to work across sales and delivery teams is key. Adherence to sales excellence practices i.e. account planning, pipeline health, qualification of opportunities and driving accurate opportunity close plans to support forecast data to the business is a key element of success.
    • Account Executives, Services is primarily responsible for Business Management (30%), Relationship/Leadership Management (30%), Opportunity Management (30%), and Planning Management (10%)
    Key Expertise Required
    • The role requires an individual who is results-focused, proactive, collaborative, confident under pressure, and has demonstrated skill building Customer Business and Technical decision maker relationships,developing and closing large complex solutions focused on customer business outcomes.
    • The successful candidate must have proven experience in driving complex competitive opportunities in a matrix environment, leading to successful opportunity closure. Demonstrated ability to engage in senior level business decision maker discussions related to business value, return on investment, and creation of new business models is required as well.
    • This role requires strategic thinking, communication, presentation skills and organizational agility to guide customers through multi-year initiatives, and strong track record of exceeding quotas.
    • The successful candidate is experienced at leading virtual teams, creating and maintaining competitive analysis for territory must-win deals, and has a strong track record of working with large teams spanning Sales and Delivery Resources i.e. Solution Architects, Account Delivery Executives, Global Practices, Centers Of Excellence, and Account Teams.
    • The successful candidate has experience in managing large multi-year deal process and engages internal teams effectively.
    • The successful candidate must have the ability to drive a highly intentional sales approach, and align deal pursuits for large custom solutions driving the customer’s business transformation agenda.
    • The successful candidate is experienced in developing high quality account plans, mapped to customer budget cycle and aligned with other Account Teams. Experience in aligning strategies based on customer’s key business priorities, business outcomes, and articulating a differentiating value proposition for the solution is key to success.
    • This role requires development of customer revenue growth plans, and quota attainment through a balanced portfolio of MCS Consulting and Premier support services.
    • This role requires successful track record of revenue attainment in complex consulting and support environments.
    • This role requires excellence in sales execution: understanding customer business requirements, opportunity qualification, opportunity level forecast recommendations, consistent execution of Microsoft Sales Process, integration with Partners as appropriate.
    • The successful candidate is experienced in ensuring that all actions positively contribute to customer satisfaction and is accustomed to establishing Conditions of Satisfaction with large Customers.
    Key accountabilities

    Business Management
    • Responsible for driving highly intentional sales approach, with customer to drive predictable customer business outcomes. Drive deal Pursuit Strategies for large custom solutions driving the customer’s business transformation agenda. Develop revenue growth plans by selling a balanced portfolio MCS, Premier, and New Work Sold.
    • Responsible for account strategy, planning, developing differentiating value propositions, helping to craft and sell solutions mapped to customer budget cycles and desired business outcomes. Responsible for a balanced portfolio of Microsoft Consulting Services (MCS) Invoiced Revenue, New Work Sold (NWS) and Premier Billed Revenue deep into assigned accounts.
    • Providing monthly opportunity-level forecast recommendation supporting forecast for NWS and Premier Billed.
    • Closing 90% or greater of committed opportunities within the targeted month, while managing pipeline exceptions.
    • Ensuring T-12 activities for all Premier renewals for maximized on-time agreement renewal.
    Relationship/Leadership Management
    • Develops relationships with customer CXO and line of Business and Technical Decision Makers.
    • Drive transformational sales scenarios through understanding the customer, the industry, and the competition.
    • Maps customer business needs to Microsoft solutions providing a differentiating value proposition.
    • Ensures opportunities are well qualified, and mapped to customer budget cycle, aligned with EPG teams, inclusive of pursuit strategies and revenue growth over time.
    • Establishes Conditions of Satisfaction, reviews with customer via Executive Business Reviews.
    Opportunity Management
    • Opportunities are aligned to Microsoft strategies, and focused on line of business solutions and strategic customer priorities.
    • Achieve minimum close rate and Pre-Sales ROI by improving deal qualification process.
    • Maintain a healthy pipeline to ensure appropriate velocity and coverage to meet quota. Prepare for regular pipeline reviews to ensure you can articulate the health and quality of your pipeline, learnings from wins and losses, and escalations for opportunity resources to improve win rate.
    • Ensure Services opportunities are managed through the Microsoft Sales Process (MSP).
    • Execute MSP with discipline across the sales lifecycle for all opportunities.
    • Qualify opportunities to the highest standards of excellence from MSP.
    • Participate in the Opportunity Review Board (ORB) to improve opportunity qualification and close rates.
    Hygiene
    • Maintain a healthy pipeline to ensure appropriate velocity and coverage to meet quota. Prepare for regular pipeline reviews to ensure you can articulate the health and quality of your pipeline, learnings from wins and losses, and escalations for opportunity resources to improve win rate.
    • Achieve minimum close rate and Pre-Sales ROI by improving deal qualification process.
    • Complete SMSG Win/Loss assessment for ORB/DRB opportunities and share key learnings on a monthly basis.
    • Ensure that Services Growth Strategies for Enterprise Services, Consulting and Premier (in the Account Planning Portal) are updated by end of Q1 and information is current based on a rolling 6 month cycle, enter all services opportunities for all Services managed accounts in CRM.
    Planning Management
    • Own Customer business relationships, build compelling solutions that addresses key business requirements, pain points resulting in increased revenue and market share.
    • Align with Services Delivery Teams, Enterprise Partner Group (EPG), Specialist Team Unit (STU) leads, Services Sales Manager (SSM), Enterprise Architect, ( EA) and Technical Account Manager (TAM) to prioritize and align opportunities with existing account planning and activities.
    • Develop revenue growth strategies for Customers.
    • Participate in Creating Opportunities Through Account Planning (COTAP) workshops as available in your local geography to align with EPG account teams to effectively plan Services Sales strategy for key accounts.
    Education & Experience
    • Candidates are required to have an advanced degree (MBA, Masters, BA/BS) or equivalent work experience combined with a minimum of 10 years working experience in Sales and Sales Management at large matrix technology organizations.
    • Track record of successful Sales Management of a large team including: Excellence in Sales Execution, People Management, Business Management, Opportunity/Pipeline Management, Forecasting, and Cross Organizational Collaboration.
    Sales Competencies
    Competencies required:
    • Ability to manage a successful team in matrix organization
    • Track record of exceeding quota
    • Solution Sales
    • Business Planning and Strategy
    • Industry / Competitive Knowledge
    • Rigorous opportunity management and ability to close business
    • Customer Relationship Development
    • Strategic Selling Skills – craft and position complex business solutions with a winning value proposition
    • Strong sales closing attitude and skill set
    Microsoft Core Competencies
    • Sales Excellence Collaboration
    • Leadership Influencing for Impact
    • Challenger Mentality Adaptability
    • Drive for Results Judgement
    • Customer Focus Strategic Selling
    • Professional training/ Certificates required
    Sales
    • Complex Sales training (e.g., Shipley, Miller Hyman, Michael Bosworth, Holden, TAS, Methodology & Spin), Sales Methodologies (equivalent to MSP), Sales tools – Account Planning, Customer Relationship and Opportunity Management (e.g. CRM ), Complex Deal structuring (e.g. QADC) Sales Management.
    • Employee Performance Management (systems and processes), Sales Management, Account Management, Account Based Marketing ,Target Account Selling, etc.), Sales Methodologies (equivalent to MSP), Sales tools – Effective Marketing tactics, Negotiation, Contracting, Financial analysis.
    • Pitch Perfect Certification for Azure, CRM, O365and Mobility.

    Method of Application

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