Vacancies at Discovery Limited

Where you would add value

Performing the role of a Systems Development Manager and act as a technical owner of product delivery. Managing relationships with Business Product Owners and external clients to ensure that business objectives are reflected in the technical processes which they manage. Managing and leading several streams of IT specialists and scheduling in the SDLC process. Managing a set of projects (potentially across teams). Ensuring that the software products remain adaptive to emerging client needs in its lifetime.

How you would make a difference

Development delivery and support specific software products

• Contribute to product strategies

Client relationship management and networking

• Ensuring alignment to business requirements from different stakeholders
• Building trust with clients by displaying managerial competence
• Understanding business requirements, business strategy and direction, risks, impact, and mitigation.
• Participating in different forums (MANCO, workshops/JAD sessions, reporting)
• Acting as consultant to internal and external clients
• Interfacing to other teams where required

Project Management

• Management of activities within SDLC (Acting as the process owner)
• Participating and enabling the business deliverables prioritization process
• Scheduling and prioritizing tasks and resources
• Capacity management for the teams
• Project budget tracking and management
• Taking ownership of issues and driving to resolution
• Adherence to Quality, Standards, SLA’s and SDLC standards

Human Capital Management

• Team management
• Capacity planning
• Driving skills development
• Mentoring/Coaching of team members
• Recruitment and Vendor management
• Conflict management
• Performance management
• Developing high performing teams – build quality products, delivering customer value in fast paced environment

What you need to be successful

• Tertiary Degree (B. Engineer, B.Com, BSc in information systems or computer science)
• Knowledge of ITIL, CMMI, PCMM
• Any Project Management or Scrum Master certifications will add value (CSM / PSM / CSPO / PSPO / PMP)
• Any Agile Certification (SAFe – highly preferred)
• Minimum 3 – 5 years’ experiences in software development for large commercial entities and demonstrated leadership capability
• Experience in managing a software product development team essential
• Project Management knowledge and experience
• Understanding of software development principles
• Experience in Health Insurance
• ITIL services framework
• Leading diverse teams
• Knowledge in Agile management tools, techniques, and systems
• Exposure to a Pre-Sales environment including RFP’s
• Strong consulting experience and business acumen
• Business experience and product knowledge
• Exposure and knowledge of industry standards and legislation

EMPLOYMENT EQUITY   

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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Key Purpose

Design and implement robust, scalable and optimally performing systems using Java related technologies, according to provided specifications, standards and procedures, while ensuring compliance with the architectural standards and guidelines laid out by Discovery.

Areas of responsibility may include but not limited to

Design:

• Translate business requirements into technical designs adhering to Discovery Insure processes, standards and guidelines, taking cognisance of performance, security and scalability requirements. Deliver within agreed timeframes.
• Liaise with relevant parties where clarification of business requirements or resolution to technical issues is needed
• Research and find effective solutions to technical issues that arise
• Estimate development timelines based on business requirements

Development:

• Construct robust, maintainable, scalable, optimally performing system code in line with technical specifications, following prescribed process, standards and procedures. Deliver within agreed timeframes
• Conduct unit testing and fix any defects found

Testing:

• Verify build stability and quality with development team before releasing to test team, aiming to release with zero defects
• Assist the Business analyst in ensuring the test pack includes relevant scenarios and test data.
• Consult and assist in reviewing risk / impact of defects found in testing, and assist with fixing where necessary

Support / Troubleshooting:

• Assist system users with technical support issues and handle according to defined procedures
• Ability to effectively analyse root cause of system errors (data errors, performance and stability issues)

Mentoring / Team development:

• Actively coach other developers to understand and apply the Insure coding and architectural standards correctly, as well as any technologies in use
• Perform code review to ensure logical correctness, maintainability, scalability, performance, compliance with architectural standards and frameworks
• Assist in identifying training needs of team members

Personal development:

• Keep abreast of current technological trends and how these might be applied in the Discovery environment
• Constant improvement of knowledge of the various applications, their functionalities and data models

General:

• Ability to communicate clearly, constructively and effectively. Easily able to follow and participate in technical, business process, and other discussions
• Able to build business relationships with other members of team and the business areas we support.

Personal Attributes and Skills

Technical Competencies

• Excellent understanding of Object Orientated principals and Java language fundamentals
• Knowledge of commonly used design patterns
• Broad understanding of how to put together an EE-based business solution from scratch
• EJB
• HTML
• JSF
• JQuery
• JAXB
• SOAP Web services
• Message Driven Beans
• UML
• XML/XSD
• SQL 

Behavioural Skills:

• Action orientated go-getter, hungry to learn and add real value
• Structured and analytical problem solver: Obsessive about finding solutions to problems: action oriented problem solver.
• Able to plan, organise and prioritize own work
• Able to multitask
• Able to work independently
• Team player: reliable, works actively with others towards common goal, communicates constructively, shares information, knowledge and experience, treats others in a respectful and supportive manner

Education and Experience

Essential:

• 6+ years’ experience in Java development with exposure to core competencies listed

Advantageous Experience

• REST Web services
• JSON
• Business Process Management Tools
• Apache Camel
• Apache Webserver Configuration
• JBOSS Configuration
• CSS
• GIT
• Integrated Build Tools
• HTML 5
• Knowledge of Short Term Insurance industry

Working knowledge of:

• Software development within SDLC
• Unit Testing
• Data modelling and design of database structures
• BSc Computer Science /Information Systems degree
• Formal Java qualification

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Key Purpose

To deliver world class service to all Discovery Health Members, Providers, Employer groups, and  Brokers by supporting and fully resolving their queries through various channels, primarily over the telephone.

Key outputs

The successful applicant will be responsible for but not limited to the following job functions:

• Servicing all key stakeholders telephonically and via other servicing channels as required until the query has been resolved
• Servicing our members in a customer centric way to ensure that we live by our service principles
• Keeping up to date with product changes to ensure that all key stakeholders are accurately serviced
• Continuously staying abreast of all digital servicing tools within the business and ensuring that the functionality is fully understood
• Achieving and exceeding key performance metrics relating to service delivery

Competencies and Skills

Behavioural Competencies

• Delivering results and meeting customer expectations
• Presenting and communicating information
• Writing and reporting
• Analysing
• Deciding and initiating action
• Working with people
• Achieving personal work goals and setbacks
• Following instructions and procedures

Skills

• Excellent verbal and written communication skills;
• Excellent administration skills;
• MS Office and PC literate
• Time Management

Personal Attribute and Skills:

• Customer Centric
• Empathetic

Education and Experience

Education:

• Matric with Mathematics or Accounting
• Having a achieved a minimum of 50% in English in Matric
•  Basic MS Office Skills

Experience

• At least 12 months working experience in a customer services environment

Advantageous

• The Business Writing Skill

Employment Equity 

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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Key Purpose

• To build on our current telematics platform and enhance the features running with technical projects
• from end to end including design and implementation of the solutions. You will also be required to
• analyse large amounts of data to find key business value and insights.

Areas of responsibility may include but not limited to

• Design hardware and write software and firmware to enhance features on our telematics and IoT systems
• Apply big data techniques to analyse large amounts of telematics data to provide key business insights
• Spec technical requirements for new features on the telematics system
• Run with technical telematics projects from end to end
• Work in a team environment
• Communicate effectively and manage technical telematics supplier teams
• Perform root cause analysis on malfunctioning systems

Personal Attributes And Skills

• Drive to learn new skills and concepts
• Turn around solutions quickly
• Able to handle multiple complex projects simultaneously

Education

• Matric
• BSc Engineering / Bachelor of Engineering (Electronic, Computer, Mechatronic, Electrical)

Experience

• Understanding of software engineering principles and coding practices
• Experience working with MCUs and embedded firmware development
• Proficient in a scripting language – preferably python
• Proficient knowledge of relational databases
• Understanding of OOP concepts
• Familiar with cloud computing concepts and architectures (advantages)
• Familiarity with Unix/Linux

EMPLOYMENT EQUITY   

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.