Jobs Available at Premier FMCG (Pty) Ltd

Job Description

• To administer the dispatch process which entails receiving, capturing of stock, printing of documentation, invoicing, and various other admin tasks.
• Receiving and capturing stock from bakeries to despatch.
• Data Capture all despatch administration.
• Invoices to be processed and captured.
• Assist with customer complaints.
• Checking of physical stock against system stock and verifying of figures.
• Supervision of staff.
• Checking and verifying physical stock against picking slips on trucks.
• Ensure that INVOCOMs/Departmental meetings are taking place.
• Ensure correct loading off the trucks on-time.
• Download further informationATI Motivation Dispatch Sup - QTN 672.pdf (362.67 kb) - 5/6/2024 11:30:39 AM

Qualification Requirements

• Grade 12 (matric) certificate or equivalent.
• Computer literate

Experience Requirements

• 2 – 3yrs experience in a similar position in an FMCG environment.

Key Outputs

• Organizational Understanding
• Business procedures, rules, and processes
• In-house systems (DRM, GP2018)
• Accuracy/ attention to detail
• Communication – written and verbal.
• Numerical ability
• Innovation/Continuous Improvements
• Teamwork
• Accountability
• Sense of urgency/results orientation
• Respect
• 6-day position
• Required to work Saturdays, Sundays and Public Holidays as the business requires.
• Required to work shifts.
• May have to deal with customer complaints.
• Ability to work in a team environment to achieve daily deadlines.

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Job Objectives

To drive Premier bread sales growth and boost revenue by:

• Proactively implementing sales strategies, streamline distribution channels, and control costs contributing to Premiers financial growth and sustainability.
• To drive a low-cost Distribution model by implementing SOPs and key operational control measures via the sales supervisory team and the relevant Bakery HOD’s involved with the processes relating to:
• Daily Driver short controls, Crates management, Daily Routes Management KPIs and Customer Returns
• To ensure customer satisfaction and loyalty by:
• Encouraging a customer service focus through coaching, training and support to the sales team, assist with the timely resolution of customer issues on adhoc basis, Scrutinize and approve promotional plans in line with budget, Foster conducive working relationships with existing and new customers and building and maintaining good working relationships with all third-party distributors.
• To ensure fact-based decision making based on real time date by:
• Gathering and analysing market data and competitor activities to provide insights to inform sales tactics and plans, ensuring adherence to all relevant industry regulations and company policies, in terms of recordkeeping and reports and ensuring accurate and in full data and integrity of reports submitted.
• To ensure a safe working environment and compliance to the OHS Act and Premier Health and Safety policies and procedures through implementation of:
• operational guidelines/ SOP’s that addresses HSE requirements.
• To ensure adherence to budget by:
• Providing inputs to the new financial year’s bakery sales budget, ensuring cost control of all sales operational and resourcing costs in line with agreed budgets and looking for continuous improvement and cost savings initiatives to maximise profitability.
• To earn the right to operate in your community by ensuring:
• Good governance in terms of all product donations for CSI in collaboration with the BA and Site accountant and identifying and drive the implementation of CSI initiatives with the relevant stakeholders.

Qualification Requirements

• Business related diploma
• A bachelor’s degree in business, Marketing, Sales, or a related field.

Experience Requirements

• 3-5 Years Sales Supervisors from FMCG industry (Essential)
• 2-3 Years Sales Logistics/Distribution Experience (Essential)
• 2-3 Years Sales Manager (having both General Trade and Formal trade experience)

Key Outputs

Technical Job Related Knowledge

• Customer Service and Relationship Management
• Market field and or Customer research
• Financial Analysis
• Sales operations and Distribution requirements
• Budget Management and cost control techniques
• Team Performance Management
• Sales operations compliance requirements (OHS, Food Safety, Competition Commission, POPI, AARTO)
• Basic Product Knowledge

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Key Responsibilities

• Ensure legal compliance and support OTIF deliveries by ensuring appropriate number of clean and roadworthy trucks per route according to the hygiene (FSSC 22000), AARTO SOP’s and RACI matrix requirements for the same.
• To ensure cost effective bakery deliveries through detailed fleet related expense tracking and monitoring, ensuring timely action of gaps identified in order to minimise cents per kilometer.
• To ensure roadworthy vehicles through the management of preventative maintenance and ensuring annual “certificate of fitness” per truck on time and in full prior to expiry dates for the same in collaboration with corporate bakery distribution team.
• To ensure a high performing transport team through the recruitment, training, coaching and supervision of the team responsible to clean and maintain trucks in line with Premier Way.
• To prevent theft, protect our fleet assets and support cost effective deliveries through ensuring fitment of trucks with vehicle monitoring systems by the preferred suppliers.
• Minimise brand related risk caused by accidents and incidents through: o leading investigations of accidents
• escalating reported incidents to the relevant driver supervisor for investigating
• following up on corrective actions implemented
• capturing feedback on reported incidents to close the call as needed
• closing procedural / process gaps to the relevant managers as needed o liaising with driver training on new training needs identified.

Qualification Requirements

• Matric/ Grade 12
• Qualified Diesel Mechanic

Experience Requirements

• Fleet management and fleet planning and resourcing
• Experience in an FMCG environment advantageous
• Fleet cost analysis experience
• Supervisory experience and Supplier Management experience

Key Outputs

Skills and Attributes Required

• Fleet Maintenance Requirements
• Fleet Cost Control processes and principles
• Supplier Management requirements
• Health and Safety as well as Food Safety knowledge
• Vehicle tracking requirements
• Accident investigation processes and requirements

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Qualification Requirements

• Education: Matric, A bachelor’s degree in business, Marketing, or a related field or relevant professional certification will be advantageous.

Experience Requirements

• Experience: A minimum of 5 years of progressive experience in FMCG sales, with a proven track record of consistently achieving or exceeding sales targets. Experience in Sales Team Management and driving performance is essential.
• Industry Knowledge: In-depth knowledge of the FMCG industry, market dynamics, and consumer trends within the region.

Key Outputs

• Leadership Skills: Strong leadership, team-building, and motivational skills to lead and develop a high-performing sales team.
• Analytical Skills: Excellent analytical skills with the ability to interpret data, identify trends, and make informed decisions.
• Communication: Exceptional verbal and written communication skills.
• Technology Proficiency: Proficiency in MS Office and CRM software.
• Sales Strategy Development: Work together with senior leadership to develop and execute a dynamic sales strategy tailored to the region's market dynamics.
• Team Leadership: Lead, inspire, and mentor a high-performing sales and merchandising team to achieve and exceed sales targets.
• Market Analysis: Stay ahead of market trends, conduct competitor analysis, and adapt strategies accordingly to maintain a competitive edge.
• Customer Relationships: Foster and strengthen relationships with key clients, distributors, and retail partners to drive customer loyalty and growth.
• Expense Management: Proactively manage expenses, identify cost-saving opportunities, and provide transparent financial reports to support informed decision-making.
• Performance Metrics: Implement sales performance metrics, regularly monitor and report on sales performance, and make data-driven improvements.
• Cross-Functional Collaboration: Collaborate with other departments, such as marketing and logistics, to ensure seamless operations and successful product launches.