Job Opportunities at Anova Health Institute

Key Duties and Responsibilities

• To improve adherence to care of TB/HIV patients to PHC facilities by tracing the missed appointment clients back to care telephonically through brief adherence counselling.
• To facilitate referral of all missed appointments of the HIV/TB programme who cannot be traced telephonically through the WWBPHCOT.
• To give a detailed report of tracing done to facility managers per traced facility and do improvement plan.
• Facilitate all tracing process (telephonically and physical) of the priority facilities.
• Establish and assist with facilitation of meetings between the WBPHCOT’s and PHC facilities for tracing patients.
• Retrieval of missed appointment list from tier.net in facilities.
• Run the latest dispatch of all clients against the traced clients to determine the returning rate prior tracing every month.
• Liaise with facility data capturer and WBPHCOT team leader for tracing process and report for the DORA reporting.
• Identify factors that lead to loss and missed appointment.
• Prepare and submit monthly report on all activities for the line manager.
• Correct documentation of all the tracing outcomes in the facility register.

Minimum Qualifications, Experience and Skills Required

• Grade 12 (Matric)
• 5 years’ experience working with PLWHA especially within the community
• Trained in basic HIV counselling and testing
• Trained in adherence counselling
• Shown affiliation and passion with community-based activities
• Strong interpersonal, written and oral communication skills are required
• Proficiency in local language (Sepedi) will be an added advantage
• Driver’s License will be an added advantage

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• We are looking for an Administration Clerk to provide administrative and clerical services in order to ensure effective and efficient patient flow and general operations. The incumbent will oversee and manage the reception area, filing room and provide support to programme as outlined in the job description.

Key Duties and Responsibilities

• Welcome and assist patients with their queries
• Register and retrieve patients’ files
• Assist the team to retrieve files for tracing
• File patient records as per ideal clinic precepts and facility filing Standard Operating Procedure (SOP)
• Always keep filing area neat and tidy
• Manage patient booking/appointment system as requested
• Collate weekly TRAP and DHIS data and submit to Facility Manager
• Collate monthly data into monthly input forms and submit all monthly input forms with a copy of the TIER.Net monthly report
• Verify all reported data against source documents

Essential qualifications and experience

• Matric Certificate
• Computer literate
• At least 1 year working experience in an administration role
• Be organized and have attention to detail
• Professional and solution-driven
• Always maintain highest level of confidentiality in all work activities