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  • Posted: Nov 7, 2023
    Deadline: Not specified
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    Dis-Chem Pharmacies is the leading Pharmaceutical retailer in South-Africa. Established in 1978, Dis-Chem started out as a small pharmacy in Mondeor, South of Johannesburg. Today the group is still privately owned and run by the original founders. Dis-Chem has been rated as the country's best pharmacy chain by Professional Management Review, and has also bee...
    Read more about this company

     

    Store Manager (Branch Manager) - Berea Pharmacy

    Minimum Requirements
    Essential:

    • Grade 12 - Matric or Senior Certificate
    • Minimum of 5 years’ Retail Store Management experience.

    Advantageous:

    • Relevant Retail / FMCG Qualification
    • Minimum 2 years’ experience in Unisolv / SAP / Qlikview. Previous experience with Kronos

    Job Description: 

    Financial Management

    • Assist with budget preparation and maintenance in the store
    • Allocate store funds and defining financial objectives
    • Maintain statistical and financial records
    • Responsible for all banking functions related to the store including making bank deposits, filling change requirements, etc including all cash held on site
    • Optimize the store's profitability
    • Participate in daily operational and sales activities to achieve customer service and business growth objectives
    • Oversee pricing and stock control
    • Ensure all expense related items are controlled and managed within budget
    • Ensure all expense related stock is adjusted to the correct GL accounts on monthly basis - Ensure the ordering and monitoring of expense related items within the store

    Customer Service

    • Entirely commit to ensuring that the store provides an above expectation customer service experience, in adherence to company policies and procedures
    • Resolve customer problems in a timely manner
    • Address customer and employee satisfaction issues promptly and in person
    • Develop professional relationships with all customer contacts
    • Ensure high levels of customer’s satisfaction through excellent service
    • Ensure that staff follows company policies and procedures as detailed in the standard operating procedures
    • Ensure that the customer request system is operational and actioned on a daily basis
    • Ensure the accurate manual processing of points to customer accounts
    • Report and encourage new loyalty signups continuously

    Merchandising

    • Take personal responsibility to ensure that all sales assistants adhere to merchandising standards set
    • Ensure that Promotional stock and displays are planned, implemented and maintained at least 24 hours before promotions break
    • Adhere to all labelling, pricing and layout standards and ensure that sales assistants adhere to these standards
    • Approve promotional materials and displays
    • Maintain outstanding store condition and visual merchandising standards
    • Plan and implement shop merchandising, layout and the customer traffic flow as to maximize sales, customer satisfaction, and appearance and brand image

    Sales Targets

    • Ensure promotions are effectively executed.
    • Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
    • Ensure store achieves set sales targets, including but not limited to health, beauty and FMCG
    • Work closely with all head of departments to ensure targets are met

    Cash Office and Point of Sale Operations

    • Take complete control and manage the store cash resources, daily takings and banking in compliance with company operating procedures
    • Ensure the accuracy and completeness of branch transactions.
    • Manage cashier service level
    • Control overtime and casual spend
    • Following of cash collections procedures as detailed in the standard operation procedures
    • Manage price overrides to ensure it is kept to a minimum
    • Ensure transaction integrity throughout the branch by effective monitoring, implementation and evaluation of adherence of company internal control procedures
    • Sign off and investigation of run ends on a daily basis
    • Following of cash collections procedures as detailed in the standard operating procedures
    • Manage price overrides to ensure it is kept to a minimum

    Operational Management

    • Maintain a safe environment with proper lighting, signage and disability access
    • Oversee security, fire prevention and other safety systems
    • Plan and oversee all repair, installation activities and overall building maintenance within the store
    • Manage and maintain relationships with contractors
    • Oversee day-to-day operations of the store and provide guidance
    • Ensure day-to-day management of all aspects of the store, ensuring that it is trading effectively
    • Oversee the overall management of company fleet at the store including efficient vehicle utilisation, maintenance and tracking

    Administration and Reporting

    • Maintain and oversee accuracy of records associated with cash, receipts, inventories and employee attendance
    • Maintain and oversee complete store administration and ensure compliance with policies and procedures
    • Report on buying trends, customer needs, profits etc
    • Adhere to all company and business unit deadlines
    • Adhere and familiarize yourself with Dis-Chem policies, Code of Conduct and standard operating procedures available on the Dis-Chem intranet
    • Always represent the Brand in all communication (verbal and written) with external and internal stakeholders

    Receiving and Capturing

    • Total management of the goods receiving function, direct and indirect credits function within the business unit to include standard operating procedures as well as mentorship growth performance and development of all staff members forming these functions
    • Ensure transaction integrity for incoming goods receipts and outgoing returns throughout the business unit by, effective monitoring, implementation and evaluation of adherence of company internal control procedures
    • Ensure the accuracy and completeness of branch transactions

    Competencies: 
    Essential: 

    • Retail store management disciplines
    • Basis IR management
    • Retail admin experience
    • Creative and innovative thinking
    • Decision-making and judgement
    • Problem-solving
    • Communicates effectively
    • Essential: Basic computer skills (Word, Excel, PowerPoint and Outlook), numerical skills. SAP. UNISOLV. SuccessFactors

    go to method of application »

    Hairstylist - Cornubia

    Minimum Requirements

    Essential:

     Grade 12 – Matric or Senior Certificate

    • Certificate or Diploma in Hairdressing
    • Previous Hair Stylist experience
    • Knowledge of the chemical composition and properties of the substances used and the chemical processes the substances may undergo (i.e. understanding chemical reactions, production techniques and disposal methods).
    • Basic understanding of mathematics

    Job Description:

    • Analyse clients’ hair, facial features and needs to determine beauty treatments and advise clients on hair care needs.
    • Trim, cut and shave hair, beards, mustaches and sideburns using clippers, scissors, trimmers and razors.
    • Create hairstyles for formal events.
    • Adhere to the proper application procedures when using curlers, hot irons, curling irons, hair colour, dye, and tint.
    • Ensure accurate application of scalp massage techniques when washing a client’s hair.
    • Attend supplier training and meetings as scheduled by management and Head Office.
    • Learn and perfect new hairstyles and techniques.
    • Keep up to date with the latest hair and beauty trends in the industry.
    • Greet and attend to clients walking into the salon and communicate with clients via email and telephone when needed.
    • Ensure clients that are waiting are happy and comfortable by giving them a magazine and/ or refreshments.
    • Give clients advice and product information about the hair care products the salon has on offer.
    • Demonstrate and sell styling products to clients.
    • Promote services and promotions such as bleaching, conditioning, treatments, permanent waving, straightening and tinting of hair in the salon.
    • General salon administration such as maintenance and management of the appointment calendar and client records.
    • Perform reception duties such as answering telephone calls and making appointments.
    • Conduct regular stock takes of salon stock, report low stock levels as well as damaged and expired stock to management.
    • Escalate all unresolved customer compliments and complaints to management.

    Competencies: 

    Essential: 

    • Fluent communication in English (written and verbal)
    • Interpersonal skills
    • Analytical Skills
    • Attention to detail
    • Time Management
    • Technical skills – operating a cash register
    • Numerical skills – basic mathematics 

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    Cosmetic Consultant - Nicolway (Bryanston) Estee Lauder

    Dis-Chem Pharmacies' requires the committed services of a customer-oriented Cosmetics Consultant for their Store in Nicolway. You will be tasked with the effective promoting and selling of Dis-Chem cosmetic and beauty products, through excellent and consistent customer service.

    Essential:

    • Grade 12 / Matric
    • Retail experience as a sales consultant
    • Computer literate
    • Willing and able to work retail hours 

    Advantageous:

    • Cosmetic, fragrance and/or beauty experience


    Job Description:

    • Escalate serious and unresolved customer complaint to the manager
    • Provide a high level of customer care and service
    • Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
    • Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
    • Ensure merchandising and displays are set up attractively
    • Maximise store income by achieving department, brand and vendor sales
    • Keep up to date regarding products, brands and the retail industry
    • Be responsible for all cosmetics, fragrances and beauty house promotions
    • Manage Salon appointments
    • Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

    Competencies:

    Essential:

    • Strong command of English (written and oral)
    • Be a team player
    • Provide excellent customer service
    • Understand stock reports and sales (target and commission calculations)
    • Work according to a task schedule

     Advantageous:

    • Promotions, personal selling, sales targets, customer liaison and product knowledge
    • Previous sales and promotional training
    • Manage expired, damaged stock, and ensure stock rotation
    • Bilingual
    • Stock management

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    Clinic Practitioner - Sefako Makgatho

    Dis-Chem is looking for a Qualified Clinic Sister to join their team in Sefako Makgatho. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.

    Minimum Requirements:

    Essential:

    • Grade 12 – Matric
    • Tertiary qualification in General Nursing
    • Degree/Diploma in Midwifery
    • Registered with South African Nursing Council (SANC)
    • Nursing practitioner must obtain BHF registration
    • 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
    • Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

    Advantageous:

    • Minimum 5 years practicing as a Primary Health Care Sister
    • Patient Record System & CKS & Allegra

    Job Description:

    • Perform Clinic Sister duties according to industry regulations and industry best
    • Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
    • Ensure all clinic services are available at the
    • Keep accurate records of patient details, and ensure communication is followed up
    • Ensure that the Clinic is open and operational according to the hours stated in the operational
    • Process claims accurately and timeously according to industry
    • Ensure all stock and equipment in the clinic is in a working condition according to industry
    • Ensure stock is sufficient in the Clinic according to business
    • Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

    Competencies:
    Essential:

    • Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
    • Quarterly CPD training; in-service training with Dis-Chem
    • Strong command of English (written and oral)
    • Understand the financial implications of meeting or not meeting set monthly targets
    • Strong analytical skills relating to monthly clinic statistics and commission
    • Emotional intelligence; entrepreneurial flair; trustworthy and honest
    • Ability to manage team and self; be self-direct and self-motivated
    • Time management

    Advantageous: 

    • Bilingual
    • Knowledge and understanding of the business objectives
    • Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course

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    Clinic Practitioner - Laguna Mall - Western Cape

    Dis-Chem is looking for a Qualified Clinic Sister to join their team in Laguna Mall. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.

    Minimum Requirements:

    Essential:

    • Grade 12 – Matric
    • Tertiary qualification in General Nursing
    • Degree/Diploma in Midwifery
    • Registered with South African Nursing Council (SANC)
    • Nursing practitioner must obtain BHF registration
    • 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
    • Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

    Advantageous:

    • Minimum 5 years practicing as a Primary Health Care Sister
    • Patient Record System & CKS & Allegra

    Job Description:

    • Perform Clinic Sister duties according to industry regulations and industry best
    • Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
    • Ensure all clinic services are available at the
    • Keep accurate records of patient details, and ensure communication is followed up
    • Ensure that the Clinic is open and operational according to the hours stated in the operational
    • Process claims accurately and timeously according to industry
    • Ensure all stock and equipment in the clinic is in a working condition according to industry
    • Ensure stock is sufficient in the Clinic according to business
    • Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

    Competencies:
    Essential:

    • Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
    • Quarterly CPD training; in-service training with Dis-Chem
    • Strong command of English (written and oral)
    • Understand the financial implications of meeting or not meeting set monthly targets
    • Strong analytical skills relating to monthly clinic statistics and commission
    • Emotional intelligence; entrepreneurial flair; trustworthy and honest
    • Ability to manage team and self; be self-direct and self-motivated
    • Time management

    Advantageous: 

    • Bilingual
    • Knowledge and understanding of the business objectives
    • Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course

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    Pharmacist - Emalahleni

    Dis-Chem Pharmacies require the services of a reputable Pharmacist for their Emalahleni store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting these needs.

    Minimum Requirements:

    Essential:

    • Grade 12 / Matric
    • BPharm / equivalent qualification
    • Registered with the South African Pharmacy Council (SAPC)
    • Min 2- 3 years experience in Pharmaceutical
    • 2-3 years retail pharmacy experience ( Student/Intern) 
    • Computer literate – MS Office 

    Advantageous:

    • Relevant retail/ FMCG experience
    • Third additional language
    • SAP experience
    • E-scripting experience
    • Registered tutor
    • Unisolv experience

    Duties and Responsibilities:

    • Provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting those needs, which shall include, but not be limited to the following functions:
    • Evaluation of a patient’s medicine-related needs by determining the indication, safety and effectiveness of the therapy
    • Dispensing of any medicine or scheduled substance on the prescription of a person authorised to prescribe medicine
    • Signing off and checking of all prescriptions prepared by an assistant or an intern and accepting accountability for the correctness thereof as per GPP 2.7.1.2.1.f
    • Furnishing of information and advice to any person with regard to the use medicine
    • Determining patient compliance with the therapy, and follow-up to ensure that the patient’s medicine-related needs are being met
    • The provision of pharmacist-initiated therapy
    • The compounding, manipulation, preparation or packaging of any medicine or scheduled substance, or the supervision thereof
    • The manufacturing of any medicine or scheduled substance, or supervision thereof
    • The purchasing, acquiring, importing, keeping, possessing, using, releasing, storage, packaging, re-packaging, supplying or selling of any medicine or scheduled substance, or supervision thereof
    • The application for the registration of a medicine in accordance with the Medicines Act and Pharmacy Act
    • The acts specially pertaining to the profession of a pharmacist as prescribed above;
    • The formulation of any medicine for the purposes of registration as a medicine;
    • The distribution of any medicine or scheduled substance;
    • The re-packaging of medicines;
    • The initiation and conducting of pharmaceutical research and development; and
    • The promotion of public health.
    • Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
    • Capture script details accurately and verify patient’s details on the system.
    • Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
    • Provide accurate instructions to the patients regarding the correct use of medicine supplied.
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
    • Advise and assist patients at the dispensary, self-medication counter and front-shop.
    • Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
    • Explain all medical aid costs to patients.
    • Follow through on promises made to customers.
    • Evaluation of disease conditions and referral to in-store health facilities when necessary.
    • Process all paperwork necessary for the accurate submission of claims to medical aids.
    • Correct errors on scripts rejected by medical aid.
    • Ensure authorization of chronic, HIV and AIDS and oncology medication.
    • Maintain customer profiles on the system.
    • Merge profiles locally and Vexall should be notified to merge profiles centrally.
    • Take note of any messages on the customer profile and take suitable action.
    • Assist the Dispensary Manager to ensure that all administration functions are carried out correctly and timeously.
    • Report on low - / out of stock levels and stock errors to the dispensary manager.
    • Facilitate Bi-annual stock takes.
    • Exercise stock, cash and asset control.
    • Assist the Dispensary Manager to ensure that all stock control processes and are adhered to and that all registers are kept up to date in accordance with legislation.
    • Housekeeping must be in accordance to Dis-Chem standards.
    • Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
    • Adhere to Health and Safety rules and regulations.
    • Adhere to Dis-Chem Uniform and personal appearance policy

     Competencies:

    Essential:

    • Strong command of the English language and a second language– Read, write and speak
    • Good communication skills, listening
    • Basic dosing and important drug interaction
    • Customer service/focus
    • Supervisor experience, and able to lead by example
    • Ability to train other staff members
    • Conflict management
    • Strong attention to detail
    • Sound numerical skills
    • Problem-solving
    • Team player
    • Trustworthy and honest
    • Time management
    • Able to deal with pressure
    • Computer literate – MS Office

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    Fixed Term Cashiers - The Atrium Overport - Durban

    Dis-Chem Pharmacies requires experienced Cashiers for their store in The Atrium Overport - Durban.The main purpose of this position is to support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.
     

    Minimum Requirements:
    Essential:

    • Grade 12 / Matric
    • A minimum of 6 months’ experience cashier/till operations experience
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language
    • Basic customer service
    • Willing and able to work retail hours


    Job Description:

    • Adhere to Dis-Chem’s customer service policies and procedures
    • Establish a professional relationship with customers
    • Report customer complaints and compliments to the Frontline Supervisor, or store management
    • Adhere to the customer turnover hourly rate
    • Be aware of current sales and promotions
    • Ensure colleagues and customers are not exposed to any risk
    • Carry out and manage Dis-Chem 5 star communication principles
    • Be responsible for cash flow
    • Ensure all line voids and price changes are approved and signed off by the supervisor
    • Exchange merchandise for customers and accept returned goods by customers when authorised to do so
    • Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
    • Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
    • Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
    • Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
    • Ensure all outgoing stock/items/scripts are scanned and paid for
    • Ensure that all money is strictly kept safely and securely inside the till
    • Handle daily takings confidentially, and only discuss with management
    • Be alert, recognise and report suspicious behaviour to management
    • Address queries regarding store merchandise
    • Adhere to Dis-Chem’s security policies and procedures

    Competencies:
    Essential:

    • In-depth knowledge of operating cash registers, and maintaining cash drawers
    • Knowledge of processing sales, refunds and payments
    • Strong command of English (written and oral)
    • Accuracy
    • Attention to detail
    • Presentable
    • Emotional intelligence
    • Social awareness
    • Accountability
    • Problem-solving
    • Analyse basic reports
    • Trustworthy and honest
    • Time management 

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    Dispensary Support - Ferngate

    Dis-Chem Pharmacies’ Ferngate store has an opportunity available for a Dispensary Support to join the team. The main purpose of this is to employ learners who are capable of doing and completing the learner basic pharmacist assistant course. This course will equip learners to understand the underlying principles of all of the major areas related to the pharmaceutical environment and dispensing and promotes the notion of quality on the job learning. Staff will be employed in a Fixed Term position as Dispensary Support until such time as they are registered with the SAPC as learner basic assistants. Only once qualified as a basic pharmacist assistant will permanent employment be offered.

    Minimum Requirements…

    Essential:

    • Grade 12 – Matric or a Senior Certificate with Pure Mathematics 50%, Life Science and or Physical Science and obtained at least an average of 50% 

    Job Specification…

    Dispensary Support staff must have completed a proficiency test approving them to apply for registration with Pharmacy Council (SAPC) as a learner basic assistant. 

    A pharmacist's assistant registered in the category pharmacist's assistant learner basic; may perform the following services or acts under the direct personal supervision of a pharmacist in a pharmacy:

    • The sale of Schedule 1 medicines or scheduled substances.
    • Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist.
    • Assist with the unpacking and merchandising of stock and cleaning of dispensary and OTC shelves approved by the responsible pharmacist.
    • Any other duties assigned to them by the Dispensary Manager.
    • Learn to accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
    • Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
    • Ensure that all medications, are checked for accuracy by a pharmacist and signed by a pharmacist.
    • Assist in the control of stock (manage cleanliness and packing organisation of shelves and medicine expiry dates) of Schedule 1 to Schedule 5 medicines or scheduled substances.
    • Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
    • Assist with call centre scripts and patient service telephone calls.
    • Provide information to individuals in order to promote health.
    • Assist with scheme authorization of chronic, HIV and AIDS and oncology medication.
    • Report on low - / out of stock levels and stock errors to the dispensary manager.
    • Receive dispensary stock in accordance with the SOP set out by the company.

    Competencies

    Essential:

    • English and 2nd language – Read, write and speak.
    • Time management, deadline driven, dealing with pressure, attention to detail.
    • Good communication skills, listening, customer service/focus, problem solving, team player, conflict management, leading by example, accountability, professional conduct, trustworthy and honest.
    • Computer, numerical skills.

    Advantageous:

    • Retail FMCG, Dis-Chem front shop experience and a good performance record.
    • Drug and family planning and complementary medicine.
    • 3rd
    • Unisolv, SAP and E-Scripting.

    go to method of application »

    Dispensary Manager - Mega City - Mafikeng

    Dis-Chem Pharmacies require the services of a Dispensary Manager for their Mafikeng store, Manage and supervise the dispensary, including self-medication and staff. Ensure the provision of pharmaceutical care by taking responsibility for the patients’ related needs, and being accountable for meeting these needs

    Requirements:

    Essential:

    • Grade 12 / Matric
    • BPharm / equivalent qualification
    • Registered with the South African Pharmacy Council (SAPC)
    • Registered tutor
    • Unisolv experience
    • Experience in supervising staff
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language and a second language
    • Willing and able to work retail hours

    Advantageous:

    • Previous management experience of at least 7 staff
    • Relevant retail/ FMCG experience
    • Third additional language
    • SAP experience
    • E-scripting experience

    Duties and Responsibilities:

    • Ensure dispensary and self-medication areas are adequately staffed, and that staff work within their scope of practice
    • Ensure Good Pharmacy Practice rules regulations are adhered to by staff
    • Ensure no expired/short-dated stock is held
    • Ensure expired stock is regularly disposed of and kept separate to usable stock
    • Ensure negative stock is investigated and managed daily
    • Prepare for stocktake in advance
    • Follow stock ordering process to reach maximum purchasing compliance
    • Maintain stock levels
    • Ensure Schedule 6 medication is locked away, and that the register is maintained and balanced quarterly
    • Ensure SAPC registration and annual registration fees are kept up to date
    • Accurately interpret scripts and act in a professional and responsible manner, and within the legal requirements in accordance with the SAPC
    • Capture script details accurately and verify patients’ details on the system
    • Ensure accurate picking/packing/labeling and checking of medication and be aware of common dosages as well as important drug interactions
    • Provide accurate instructions to patients regarding the correct use of medicine supplied
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
    • Explain all medical aid costs to patients
    • Process all paperwork for accurate submission of claims to medical aids
    • Ensure authorisation of chronic, HIV and AIDS, and oncology medication
    • Maintain customer profiles on the system
    • Merge profiles locally, and UCS should be notified to merge profiles centrally
    • Take note of any messages on the customer profile, and take suitable action
    • Ensure Dispensary Admin Assistant is trained and in control of the bulk of the dispensary admin

    Competencies:

    Essential:

    • English and second language – Read, write and speak
    • Good communication skills, listening
    • Basic dosing and important drug interaction
    • Customer service/focus
    • Supervisor experience, and able to lead by example
    • Ability to train other staff members
    • Conflict management
    • Strong attention to detail
    • Sound numerical skills
    • Problem-solving
    • Team player
    • Trustworthy and honest
    • Time management
    • Able to deal with pressure
    • Computer literate – MS Office

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in Unisolv, SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    go to method of application »

    Dispensary Manager - Emalahleni

    Dis-Chem Pharmacies require the services of a Dispensary Manager for their Emalahleni store, Manage and supervise the dispensary, including self-medication and staff. Ensure the provision of pharmaceutical care by taking responsibility for the patients’ related needs, and being accountable for meeting these needs

    Requirements:

    Essential:

    • Grade 12 / Matric
    • BPharm / equivalent qualification
    • Registered with the South African Pharmacy Council (SAPC)
    • Registered tutor
    • Unisolv experience
    • Experience in supervising staff
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language and a second language
    • Willing and able to work retail hours

    Advantageous:

    • Previous management experience of at least 7 staff
    • Relevant retail/ FMCG experience
    • Third additional language
    • SAP experience
    • E-scripting experience

    Duties and Responsibilities:

    • Ensure dispensary and self-medication areas are adequately staffed, and that staff work within their scope of practice
    • Ensure Good Pharmacy Practice rules regulations are adhered to by staff
    • Ensure no expired/short-dated stock is held
    • Ensure expired stock is regularly disposed of and kept separate to usable stock
    • Ensure negative stock is investigated and managed daily
    • Prepare for stocktake in advance
    • Follow stock ordering process to reach maximum purchasing compliance
    • Maintain stock levels
    • Ensure Schedule 6 medication is locked away, and that the register is maintained and balanced quarterly
    • Ensure SAPC registration and annual registration fees are kept up to date
    • Accurately interpret scripts and act in a professional and responsible manner, and within the legal requirements in accordance with the SAPC
    • Capture script details accurately and verify patients’ details on the system
    • Ensure accurate picking/packing/labeling and checking of medication and be aware of common dosages as well as important drug interactions
    • Provide accurate instructions to patients regarding the correct use of medicine supplied
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
    • Explain all medical aid costs to patients
    • Process all paperwork for accurate submission of claims to medical aids
    • Ensure authorisation of chronic, HIV and AIDS, and oncology medication
    • Maintain customer profiles on the system
    • Merge profiles locally, and UCS should be notified to merge profiles centrally
    • Take note of any messages on the customer profile, and take suitable action
    • Ensure Dispensary Admin Assistant is trained and in control of the bulk of the dispensary admin

    Competencies:

    Essential:

    • English and second language – Read, write and speak
    • Good communication skills, listening
    • Basic dosing and important drug interaction
    • Customer service/focus
    • Supervisor experience, and able to lead by example
    • Ability to train other staff members
    • Conflict management
    • Strong attention to detail
    • Sound numerical skills
    • Problem-solving
    • Team player
    • Trustworthy and honest
    • Time management
    • Able to deal with pressure
    • Computer literate – MS Office

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in Unisolv, SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    go to method of application »

    Clinic Practitioner - Sitari - Western Cape

    Dis-Chem is looking for a Qualified Clinic Sister to join their team in Sitari. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.

    Minimum Requirements:

    Essential:

    • Grade 12 – Matric
    • Tertiary qualification in General Nursing
    • Degree/Diploma in Midwifery
    • Registered with South African Nursing Council (SANC)
    • Nursing practitioner must obtain BHF registration
    • 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
    • Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

    Advantageous:

    • Minimum 5 years practicing as a Primary Health Care Sister
    • Patient Record System & CKS & Allegra

    Job Description:

    • Perform Clinic Sister duties according to industry regulations and industry best
    • Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
    • Ensure all clinic services are available at the
    • Keep accurate records of patient details, and ensure communication is followed up
    • Ensure that the Clinic is open and operational according to the hours stated in the operational
    • Process claims accurately and timeously according to industry
    • Ensure all stock and equipment in the clinic is in a working condition according to industry
    • Ensure stock is sufficient in the Clinic according to business
    • Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

    Competencies:
    Essential:

    • Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
    • Quarterly CPD training; in-service training with Dis-Chem
    • Strong command of English (written and oral)
    • Understand the financial implications of meeting or not meeting set monthly targets
    • Strong analytical skills relating to monthly clinic statistics and commission
    • Emotional intelligence; entrepreneurial flair; trustworthy and honest
    • Ability to manage team and self; be self-direct and self-motivated
    • Time management

    Advantageous: 

    • Bilingual
    • Knowledge and understanding of the business objectives
    • Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course

    go to method of application »

    Clinic Practitioner - Paarl - Western Cape

    Dis-Chem is looking for a Qualified Clinic Sister to join their team in Paarl. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.

    Minimum Requirements:

    Essential:

    • Grade 12 – Matric
    • Tertiary qualification in General Nursing
    • Degree/Diploma in Midwifery
    • Registered with South African Nursing Council (SANC)
    • Nursing practitioner must obtain BHF registration
    • 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
    • Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

    Advantageous:

    • Minimum 5 years practicing as a Primary Health Care Sister
    • Patient Record System & CKS & Allegra

    Job Description:

    • Perform Clinic Sister duties according to industry regulations and industry best
    • Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
    • Ensure all clinic services are available at the
    • Keep accurate records of patient details, and ensure communication is followed up
    • Ensure that the Clinic is open and operational according to the hours stated in the operational
    • Process claims accurately and timeously according to industry
    • Ensure all stock and equipment in the clinic is in a working condition according to industry
    • Ensure stock is sufficient in the Clinic according to business
    • Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

    Competencies:
    Essential:

    • Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
    • Quarterly CPD training; in-service training with Dis-Chem
    • Strong command of English (written and oral)
    • Understand the financial implications of meeting or not meeting set monthly targets
    • Strong analytical skills relating to monthly clinic statistics and commission
    • Emotional intelligence; entrepreneurial flair; trustworthy and honest
    • Ability to manage team and self; be self-direct and self-motivated
    • Time management

    Advantageous: 

    • Bilingual
    • Knowledge and understanding of the business objectives
    • Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course

    go to method of application »

    Clinic Practitioner - Merino Mall - Secunda

    Dis-Chem is looking for a Qualified Clinic Sister to join their team in Ermelo. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.

    Minimum Requirements:

    Essential:

    • Grade 12 – Matric
    • Tertiary qualification in General Nursing
    • Degree/Diploma in Midwifery
    • Registered with South African Nursing Council (SANC)
    • Nursing practitioner must obtain BHF registration
    • 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
    • Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

    Advantageous:

    • Minimum 5 years practicing as a Primary Health Care Sister
    • Patient Record System & CKS & Allegra


    Job Description:

    • Perform Clinic Sister duties according to industry regulations and industry best
    • Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
    • Ensure all clinic services are available at the
    • Keep accurate records of patient details, and ensure communication is followed up
    • Ensure that the Clinic is open and operational according to the hours stated in the operational
    • Process claims accurately and timeously according to industry
    • Ensure all stock and equipment in the clinic is in a working condition according to industry
    • Ensure stock is sufficient in the Clinic according to business
    • Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

    Competencies:
    Essential:

    • Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
    • Quarterly CPD training; in-service training with Dis-Chem
    • Strong command of English (written and oral)
    • Understand the financial implications of meeting or not meeting set monthly targets
    • Strong analytical skills relating to monthly clinic statistics and commission
    • Emotional intelligence; entrepreneurial flair; trustworthy and honest
    • Ability to manage team and self; be self-direct and self-motivated
    • Time management

    Advantageous: 

    • Bilingual
    • Knowledge and understanding of the business objectives
    • Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course

    go to method of application »

    Post Basic Qualified Pharmacist Assistant - Northgate - Fixed Term Contract - 4 Months

    Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Northgate store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.

    Minimum Requirements:

    • Grade 12 / Matric
    • Basic Pharmacist Assistance qualification
    • Registered with the South African Pharmacy Council (SAPC)
    • Working experience on Unisolv
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language and a second language
    • Willing and able to work retail hours 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    Duties and Responsibilities:

    • Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
    • Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with re-packaging of medicine
    • Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
    • Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
    • Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
    • Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
    • Capture script details accurately, and verify patients’ details on the system
    • Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
    • Give accurate instructions to patients regarding the correct use of medicine supplied
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
    • Ensure all medications are checked for accuracy by and signed by a pharmacist
    • Advise and assist patients at the dispensary, self-medication and front-shop
    • Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
    • Explain medical aid costs to patients
    • Provide information to individuals in order to promote health
    • Process all paperwork necessary for the accurate submission of claims to medical aids
    • Correct errors on scripts rejected by medical aid
    • Ensure authorisation of chronic, HIV and AIDS and oncology medication
    • Maintain customer profiles on the system
    • Merge profiles locally and UCS should be notified to merge profiles centrally
    • Take note of any message on the customer profile, and take suitable action
    • Report on low / out of stock levels, and stock errors to the dispensary manager
    • Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
    • Facilitate bi-annual stock takes
    • Exercise stock, cash and asset control

    Competencies:

    Essential:

    • English and 2nd language – Read, write and speak
    • Good communication skills, listening
    • Customer service/focus
    • Strong attention to detail
    • Sound numerical skills
    • Problem-solving
    • Team player
    • Trustworthy and honest
    • Time management
    • Able to deal with pressure
    • Computer literate – MS Office 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in Unisolv, SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    go to method of application »

    Post Basic Qualified Pharmacist Assistant - Jakaranda

    Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Jakarada store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.

    Minimum Requirements:
     

    • Grade 12 / Matric
    • Basic Pharmacist Assistance qualification
    • Registered with the South African Pharmacy Council (SAPC)
    • Working experience on Unisolv
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language and a second language
    • Willing and able to work retail hours 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in SAP and E-Scripting
    • Drug and family planning, and complementary medicine


    Duties and Responsibilities:

    • Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
    • Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with re-packaging of medicine
    • Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
    • Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
    • Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
    • Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
    • Capture script details accurately, and verify patients’ details on the system
    • Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
    • Give accurate instructions to patients regarding the correct use of medicine supplied
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
    • Ensure all medications are checked for accuracy by and signed by a pharmacist
    • Advise and assist patients at the dispensary, self-medication and front-shop
    • Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
    • Explain medical aid costs to patients
    • Provide information to individuals in order to promote health
    • Process all paperwork necessary for the accurate submission of claims to medical aids
    • Correct errors on scripts rejected by medical aid
    • Ensure authorisation of chronic, HIV and AIDS and oncology medication
    • Maintain customer profiles on the system
    • Merge profiles locally and UCS should be notified to merge profiles centrally
    • Take note of any message on the customer profile, and take suitable action
    • Report on low / out of stock levels, and stock errors to the dispensary manager
    • Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
    • Facilitate bi-annual stock takes
    • Exercise stock, cash and asset control

    Competencies:

    Essential:

    • English and 2nd language – Read, write and speak
    • Good communication skills, listening
    • Customer service/focus
    • Strong attention to detail
    • Sound numerical skills
    • Problem-solving
    • Team player
    • Trustworthy and honest
    • Time management
    • Able to deal with pressure
    • Computer literate – MS Office 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in Unisolv, SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    go to method of application »

    Dispensary Assistant Manager - Melville

    Dis-Chem Pharmacies’ in Melville has an opportunity available for a Dispensary Assistant Manager. You will be required to meet and manage the Dispensary KPIs - Key Performance Indicators -to ensure optimal performance of the dispensary. Supervise the dispensary including self-medication area and manage subordinated staff. Provide pharmaceutical care by taking responsibility for the patients related needs and be accountable for meeting these needs by delivering excellent customer service and stock management. 

    Minimum Requirements…

    Essential:

    • Grade 12 / Matric
    • Degree in B.Pharm – Registered with the Pharmacy Council
    • Minimum 2 – 5 years Pharmaceutical experience

    Advantageous:

    • Previous Dispensary Management and practical work experience
    • Unisolve and SAP experience
    • E Scripting 

    Job Specification…

    • Act in accordance with the rules and regulations of the South African Pharmacy Council.
    • Safeguard the schedule 6 medication by administering the process of safekeeping of the medication key and the register. Maintain and balance (something) every 3 months according to SAPC requirements.
    • Ensure all staff work within SAPC scope of practice.
    • Ensure that Good Pharmacy Rules and Regulations are followed by all staff.
    • Ensure that SAPC registration and annual registration fees must be up to date.
    • Ensure all staff work within the confines of the POPIA act to protect confidential information.
    • Act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Counsel.
    • Accurately capture and interpret script details and verify patient’s details on the system.
    • Be conscious and mindful of various fraudulent activities such as doctors’ scripts.
    • Ensure accurate picking / packing / labeling and checking of medication and be aware of common dosages as well as important drug interactions.
    • Provide accurate instructions to patients in relation to accurate usage of medicine supplied.
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
    • Manage all expired or short dated stock that is held within in the dispensary.
    • Ensure expired stock is regularly disposed of and kept separate to usable stock on an ongoing basis.
    • Ensure dormant stock process is followed up on.
    • Ensure negative stock are investigated and managed daily.
    • Manage the preparation of stock, ensuring that it is done in advance.
    • Ensure stock ordering process is followed to reach maximum purchasing compliance.
    • Manage the stock days and ensure that the hot list is checked and managed on regular basis.
    • Maintain stock levels acceptable to senior management.
    • Advice and assist patients at the dispensary, self-medication counter and front-shop when necessary.
    • Provide accurate and precise information to patients such as medical aid costs.
    • Identify patient requirements and always respond in a professional manner.
    • Process accurately all the paperwork necessary for correct administration of your department.
    • Ensure correct process is followed for all paperwork necessary for the accurate submission of claims to medical aids.
    • Ensure assistance is offered for authorization of chronic, HIV and AIDS and oncology medication.
    • Maintain customer profiles on the system.
    • Merge profiles locally and UCS should be notified to merge profiles centrally.
    • Take note of any messages on the customer profile and take suitable action.
    • Ensure dispensary and self-medication areas are always adequately staffed and staff rosters are in place.
    • Ensure staff works within their ethical boundaries as governed by the South African Pharmacy Council.
    • Ensure leave forms and other related HR and payroll documents are submitted to the relevant department before cut off dates.
    • Ensure that fridges and workstations are clear of clutter and personal belongings.
    • Facilitate the creation of accountable and dedicated service teams who understand and strive to meet the needs of all customers through effective inspirational leadership.
    • Take full responsibility for performance of all direct reports, motivating and managing them in relation to quality standards and agreed benchmarks (KPIs) and dispensary objectives, focusing on all aspects of sound people management.
    • Housekeeping must be in accordance to Dis-Chem standards.
    • Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
    • Adhere to Health and Safety rules and regulations.
    • Adhere to Dis-Chem Uniform and personal appearance policy.

    Competencies

    Essential:

    • Knowledge of all relevant legislation
    • Computer Skills – Microsoft Office: Word, Excel, PowerPoint and Outlook. SAP. Unisolv
    • Excellent customer service
    • Communication Skills
    • Self-Management Skills
    • Interpersonal skills
    • Analytical skills
    • Business Acumen
    • Leadership skills
    • Ability to work under pressure.
    • Essential: English – Read, write and speak fluently. Be able to communicate accurately, both verbal and written with category management and stores.
    • Advantage: 2nd Additional language 

    go to method of application »

    Cosmetic Consultant - Cape Gate - Brackenfell

    Dis-Chem Pharmacies' requires the committed services of a customer-oriented Cosmetics Consultant for their Cape Gate - Brackenfell Store. You will be tasked with the effective promoting and selling of Dis-Chem cosmetic and beauty products, through excellent and consistent customer service.

    Minimum Requirements:
    Essential:

    • Grade 12 / Matric
    • Retail experience as a sales consultant
    • Computer literate
    • Willing and able to work retail hours 

    Advantageous:

    • Cosmetic, fragrance and/or beauty experience

    Job Description:

    • Escalate serious and unresolved customer complaint to the manager
    • Provide a high level of customer care and service
    • Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
    • Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
    • Ensure merchandising and displays are set up attractively
    • Maximise store income by achieving department, brand and vendor sales
    • Keep up to date regarding products, brands and the retail industry
    • Be responsible for all cosmetics, fragrances and beauty house promotions
    • Manage Salon appointments
    • Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

    Competencies:
    Essential:

    • Strong command of English (written and oral)
    • Be a team player
    • Provide excellent customer service
    • Understand stock reports and sales (target and commission calculations)
    • Work according to a task schedule

     Advantageous:

    • Promotions, personal selling, sales targets, customer liaison and product knowledge
    • Previous sales and promotional training
    • Manage expired, damaged stock, and ensure stock rotation
    • Bilingual
    • Stock management

    go to method of application »

    Casual Merchandisers - Cavendish Square - Claremont

    Dis-Chem Pharmacies requires Casual Merchandisers for their Cavendish Square - Claremont Store.You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained.Your responsibilities will also lie in providing excellent customer service.

    Minimum Requirements:
    Essential:

    • Grade 12 / Matric
    • Up to 6 months’ retail experience
    • Computer literate – MS Office
    • Willing and able to work retail hours

    Advantageous:

    • At least 1 year retail experience

    Job Description:

    • Restock merchandise as needed to ensure maximum sales
    • Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
    • Ensure stock on shelves has not reached sell-by date
    • Ensure the full range of products is on the shelves at all times
    • Facilitate rotation of stock on a regular, FIFO basis
    • Report low stock levels, out-of-stock items, damaged stock and expired stock to management
    • Assist with counting of stock files and general stocktaking
    • Adhere to Dis-Chem’s operating standards, store layout and planograms
    • Ensure boxes are flattened after unpacking stock, and taken to the designated area
    • Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
    • Report all price discrepancies to management
    • Keep abreast of current and new products
    • Ensure merchandising displays are built, faced up, stocked and maintained
    • Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
    • Assist with loading and off-loading of stock
    • Ensure items without barcodes are clearly marked
    • Assist with back shopping
    • Assist in training of new staff
    • Provide friendly, helpful and courteous assistance and advice to all customers
    • Ensure all out of stock queries from customers are followed up with the customer service out of stock list
    • Ensure all customer stock queries are dealt with and resolved
    • Ensure the correct uniform and badge are worn at all times
    • Minimise any losses by handling all merchandise carefully
    • Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

    Competencies:
    Essential:

    • Strong command of the English language
    • Presentable
    • Effective engagement with customers, management and staff
    • Trustworthy and honest
    • Time management

    Advantageous:

    • Bilingual
    • Knowledge of merchandising standards and the FMCG industry
    • Product and category knowledge
    • Ability to analyse ZMORE reports for ordering and stock taking
    • Report bad/suspicious behaviour relating to both staff and customers

    go to method of application »

    Casual Cashiers - Cavendish Square - Claremont

    Dis-Chem Pharmacies requires experienced Casual Cashiers for their Cavendish Square - Claremont Store.The purpose of this position is to support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.

    Minimum Requirements:
    Essential:

    • Grade 12 / Matric
    • A minimum of 6 months’ experience cashier/till operations experience
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language
    • Basic customer service
    • Willing and able to work retail hours

    Job Description:

    • Adhere to Dis-Chem’s customer service policies and procedures
    • Establish a professional relationship with customers
    • Report customer complaints and compliments to the Frontline Supervisor, or store management
    • Adhere to the customer turnover hourly rate
    • Be aware of current sales and promotions
    • Ensure colleagues and customers are not exposed to any risk
    • Carry out and manage Dis-Chem 5 star communication principles
    • Be responsible for cash flow
    • Ensure all line voids and price changes are approved and signed off by the supervisor
    • Exchange merchandise for customers and accept returned goods by customers when authorised to do so
    • Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
    • Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
    • Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
    • Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
    • Ensure all outgoing stock/items/scripts are scanned and paid for
    • Ensure that all money is strictly kept safely and securely inside the till
    • Handle daily takings confidentially, and only discuss with management
    • Be alert, recognise and report suspicious behaviour to management
    • Address queries regarding store merchandise
    • Adhere to Dis-Chem’s security policies and procedures

    Competencies:
    Essential:

    • In-depth knowledge of operating cash registers, and maintaining cash drawers
    • Knowledge of processing sales, refunds and payments
    • Strong command of English (written and oral)
    • Accuracy
    • Attention to detail
    • Presentable
    • Emotional intelligence
    • Social awareness
    • Accountability
    • Problem-solving
    • Analyse basic reports
    • Trustworthy and honest
    • Time management 

    Advantageous:

    • Third additional language

    go to method of application »

    Receiving Manager - Berea Pharmacy - East London

    Dis-Chem Pharmacies requires a Receiving Manager for their Berea Pharmacy - East London store. You will be responsible for managing the accurate receiving of incoming goods delivered to the branch, and facilitating the efficient flow of goods to the trading store.

    Minimum Requirements:
    Essential:

    • Grade 12 / Matric
    • Minimum of 3 years’ relevant retail receiving experience
    • Computer literate – MS Office
    • Willing and able to work retail hours 

    Advantageous:

    • 2 years of supervising/managing a staff complement of at least 6
    • Working knowledge of SAP

    Job Description:

    Ensure the receiving department adhere to:

    • Accurate verifying, scanning and capturing of physical goods receipts for the store in accordance with company policy and SOPs
    • Receiving of all warehouse goods and invoices
    • Prevention and return of all unordered or damaged goods delivered to the store, and accurately complete credit notes for non-acceptance

    Verify and check deliveries and invoices for total consistency:

    • Goods delivered are in fact the goods invoiced and captured in terms of quantities, variant and condition
    • Ensure deliveries are for the store and that the delivery note and invoice details agree
    • Despatch all returns that are to be uplifted by a supplier on presentation of a pick-up slip in accordance with company policy and SOPs
    • Prepare and log warehouse claims on the warehouse claims system
    • Ensure the flow of stock receipts through receiving is maintained, that deliveries arriving are receipted the same day and sent to the floor
    • Process all returns to suppliers in compliance with company SOPs
    • Ensure the SL02 returns to vendor inventory list and ME2L open return orders agree to each other and the physical good to be returned on hand
    • Follow up with supplier representatives as to the upliftment of supplier returns in order to minimise their balance
    • Oversee and manage return policy: credit note, supplier returns, warehouse credit, and monthly vendor return list

    Ensure the receiving department:

    • Accurately creates and captures purchase orders for the store, irrespective of source on SAP
    • Capture all goods on warehouse invoices
    • Accurately verify and check invoices
    • Capture (MIRA) all invoices that have been goods received in compliance with operating policies
    • Ensure effective document flow, including capturing and filing
    • Prepare invoice packs for submission to head office in the prescribed manner
    • Execute the warehouse credits process in compliance with the company operating procedure
    • Ensure all physical controls over the goods receiving area are in place and operational
    • Support the Assistant and Store Manager in ensuring the storerooms are in an orderly state
    • Ensure no unauthorised access is granted to the store via the good receiving area
    • Manage and control high-risk stock
    • Mentor and train Receiving/Capturing Clerks and Store Men to ensure their performance meets company standards and continually improves
    • Ensure correct staff scheduling
    • Conduct performance management, staff development and training plans 

    Competencies:
    Essential:

    • Knowledge of receiving operating procedures, administration
    • Strong command of the English language
    • Basic financial skills - GP, mark-up, VAT, etc.
    • Effective interaction with suppliers, management, reps and staff
    • Strong analytical skills
    • Time management
    • Deadline driven

    Advantageous:

    • Operating of the stock rotating system
    • Basic accounting knowledge
    • Portrayal of leadership
    • Bilingual

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    Post Basic Qualified Pharmacist Assistant - Constantia Park

    Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Constantia Park store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.

    Minimum Requirements:

    • Grade 12 / Matric
    • Basic Pharmacist Assistance qualification
    • Registered with the South African Pharmacy Council (SAPC)
    • Working experience on Unisolv
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language and a second language
    • Willing and able to work retail hours 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    Duties and Responsibilities:

    • Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
    • Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with re-packaging of medicine
    • Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
    • Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
    • Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
    • Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
    • Capture script details accurately, and verify patients’ details on the system
    • Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
    • Give accurate instructions to patients regarding the correct use of medicine supplied
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
    • Ensure all medications are checked for accuracy by and signed by a pharmacist
    • Advise and assist patients at the dispensary, self-medication and front-shop
    • Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
    • Explain medical aid costs to patients
    • Provide information to individuals in order to promote health
    • Process all paperwork necessary for the accurate submission of claims to medical aids
    • Correct errors on scripts rejected by medical aid
    • Ensure authorisation of chronic, HIV and AIDS and oncology medication
    • Maintain customer profiles on the system
    • Merge profiles locally and UCS should be notified to merge profiles centrally
    • Take note of any message on the customer profile, and take suitable action
    • Report on low / out of stock levels, and stock errors to the dispensary manager
    • Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
    • Facilitate bi-annual stock takes
    • Exercise stock, cash and asset control

    Competencies:

    Essential:

    • English and 2nd language – Read, write and speak
    • Good communication skills, listening
    • Customer service/focus
    • Strong attention to detail
    • Sound numerical skills
    • Problem-solving
    • Team player
    • Trustworthy and honest
    • Time management
    • Able to deal with pressure
    • Computer literate – MS Office 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in Unisolv, SAP and E-Scripting
    • Drug and family planning, and complementary medicine

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    Clinic Practitioner - Randridge

    Dis-Chem is looking for a Qualified Clinic Sister to join their team in Randridge. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.

    Minimum Requirements:

    Essential:

    • Grade 12 – Matric
    • Tertiary qualification in General Nursing
    • Degree/Diploma in Midwifery
    • Registered with South African Nursing Council (SANC)
    • Nursing practitioner must obtain BHF registration
    • 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
    • Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

    Advantageous:

    • Minimum 5 years practicing as a Primary Health Care Sister
    • Patient Record System & CKS & Allegra

    Job Description:

    • Perform Clinic Sister duties according to industry regulations and industry best
    • Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
    • Ensure all clinic services are available at the
    • Keep accurate records of patient details, and ensure communication is followed up
    • Ensure that the Clinic is open and operational according to the hours stated in the operational
    • Process claims accurately and timeously according to industry
    • Ensure all stock and equipment in the clinic is in a working condition according to industry
    • Ensure stock is sufficient in the Clinic according to business
    • Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

    Competencies:
    Essential:

    • Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
    • Quarterly CPD training; in-service training with Dis-Chem
    • Strong command of English (written and oral)
    • Understand the financial implications of meeting or not meeting set monthly targets
    • Strong analytical skills relating to monthly clinic statistics and commission
    • Emotional intelligence; entrepreneurial flair; trustworthy and honest
    • Ability to manage team and self; be self-direct and self-motivated
    • Time management

    Advantageous: 

    • Bilingual
    • Knowledge and understanding of the business objectives
    • Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course

    Method of Application

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