Job Vacancies at takealot.com

Your responsibilities will include:

• Determine what data needs to be gathered to inform decision making around product requirements
• Conduct on-the-ground analysis of processes to make informed decisions
• Gather and use quantitative and qualitative data to help formulate product requirements
• Extract key insights from data for post-launch impact analysis
• Suggest ideas to solve customer challenges and validate them in close collaboration with UX
• Clearly communicate requirements to UX/UI design resources
• Work with design resources to finalize the customer experience for a particular feature
• Take end-to-end ownership of product development including documentation, implementation, testing, launch, and success metric monitoring
• Facilitate backlog grooming and planning ceremonies
• Clarify project requirements and create acceptance criteria with QA
• Perform pre-launch user acceptance testing (UAT)
• Collaborate with technical teams to document high-level non-functional requirements
• Apply understanding of system architecture to help shape functional requirements
• Ensure relevant stakeholders for a project are correctly identified and consulted
• Have a deep understanding of core stakeholder pain-points / objectives related to a project
• Manage relationships with stakeholders, related to a specific project(s), including obtaining senior stakeholder buy-in for requirements and relevant project status communications
• Take initiative to identify critical problems and drive solutions
• Understand the product vision and strategy
• Contribute to the roadmap to execute the product strategy

Attributes required:

• Passion for understanding unique, ambiguous, complex problems and driving high quality, innovative, clean solutions
• Solutions-oriented, can-do attitude and high energy
• Strong analytical and critical thinking, using data to inform decisions
• Strong project management and communication skills
• Ability to present ideas succinctly, in writing and verbally
• Ability to handle multiple competing priorities in a fast-paced environment
• Ability to verbalize, visualize and communicate outcomes or technical concepts in a clear, concise manner to various stakeholder groups
• Good technical understanding of software development processes
• Good business analysis skills - analytical and able to use data to make decisions
• Highly structured thinker with strong attention to detail
• Excellent verbal and written communication skills with the ability to present complex information in a clear and concise manner to a variety of audiences, including technical and non-technical individuals

Qualifications and experience:

• Bachelor's Degree or Advanced Diploma in a related field with at least 3 years of business analysis experience or exposure (through projects or responsibilities) OR 1 year of product management experience or exposure (through projects or responsibilities)
• If the degree/diploma qualification requirement isn't met, at least 6 years of business analysis experience or exposure (through projects or responsibilities) OR 4 years of product management experience or exposure (through projects or responsibilities)
• Experience working with data analytics tools (e.g. Excel, SQL, BigQuery, DBeaver)
• Experience working with wireframing tools is preferable
• Experience in working with Android applications
• Design Thinking experience will be highly advantageous

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Your mission, should you choose to accept it:

• Provide technical support services relating to Linux, Microsoft XenServer, VMware & Server Hardware Platforms & Applications to customers and 3rd party vendors as required
• Perform installations, configuration & maintenance of Linux, Microsoft, XenServer, VMware & Server Hardware Platforms
• Perform installations, configuration & maintenance of division owned platforms as well as supporting application function & services on Microsoft & Linux platforms
• Ensure that platform best practice and security standards are adhered to as guided by industry or management
• Ensure that Microsoft, Linux, XenServer, VMware & Server Hardware platforms are adequately patched according to patching cadence schedule
• Ensure that all platforms and services managed by Group IT Systems are onboarded onto monitoring platforms and adequately monitored
• Ensure that all production systems are adequately backed up with quarterly sample testing performed
• Document and keep current Standard Operating Procedures & Instructions for Group IT systems, solutions and processes
• Research & recommend innovative approaches for administrative tasks (e.g. simplification, automation etc.) for consideration
• Execute upon request, tasks, initiatives and projects as requested by management as informed by business requirement or strategic drivers and in accordance to timelines
• Provide after-hours standby support to the business on a rotational basis

The skills we need:

• Solutions-oriented, can-do attitude and high energy
• Demonstrates a passion for optimal systems and simple procedures.
• Strong analytical and critical thinking, using data to make informed decisions
• Ability to disaggregate and structure solutions to ambiguous problems
• Ability to interview and interact professionally with internal and external people
• Capability to present ideas succinctly, in writing and verbally
• Versatile and with the appetite to learn by doing

Qualifications & Experience:

• Diploma or Advanced Certificate with a technical major (i.e. Engineering or Computer Science) and a minimum of 3 years in Systems Administration experience.
• In the event that a candidate does not have a Diploma or an Advanced Certificate with a technical major (i.e. Engineering or Computer Science), an equivalent experience requirement must be met, which equates to a minimum of 4 years of Systems Administration experience.
• Industry Certifications (LPI, RHCSA etc.) advantageous
• Minimum 3 years experience building, configuring & supporting Linux Operating Systems based on Debian or Redhat distributions
• Minimum 3 years experience building, configuring & supporting Hypervisor technologies such as VMware and or XenServer XCP
• Minimum 2 years experience building, configuring & supporting Windows Server Operating Systems
• Minimum 2 years experience building, configuring & supporting Server Hardware Platforms (Dell or HP or Other)
• Minimum 2 years experience building, configuring & supporting Cloud Platforms (GCP or AWS or Azure) is advantageous
• Minimum 2 years experience working with infrastructure automation tools such as Ansible, Chef, Terraform or CloudFormation is advantageous
• Minimum 2 years experience working with a scripting or programming language such as Bash or Python is advantageous
• Working understanding of technology and concepts of Clustering, Load-Balancing, Disaster Recovery & Business Continuity
• Working understanding of technology and concepts of SAN or vSAN
• Working understanding of Open Source Applications such as Apache, NGINX, MySQL or MariaDB or PGSQL
• Working understanding of Monitoring platforms such as CheckMK or Zabbix or Nagios
• Working understanding of Backup solutions such as Veeam or NetBackup or Dataprotector
• Working understanding of Centre for Internet Security Standards and it’s application