Jobs at Empact Group

The Main Purpose of the job

• The Successful applicant will be responsible for all food service - related activities which include managing of daily operations of the kitchen area, implementation of the production process, managing food/labour costs and an overall understanding of HACCP.

Education and Experience required:

• Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
• Minimum 3 Years of experience of progressive/kitchen management is compulsory.
• Experience working within budget guidelines to deliver results is compulsory.
• High Volume, complex foodservice operations experience is highly desirable.

Knowledge, Skills and Competencies:

• Knowledge of the catering environment ranging from fine dining to restaurant dining.
• Knowledge of South African and industry-specific laws.
• Customer Service Skills.
• Management Skills.
• Communication Skills.
• Exceptional Functions Skills.
• Ability to balance the budget and save on soft costs.
• Computer literate.
• Strong food skills
• Ability to come up with innovated Menu’s

 Key areas of responsibility:

• Managing daily operations of the assigned unit.
• Implementation of the production process.
• Managing food/labour costs
• Overall understanding of HACCP.

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The main purpose of the job

• The incumbent will be responsible for a profitable and professional cleaning, hygiene, and pest service to ensure client satisfaction and retention of business whilst upholding the Company’s policies and procedures.

Education and Experience required:

• Matric / Grade 12
• At least 5 years’ experience in a service industry
• At least 5 years management experience
• A good understanding of budgeting and profit & loss accounts
• Exposure to industrial relations on a shop floor level
• A good working knowledge of HSE
• Experience in the cleaning, hygiene industry will be advantageous

Knowledge, Skills, and Competencies:

• Excellent interpersonal and leadership skills
• Sound administration skills
• Ability to adapt to a changing environment and priorities effectively
• Ability to work flexible hours when required
• Valid driver’s license
• Own car essential
• Excellent customer services skills
• Excellent communication skills
• Presentation skills
• Financial Acumen
• Report writing
• Leadership Skills
• People Management Skills
• Consequence management
• Results orientation
• Driven, self-motivated
• Problem solving skills
• Negotiation Skills

Key areas of responsibility:

• Authorize monthly wages and approval of all input documents, new engagements, terminations and pay
• rate changes
• Manage Unit/Area Managers to ensure operational issues relevant to the business are resolved
• Manage profit centres to ensure profitability, sustainability, and secure future business
• Ensure contractual obligations are met and manage contracts within Service Level Agreements
• Manage and support diverse teams to ensure realisation of strategic goals
• Facilitate training and development of Area Managers in order to improve service offerings and maintain
• relevance
• Ensure labour force planning is adequately done and managed in relation to budget
• Ensure costs and expenditure, within region, are tightly managed and accounted for
• Ensure fixed and other assets are managed and regularly audited
• Manage and exceed client expectations in line with statutory Health, Safety and Environmental policies
• Accurately manage all the financials of the business
• Attend all relevant meetings with clients and management teams and minute meetings to circulate
• Conduct regular risk assessments of the various sites/facility
• Regularly meet with the client to ensure success of cleaning, hygiene and pest contract
• Keep clients up to date in relation to progress made or areas of concerns
• Continuously build the relationship with the client
• Must have the ability to engage with union officials at the highest level