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Old Mutual is an international investment, savings, insurance and banking group. For over 170 years we have been serving the growing insurance and investment needs of our customers, helping them achieve their lifetime financial goals.
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Job Description
- The Senior Quality Engineer is responsible for leading a functional testing team, implementing and embedding the OM test automation framework and building the testing competency within the organization.
KEY RESULTS AREAS
- Managing testing, including achievement of milestones and deliverables.
- Providing quality control and improvement of processes and outputs.
- Undertaking operational and technical aspects of processing information, data evaluation and analysis.
- Managing an effective communication with Project Mangers, Programme Owners and Test Managers.
- Monitoring progress and provide regular project reports to IT Manager and Senior IT Manager.
- Identifying any tools needed in order to meet manual and automation testing deliverables.
- Identifying and reporting impending risks that may compromise achievement of deliverables and initiates steps to mitigate risk.
- Building and maintaining relationships with relevant internal/external stakeholders Verifying and understanding test requirements and where applicable, liaise, communicates and provides assistance.
- Leading Functional testing team, including coaching and mentoring.
- Conducting daily and weekly team sessions to consolidate the team progress reports and defects management.
- Contributing knowledge and expertise during test reviews, test design and test analysis to my team.
- Working closely with the Vendors on multiple projects.
- Responsible for Test data creating, testing environment and test scripts verification and validation.
- Integrating HP Quality Centre and HP UFT for our automation testing and versioning control.
- Implementing OM Test Automation Framework Responsible for OM Test Automation Framework ensuring all projects adhere to OM Automation standards and tools.
- Leading the testing competency and Governance across South African Transformation Programme (SAT and BAU) Building test scripts that have reusable functions, shared object repository, robustness and are easy to maintain.
- Managing and scheduling all testing phases of the projects, from ST, SIT and UA
ROLE REQUIREMENT
- Matric
- Bachelor's degree in engineering, science, or a technologically related field
- Understanding the banking industry and bank operation cycle
- App-testing experience, knowledge, and comprehension
- Knowledge of credit decisioning processes and systems
- Experience in API and front-end testing as well as test automation frameworks.
- API automation-Karate Framework *(advantage)
- Dev Ops experience-CI/CD-tooling
- Experience with Atlassian tools-Jira, GITHUB etc.
- Strong organizational skills.
- Good attitude and strong leadership.
- The ability to excel within a team environment and independently.
- Understand API designs and architecture.
- Exposure to SAS platform
- Exposure of tools like Cucumber, Appium, Jira: Basic to intermediate.
- UI automation experience/knowledge would be advantage.
- Knowledge of AWS services would be beneficial.
- Exposure to TransUnion would be beneficial.
go to method of application »
Job Description
- The Senior Quality Engineer is responsible for leading a functional testing team, implementing and embedding the OM test automation framework and building the testing competency within the organization.
KEY RESULTS AREAS
- Managing testing, including achievement of milestones and deliverables.
- Providing quality control and improvement of processes and outputs.
- Undertaking operational and technical aspects of processing information, data evaluation and analysis.
- Managing an effective communication with Project Mangers, Programme Owners and Test Managers.
- Monitoring progress and provide regular project reports to IT Manager and Senior IT Manager.
- Identifying any tools needed in order to meet manual and automation testing deliverables.
- Identifying and reporting impending risks that may compromise achievement of deliverables and initiates steps to mitigate risk.
- Building and maintaining relationships with relevant internal/external stakeholders Verifying and understanding test requirements and where applicable, liaise, communicates and provides assistance.
- Leading Functional testing team, including coaching and mentoring.
- Conducting daily and weekly team sessions to consolidate the team progress reports and defects management.
- Contributing knowledge and expertise during test reviews, test design and test analysis to my team.
- Working closely with the Vendors on multiple projects.
- Responsible for Test data creating, testing environment and test scripts verification and validation.
- Integrating HP Quality Centre and HP UFT for our automation testing and versioning control.
- Implementing OM Test Automation Framework Responsible for OM Test Automation Framework ensuring all projects adhere to OM Automation standards and tools.
- Leading the testing competency and Governance across South African Transformation Programme (SAT and BAU) Building test scripts that have reusable functions, shared object repository, robustness and are easy to maintain.
- Managing and scheduling all testing phases of the projects, from ST, SIT and UA
ROLE REQUIREMENT
- Matric
- Bachelor's degree in engineering, science, or a technologically related field
- Understanding the banking industry and bank operation cycle
- App-testing experience, knowledge, and comprehension
- Knowledge of credit decisioning processes and systems
- Experience in API and front-end testing as well as test automation frameworks.
- API automation-Karate Framework *(advantage)
- Dev Ops experience-CI/CD-tooling
- Experience with Atlassian tools-Jira, GITHUB etc.
- Strong organizational skills.
- Good attitude and strong leadership.
- The ability to excel within a team environment and independently.
- Understand API designs and architecture.
- Exposure to SAS platform
- Exposure of tools like Cucumber, Appium, Jira: Basic to intermediate.
- UI automation experience/knowledge would be advantage.
- Knowledge of AWS services would be beneficial.
- Exposure to TransUnion would be beneficial.
go to method of application »
Job Description
- To provide a quality personal claims service, ensure containment of claims spend and provide excellent service in setting a culture of best practice within mandated responsibility
- Provide service to internal customers
- Check that claims are registered under the correct
- Assisting with telephonic appointing of queries
- Follow up on outstanding claims with the external negotiators
- Process claims payments
- Update broker/clients on settlements
- Finalize symbility files
- Provide support to the external consultants
Experience, knowledge & skills required
- Matric
- Appropriate Insurance Qualification
- 2 - 3 years’ relevant Short Term Insurance Claims experience
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Job Description
- Lead implementation and execution of a business development strategy to support growth and business development to enhance the organisations presence and reputation within the general insurance industry. Manage key internal and external relationships across the broker, intermediary and customer market to drive the organisations multi-product / multi-channel initiatives to achieve the organisations business plan targets.
- Lead the implementation and execution of a business development strategy to support growth and business development to enhance the organisations presence and reputation within the general insurance industry
- Drive the achievement of new and existing business profitability and growth targets by ensuring that services and solutions provided to brokers and / or intermediaries meets or exceeds defined service level agreements across the product/s lifecycle as measured in a performance metrics plan.
- Manage relationships with the broker channel and ensure effective broker service levels.
- Identify and create coordinated business development opportunities.
- Ensure a consistent, detailed understanding amongst all team members of the business development targets, goals, performance levels, products, business rules and conditions.
- Manage campaigns and interventions in line with opportunities, available resources, product scope and best practices.
- Manage the allocated business development, incentive and expense budget for the team against set targets.
- Manage all costs, resource capacity planning and utilisation to support the achievement of business development targets, volumes, operational budgets and plans.
- Identify and drive opportunities to improve and expand product and service offerings.
- Actively manage and report on the achievement of business development targets as well as industry performance and trends.
- Lead the measurement, assessment and reporting on the performance of teams against targets and industry norms.
- Translate strategy into relevant service standards and processes, setting, communicating and measuring the corresponding operational measures and targets.
- Deliver new business opportunities in the intermediary market in support of the segmentation strategy.
- Collaborate with Underwriting, Operations and Claims to develop or enhance the current underwriting strategy with the intent to manage the risk and quality of the business being underwritten, while driving growth targets.
- Proactively monitor sales trends and identify and implement corrective actions as required.
- Lead the implementation of measures that monitor the quality and speed of services provided to brokers / customers.
- Ensure that risk is managed optimally within the technical framework particularly in risk acceptance and underwriting appetite.
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Aspires to be a Financial Advisor
- We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.
- The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.
Education
- Bachelors Degree (B), High School (Grade 12) (Required)
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Job Description
- Defines and monitors adherence to architectural standards for the development, deployment and management of application, information, communication and technology infrastructure. The IT Architecture domain of specialization is Core Insurance Applications and Platforms.
Governance
- Defines and maintains architectural principles, frameworks and standards for the development, deployment and management of application, information, communication and technology infrastructure.
- Ensures that the Group ICT architecture aligns with OMSA ICT strategy and is presented and approved through the Group Architecture processes
- Governs and assists in the Life Cycle Management of solution to promote adherence to OMSA ICT Principles and synergy across OMEM
- Governs and assists core application platform / solution development to ensure conformance to the Group ICT architectural standards.
- Governs development, evolution and maintenance of a detailed OMSA ICT architecture through the involvement of relevant stakeholders, as well as key internal and external forums.
- Governs the design, enablement and delivery of core application (e.g. PAS) platform migrations
- Provides input to OMSA ICT Strategy, Policies and Principles
- Provides long-term management of the Group ICT Architecture Strategy
Technical Consultation
- Provides consulting to Group Technology project teams and clients.
- Researches material, sells concepts and encourages business to assess and refocus both its business and IT strategy.
Relationship Management
- Establish and manage the relationships with suppliers (both internal and external to OMEM CST), including service and support (SLAs).
- Manage stakeholder relationships and engagements.
- Participate in, and where appropriate, chair relevant workgroup forums.
Vendor & Contract Management
- Acts on expert advice, and is a key player and sometimes technical leader in large-scale contract negotiations.
- Manages the relationship between technology / solution providers and Old Mutual.
Experience
- Solid exposure to Insurance Industry from a business perspective – sales, servicing, underwriting, reassurance, product launches, money in/out, claims,
- Solid understanding of Insurance products (protection, savings, annuities, wealth)
- Good understanding of the different Insurance software solutions available
- Very good functional understanding of Insurance, Savings and Investment Platforms.
- Well versed in the IT Architecture and Design of Insurance Platforms – ideally exposed to many different architecture and design approaches
- Solid background in IT System architecture, design and development.
- Solid background in data modelling, database design and data management
- Good track record of large scale systems migrations
- Good experience in the relevant OM software and hardware
Qualifications and experience
Role Requirements
- Matric, plus relevant tertiary qualification, with EA practice certification e.g. Togaf or Zachman
- 7 years + related Systems Management/ Architecture, Information Management, Infrastructure Management/ Architecture experience
- AIC candidate
- Proven DevSecOps Experience
- Proven track record in Enterprise Portal, Web Content Management, Social Media, Online transaction and eCommerce frameworks and Digital solutions.
- Experience in broader Financial Services (incl. Banking) would be an advantage.
- Experience with IBM Insurance Application Architecture (IAA) framework and/or ACORD Framework will be an advantage
- Multi-disciplinary application of wide knowledge spanning business, data and technology
- Working knowledge of Financial & Project management
- Hybrid Model – is required to be prepared to come to the office twice a week
- Technical engineering background
- Strong Digital and Enterprise mindset
Competencies:
- Strategic
- Collaboration
- Customer First
- Execution
- Innovation
- Leading with Influence
- Personal Mastery
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Job Description
Role Overview
- As an Assessor: Motor, you would be Responsible for Provide a Digital Assessment Function, focusing on Motor claims, The purpose of this position is to determine the quantum and merit of segmented motor claims by performing investigations, verifying the description of the event with the loss, negotiating with (client, intermediary, service providers) and settlement of claims within a delegated threshold and according to contract conditions.
Minimum Requirements
- 2 years Experience, automotive mechanic, automotive body repairer or automotive spray painter experience or Vehicle Damage Quantification Qualification (VDQ) with two years’ experience
- 5+ years motor assessing experience.
- Qualified automotive mechanic or automotive body repairer (advantageous)
- Audatex/Abuntex
- VDQ Certified min Practicing member
- System Knowledge on the following:
- Online systems
- BPM
- TIA
- ICE
- Audatex / Abuntex
Principle Accountabilities
- Assess damage against a provided or requested quotation
- Decide whether to replace, repair part or use CAP Parts when warranty has expired
- Negotiate telephonically with ABR using photographic evidence
- Generate claims report
- Communicate and negotiate with the client and/or intermediary
- Determine Retail value of vehicle and extra’s(specified) for settlement
- Authorise for repair or cash settlement
- Make notes on systems, process claims and upload documents
- Responsible for additional requests and to sign off the final quantum (FRC)
- Handle complaints, queries and interaction with clients, intermediaries, service providers, internal stakeholders relationship managers, claims committee and underwriters, within the agreed time frame
- Accountable to handle for the following claim types:
- Driveable non structural and major structural
- Non drivable claims
- Fast track
- Radio equipment and locks
- Accessories, tyres, rims
- Cosmetics
- Screening of merits
- And other claims/responsibilities as specified by your Team leader/Manager
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Job Description
- As a Motor claims Scheduler: You would be Responsible handling all types of vehicle claim scheduling, The purpose of this position is to run the full administration process for the motor claims portfolios and provide feedback timeously updated on the progress of the claim appointments to the involved stakeholders, your duties will however vary from time to time according to business requirements.
Minimum Requirements
- Three years Motor claims handling experience.
- 3 years call center experience.
- NQF5 in short term insure (Advantageous)
- 3+ years claim administration and scheduling
- System Knowledge on the following:
- Microsoft office
- BPM
- TIA
- ICE
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Job Description
This role is responsible for performing compliance and Legal monitoring work. The incumbent is accountable for achieving results through own efforts over periods of up to 3 months.
Performs only compliance monitoring related work.
- Assists with Policy Reviews.
- Contracts review and drafting.
- Monitors business transactions and processes to various pieces of legislation.
- Reports monitoring results to Compliance Officer in accordance with monitoring plan/schedule.
- Maintains test sheets, working papers and monitoring plans.
- Assists the BU Compliance Officer to ensure that applicable legislation is being complied with by staff across the BU by regularly reviewing and monitoring compliance processes as well as day-to-day compliance to legislation and regulation
Education
- Bachelor of Commerce in Law (BCom): Law, Bachelor Of Laws (LLB): Law (Required)
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Job Description
To provide excellent client service and financial education and to achieve targets through the marketing and selling of Old Mutual and other products. The incumbent is individually accountable for achieving results through own efforts
Meets monthly sales targets in terms of lending and other products.
- Meets collections and arrears targets in terms of lending products.
- Educates clients on responsible use of credit and effective money management.
- Establishes a new business pipeline through marketing, lead generation and tracking.
- Adheres to internal, regulatory and legislative governances to ensure quality business and mitigate risk.
- Facilitates intra branch referrals by building mutually beneficial relationships with other business units.
- Provides excellent face to face and telephonic service to customers.
- Builds sustainable relationships that enhances the brand.
- Delivers on daily production standards and adheres to service and quality standards
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Role Overview
- The role at a glance is about championing our valued customers to achieve their life time goals by identifying their financial needs, providing sound financial advice, recommending and implementing “fit for purpose” financial plans and solutions.
- As an Aspiring Financial Advisor within Direct Financial Advice, you have the opportunity to work within a financial sales outbound contact center where you will receive qualified leads, you will be enabled by receiving comprehensive training, the necessary system and management support to assist you in building a successful career as a Financial Adviser.
Career Benefits
- Free Adviser Academy Learning Programme which will qualify you to operate as a Personal Financial Adviser.
- Payment of a Living Allowance during the first three months of completing the Adviser Academy Learning Programme.
- Upon successful completion of the Adviser Academy Learning Programme and accredited to operate as a Financial Adviser you will receive Market competitive remuneration in the form of Commission & basic allowance, Medical Aid, Group Life, Funeral and Disability cover .
- If you are a self-starter, with outstanding networking and relationship building skills then apply for our Financial Advisor positions to unleash your potential and be your exceptional best every day!
Qualification & Experience
- Senior Certificate (Matric / Grade 12/ NQF 4 equivalent)
- Minimum of 3 years prior work experience
- Sales and contact Centre Experience – min 12 months.
- Personal Effectiveness
- Customer Centricity
- Networking & leading with Influence
- Collaboration
- Agile Innovation that makes a difference
- Disciplined Execution and Tenacity
Education
- Bachelors Degree (B), High School (Grade 12) (Required)
go to method of application »
Job Description
To provide excellent client service and financial education and to achieve targets through the marketing and selling of Old Mutual and other products. The incumbent is individually accountable for achieving results through own efforts
Meets monthly sales targets in terms of lending and other products.
- Meets collections and arrears targets in terms of lending products.
- Educates clients on responsible use of credit and effective money management.
- Establishes a new business pipeline through marketing, lead generation and tracking.
- Adheres to internal, regulatory and legislative governances to ensure quality business and mitigate risk.
- Facilitates intra branch referrals by building mutually beneficial relationships with other business units.
- Provides excellent face to face and telephonic service to customers.
- Builds sustainable relationships that enhances the brand.
- Delivers on daily production standards and adheres to service and quality standards
go to method of application »
Job Description
This role focuses on managing a portfolio of complex and/or large existing clients by providing contracted employee benefit consulting, investment consulting, and other consulting services. The role requires the incumbent to develop, implement and monitor the consulting strategy for clients and to ensure alignment to the overall OMCC consulting strategy. The role should ensure retention of existing business and optimal growth of consulting clients. The role focuses on strengthening OM Corporates Consultant’s position in the market through an advice led approach.
- Owns a portfolio of profitable employee benefits consulting clients
- Ensures strong relationship with trustees/management committees and clients so as to reduce business risk, ensure retention and identify opportunities for new business
- Manages and delivers consulting and advisory services according to
- contracted service levels
- Provides general, secretarial, benefit, actuarial, communication, investment consulting, risk benefit and legal consulting services to existing clients
- Responsible for retention and growth of business against targets
- Markets new and enhanced products and services to clients
- Manages the launch of new clients and exit of discontinued funds
- Provides input to OM Corporate so as to enable product and services
- to be enhanced and developed
- Resolves top-level problems where OMCC Consultant needs assistance and support
- Intervenes in and resolves conflict situations
- Develops, leads and manages a team of OMCC Consultant and/or Associate consultants
- Meets overall OMCC objectives by supporting team members (Principal Consultants, Consultants and Associate Consultants)
- Manages the expense and income budgets of portfolios.
Job Requirements
- Post Graduate Qualification
- 8+ years in Retirement Fund Industry
- 5+ years at management level
- RE5
- Excellent presentation & written skills
- Stakeholder management & relationship building at various levels
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Job Description
To provide a quality investigations service, ensure containment of claims spend and provide excellent service in setting a culture of best practice within mandated responsibility.
- Specialize in vehicle theft, hijack & Stolen and recovered
- Capture claims in investigations template
- Conduct telephonic interview with client.
- Request supporting documents from client.
- Contact previous insurer for claims history.
- Request SAPS report from client.
- Contact SAPS and confirm report details.
- Search for default judgements.
- Conduct full analysis of all relevant documentation.
- Approve or decline the claim providing full reasons if it is a decline.
go to method of application »
Job Description
To provide a quality investigations service, ensure containment of claims spend and provide excellent service in setting a culture of best practice within mandated responsibility.
- Capture claims in investigations template.
- Conduct telephonic interview with client.
- Request supporting documents from client.
- Contact previous insurer for claims history.
- Request SAPS report from client.
- Contact SAPS and confirm report details.
- Search for default judgements.
- Conduct full analysis of all relevant documentation.
- Approve or decline the claim providing full reasons if it is a decline.
go to method of application »
Job Description
Preference will be given to suitably qualified candidates in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
Job Profile Summary:
- Your responsibilities will include coordinating with recruiting managers to define hiring criteria, sourcing potential candidates on professional platforms and reaching out to prospects via email or phone. To be successful in this role, you should have excellent communication skills to interact with candidates and internal teams. You should also be familiar with online and offline sourcing techniques, networking and searching for potential hires through candidate databases.
Job Description
- Maintain a winning fit-for-purpose talent sourcing capability in line with business requirements
- Coordinate with recruiting line managers to define necessary requirements for open positions.
- Conduct all functions relating to the talent attraction process; advertising, telephonic screening, reviewing applications and collating the necessary supporting documents. interviewing, evaluation and appointment of new employees within agreed SLA’s.
- Ensuring that applicants meet the minimum requirements in line with the Financial Services Conduct Authority (FSCA) Regulatory Framework.
- Send recruiting emails & telephonic communication, WhatsApp for Business messaging to passive candidates and follow up when necessary.
- Browse candidate databases and contact past applicants for new job opportunities.
- Use social media professional platforms as well as professional networks and interact with potential candidates
- Advertise open positions to internal and external networks
- In line with the Employee Referral Programme, ask for referrals from current employees, acquaintances, and industry professionals
- Maintain organized databases with candidates’ data in line with the POPIA Act.
- Remove as this will be maintained by the admin team.
- Maintain candidate pools on WorkDay
- Attend professional events & subscribe to the necessary networks to build pipeline
- Keep in touch with past applicants for referrals.
- Use talent sourcing platforms like LinkedIn, PNET, Career Junction, WhatsApp for Business, TikTok etc to headhunt qualified candidates.
- Monitor, track and report on source of career platform, field sourcer, line manager, current employment and time-to-fill for each role.
- Research and recommend new sourcing tools and techniques not limited to electronic portals.
- Ensure that the Management Information around the Talent attraction process is constantly updated; e.g. a database of potential identified internally and externally; analysis of rejections etc.
- Maintain a sound knowledge of scarce skills and future talent requirements of the business as well as employment equity targets. and proactively identify sources for candidates to meet these requirements.
- Maintain professionalism and ethics regarding the psychometric assessment process and evaluation of applicants
- Become an Old Mutual Talent Magnet to build our employer brand as the choice for Top Talent.
Experience and Skills required
- Matric
- Drivers license
- Relevant Bachelor’s Degree or tertiary qualification.
- Proven work experience as a Sourcing Specialist, Headhunter, Recruiter or similar role.
- Advanced knowledge of sourcing techniques & partnering with stakeholders to devise creative and effective candidate pools.
- Hands-on experience with sourcing tools (e.g. LinkedIn, PNET, Career Junction, Talent Neuron)
- Excellent communication and persuasion abilities (particularly when making cold calls and sending recruiting emails)
- Excellent ability to prioritise, co-ordinate, plan and execute sourcing strategy to deliver the pipeline needed.
- Time-management skills with the ability to simultaneously handle multiple open roles.
- Excellent interpersonal and proactive decision making skills.
- Professionalism and use of discretion where applicable.
- Emotional Intelligence.
- Initiative to meet business needs aligned with employment branding.
- 2-5 years experience in the bulk recruitment industry, with a focus on financial services.
- Computer literate (Microsoft Office Compliant)
- 2 years experience working with reputable Applicant Tracking systems.
- Dealing with confidentiality
- Strong written and verbal communication skills.
- Personal Agility.
go to method of application »
Job Description
Preference will be given to suitably qualified candidates in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
Job Profile Summary:
- Your responsibilities will include coordinating with recruiting managers to define hiring criteria, sourcing potential candidates on professional platforms and reaching out to prospects via email or phone. To be successful in this role, you should have excellent communication skills to interact with candidates and internal teams. You should also be familiar with online and offline sourcing techniques, networking and searching for potential hires through candidate databases.
Job Description
- Maintain a winning fit-for-purpose talent sourcing capability in line with business requirements
- Coordinate with recruiting line managers to define necessary requirements for open positions.
- Conduct all functions relating to the talent attraction process; advertising, telephonic screening, reviewing applications and collating the necessary supporting documents. interviewing, evaluation and appointment of new employees within agreed SLA’s.
- Ensuring that applicants meet the minimum requirements in line with the Financial Services Conduct Authority (FSCA) Regulatory Framework.
- Send recruiting emails & telephonic communication, WhatsApp for Business messaging to passive candidates and follow up when necessary.
- Browse candidate databases and contact past applicants for new job opportunities.
- Use social media professional platforms as well as professional networks and interact with potential candidates
- Advertise open positions to internal and external networks
- In line with the Employee Referral Programme, ask for referrals from current employees, acquaintances, and industry professionals
- Maintain organized databases with candidates’ data in line with the POPIA Act.
- Remove as this will be maintained by the admin team.
- Maintain candidate pools on WorkDay
- Attend professional events & subscribe to the necessary networks to build pipeline
- Keep in touch with past applicants for referrals.
- Use talent sourcing platforms like LinkedIn, PNET, Career Junction, WhatsApp for Business, TikTok etc to headhunt qualified candidates.
- Monitor, track and report on source of career platform, field sourcer, line manager, current employment and time-to-fill for each role.
- Research and recommend new sourcing tools and techniques not limited to electronic portals.
- Ensure that the Management Information around the Talent attraction process is constantly updated; e.g. a database of potential identified internally and externally; analysis of rejections etc.
- Maintain a sound knowledge of scarce skills and future talent requirements of the business as well as employment equity targets. and proactively identify sources for candidates to meet these requirements.
- Maintain professionalism and ethics regarding the psychometric assessment process and evaluation of applicants
- Become an Old Mutual Talent Magnet to build our employer brand as the choice for Top Talent.
Experience and Skills required
- Matric
- Drivers license
- Relevant Bachelor’s Degree or tertiary qualification.
- Proven work experience as a Sourcing Specialist, Headhunter, Recruiter or similar role.
- Advanced knowledge of sourcing techniques & partnering with stakeholders to devise creative and effective candidate pools.
- Hands-on experience with sourcing tools (e.g. LinkedIn, PNET, Career Junction, Talent Neuron)
- Excellent communication and persuasion abilities (particularly when making cold calls and sending recruiting emails)
- Excellent ability to prioritise, co-ordinate, plan and execute sourcing strategy to deliver the pipeline needed.
- Time-management skills with the ability to simultaneously handle multiple open roles.
- Excellent interpersonal and proactive decision making skills.
- Professionalism and use of discretion where applicable.
- Emotional Intelligence.
- Initiative to meet business needs aligned with employment branding.
- 2-5 years experience in the bulk recruitment industry, with a focus on financial services.
- Computer literate (Microsoft Office Compliant)
- 2 years experience working with reputable Applicant Tracking systems.
- Dealing with confidentiality
- Strong written and verbal communication skills.
- Personal Agility.
go to method of application »
Job Description
This Cape Town role is responsible for supporting the forensic team in executing forensic work.
- Supports the forensic team in executing forensic work under supervision.
- Provides administration support to the forensic team.
- Executes specific tasks related to forensic work.
- Maintains accurate and complete information of forensic work.
- Manages client and stakeholder relationships under supervision
Key Result Areas:
- Performing initial investigation / assessment on allegations of fraud received by GFS.
- Filtering all new allegations reported to GFS using the GFS methodology.
- Good, clear, and professional communication with clients and stakeholders.
- In this role, you will be expected to develop your forensic knowledge and skills.
- Executes specific tasks related to forensic work.
- Uses personal initiative and judgment to achieve objectives.
- Plan and execute administrative forensic work under supervision.
- Provide technical and administrative support to the GFS investigation team.
- Capture accurate and complete information relating to allegations on the electronic case management system.
- Accountable for service delivery through own efforts.
- Collaborating effectively with others to achieve personal results.
- Manages client and stakeholder relationships under supervision.
Requirements: Skills, Qualifications and Experience:
- Matric/grade 12
- Fraud certificate advantageous
- Working knowledge of systems such as Vantage, Craft, AWD and OMUNET essential
- Knowledge of all Old Mutual products is essential e.g. NGP/MFC/OMP etc.
- Working knowledge of the Enquiry Management System (EMS) essential
- 1 year experience in Forensic administration advantageous
- Must be a Self-starter and able to display initiative and work independently.
- Must be able to work under pressure and meet deadlines.
- Solution-driven, passionate and energetic.
- Must be able to interpret information and apply logic.
- Must be a team player.
Skills
- Accountable, Customer Communications, Deadline Management, Forensic Services, Office Administration, Service Delivery, Stakeholder Relationships, Teamwork, Working Independently
Education
- Matriculation Certificate (Matric) (Required)
Method of Application
Use the link(s) below to apply on company website.
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