Job Vacancies at Nedbank

Job Purpose

• Execute in the delivery of client and product strategy in a profitable way whilst delivering value creation by applying best analytics, reports and insights to enable end-to-end value chain to unlock of the clients.

Job Responsibilities

Function specific:

• Perform client and product analytics to unearth key insights to enhance product knowledge and sales growth to achieve strategic objectives.
• Build statistical models and algorithms, plus conduct advanced analytics that add value.
• Provide deep and actionable insights through interactive dashboards and other tools.

Financial:

• To provide client insights on product usage and trends to identify cross sell and upsell opportunities.
• To provide sector insights on client CVP opportunities, industry trends, benchmarking of pricing, competitor pricing and analytical data.
• Provide data insights and analysis: tracking of sales gap closures; client CVP reviews, client profitability, client behaviour/product/channel usage trends, and product profitability.
• Ensure and provide data for refund and root cause analysis.

Customer:

• Perform client analytics to unearth key insights to enhance product knowledge and sales growth to achieve strategic objectives.
• Maintain the availability of client behaviour containing product and channel insights and trends.
• Articulate key data insights through dashboards and other visualisation tools to enable value creation.

Client Value Proposition:

• Execute scenario models and analysis to aid decision making based on client behaviour and market trends.
• Execute machine learning, Artificial Intelligence and other modelling techniques to generate deep client and product insights.

Stakeholder Management:

• Strategic vendor and partner collaboration and management.
• Collaborate with stakeholders for commercialisation, compliance, people, tech, support, operationalisation, servicing, and data requirements.

Industry:

• Execute data led analytics to generate insights for product compliance and sustainability.

Risk, Internal Audit & Compliance:

• Ensure accountability and understanding of the implications, possible requirements and opportunities whilst ensuring compliance.

People:

• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression opportunities for self with input from management.

Essential Qualifications - NQF Level

• Professional Qualifications/Honour’s Degree

Minimum Experience Level

• 3 - 5 years relevant experience in product management

Technical/Professional Knowledge

• Digital culture
• Technical product knowledge
• Strategic planning
• Budgeting
• Change management
• Principles of project management
• Leadership skills
• Risk Management
• Performance management
• Business Principles

Behavioural Competencies

• Customer Focus
• Driving Innovation
• Decision Making
• Hyper Collaboration
• Strategic Influence
• Leadership Disposition

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Job Purpose

• To monitor and provide assurance on the adherence to compliance practices in client facing clusters to ensure compliance risks are managed and reported across Nedbank.

Job Responsibilities

• Monitor compliance risks and determine the state of compliance in client facing Clusters.
• Ensure compliance requirements are adhered to and adequate compliance risk management practices implemented.
• Execute the annual compliance risk-based program.
• Provide input, review and ensure accurate reporting and articulation of compliance.
• Provide guidance in the completion of subsidiary compliance risk monitoring programs.
• Provide advice and/or input to internal stakeholders on possible contraventions of compliance risks through early detection.
• Maintain relationships with internal stakeholders by establishing partnerships in managing compliance risks.
• Engage with stakeholders formally through determining scope of work, understanding and identifying client needs.
• Develop collaborative relationship with the Compliance Institute of South Africa (CISA).
• Contribute to a culture of transformation goals by participating in Nedbank culture building initiatives, including CSI.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Post Graduate Diploma: Risk Management , Advanced Diplomas/National 1st Degrees

Preferred Certifications

• Compliance Institute of South Africa (CISA) - preferred, not essential

Minimum Experience Level

• 8 -10 years experience in risk management of which 5 years in a compliance related role

Technical / Professional Knowledge

• Change management
• Cluster specific operations
• Compliance reporting
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Reputational risk management
• Risk management process and frameworks
• Stakeholder management
• Codes of Good Governance

Behavioural Competencies

• Decision Making
• Influencing
• Building Trusting Relationships
• Managing Work
• Quality Orientation
• Stress Tolerance