Jobs at Capitec Bank

Purpose Statement

• To provide a support service to the Capitec Bank branch environment by ensuring technical queries are responded to and resolved within the contracted service level agreement.

Experience

• 1-2 yearsTelephonic technical support experience, preferably in a Service Centre environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational in Grade 12 National Certificate

Qualifications (Ideal Or Preferred)

• A relevant tertiary qualification in Information Technology - Technical Support or Similar

Knowledge
Minimum

• MS Office suite (Basic)
• Cooperation and relationship building with peopl

Ideal

• Basic IT Hardware and Software Support
• Client Service principles

Skills

• Communications Skills
• Analytical Skills
• Attention to Detail
• Interpersonal & Relationship management Skills

Competencies

• Achieving Personal Work Goals and Objectives
• Delivering Results and Meeting Customer Expectations
• Working with People
• Deciding and Initiating Action
• Adhering to Principles and Values
• Adapting and Responding to Change
• Analysing
• Presenting and Communicating Information
• Following Instructions and Procedures
• Relating and Networking
• Coping with Pressures and Setbacks

Additional Information

• Willingness to work or be available overtime and / or weekends if required
• Clear criminal and credit record
• Ability and willingness to work in an open plan environment
• Must have access to transport (personal/public)
• Contactable via own mobile phone

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Purpose Statement

• To collaborate with the Business Analysts to define test scenarios
• To prepare, participate in, and oversee the execution of test cases within a feature team
• To participate in the validation of functional and non-functional test requirements
• To participate in the preparation of test data in terms of input and expected outcome data
• To participate in the preparation of required test environments

Minimum Experience
Experience

• 5-7 proven formal experience in QA testing, preferably within a continuous delivery development environment
• SQL Query Language Experience

Qualifications (Minimum)

• National Certificate in Grade 12 National Certificate

Qualifications (Ideal Or Preferred)

• A relevant tertiary qualification
• Certification in Software Testing

Knowledge
Minimum Knowledge Required

• Understanding the full Systems Development Project Lifecycle (SDLC)
• Best practice in software and hardware testing

Ideal Knowledge Required

• Application of test tools
• UML
• Test Automation
• Financial/Banking Systems

Skills

• Analytical Skills
• Attention to Detail
• Communications Skills
• Decision making skills
• Influencing Skills
• Problem solving skills

Competencies

• Adapting and Responding to Change
• Analysing
• Coping with Pressures and Setbacks
• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures
• Planning and Organising
• Working with People
• Writing and Reporting

Additional Information

• Clear criminal and credit record
• A valid driver's license and own vehicle is preferred
• Willing to work additional hours on occasion upon request

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Purpose Statement

• To create, build and run technology implementation / solution for the required what-if models for various business areas.
• Use data sourced from the Operational Data Sources and use this data to drive what-if analysis for different scenarios. Build the core models, run them, and work toward a generic approach to modes.
• To work towards establishing a low complexity, and low maintenance modelling management framework. Validate / test the approach with the team and educate newcomers to re-use the framework.
• Create the creation technical framework & specifications from business requirements and maintain a working knowledge of the larger environment which could influence models, including Finance environment, SAP and other relevant Back-End Systems and data sources.
• Ensure a balance between adherence to industry and company standards and the cost efficiency of a solution. Help create a culture of adherence and education around these standards in the team/s.

Experience

• Experience on the job is necessary to enable the incumbent to use limited initiative and make satisfactory decisions about unforeseen circumstances.
• Experience on the job is also necessary to understand the complexity of the environment.

Qualifications (Minimum)

• Bachelor's Degree in Information Technology - Systems Engineering or Information Management

Qualifications (Ideal Or Preferred)

• Honours Degree in Data Analysis or Information Technology - Computer Science

Knowledge
Minimum
Must have detailed knowledge of:

• Data
• Data modelling, XML, 3NF, Dimensional modelling
• Financial systems
• Banking regulation and related procedures and obligations
• UML or equivalent modelling language
• Technical Test Plan Design, test driven development & Devops
• IT systems development processes
• Application development
• Standards and governance

Ideal

Detailed knowledge of:

• Banking systems environment
• Banking business model
• Agile development life cycle
• Best practices for Quality Assurance (QA)

Skills

• Analytical Skills
• Communications Skills
• Presentation Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• SQL Skills

Competencies

• Writing and Reporting
• Presenting and Communicating Information
• Applying Expertise and Technology
• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures
• Learning and Researching
• Analysing

Additional Information

• Clear criminal and credit record
• A valid driver's license and own vehicle is preferred
• Ability and willingness to work in an open plan environment
• Willingness to work or be available overtime and / or weekends if required