Job Vacancies at MiWay Insurance Limited

What will you do?

• Under general supervision, researches, collates, records and examines coverage information to make moderately complex short term claim settlement determinations. Within company guidelines, approves or denies payment.

What will make you successful in this role?

Qualification and Experience

• Grade 12 with 1 to 2 years related experience.

Knowledge and Skills

• Claims administration
• Claims settlements
• Payment approval and rejections
• Operate within claims guidelines and compliance

Personal Attributes

• Self-development - Contributing independently
• Decision quality - Contributing independently
• Plans and aligns - Contributing independently
• Manages conflict - Contributing independently

Core Competencies

• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently
• Collaborates - Contributing independently
• Being resilient - Contributing independently

go to method of application »

Minimum Qualifications Required

• Grade 12/Standard 10/ NQF 4
• Must have RE

Minimum Experience

• 2 years in a relationship management role within a Sales environment. 
• Minimum 2 years short term insurance Personal Lines experience
• Minimum 2 years short term insurance Commercial experience

Deliverables include but will not be limited to

• Develop and nurture relationships with insurance brokers, serving as the primary point of contact for the needs and enquiries.
• Conduct regular visits to broker offices to provide product training, updates, and assist with any queries or concerns they have.
• Actively identify opportunities to grow our broker network, expand our market presence, and increase business volumes.  
• Collaborate with internal teams to create and implement effective marketing strategies, campaigns, and sales initiatives to support brokers in achieving their targets. 
• Stay up to date with industry trends, competitor activities, and regulatory changes, and provide relevant insights and recommendations to brokers. 
• Analyse broker performance data, identify areas for improvement, and work closely with brokers to develop action plans to enhance their performance.  

Competencies Required

• Industry Knowledge: In-depth understanding of short-term insurance products, market dynamics, and regulatory frameworks. 
• Relationship Building: Ability to establish and maintain strong relationships with insurance brokers. Excellent interpersonal and communication skills are necessary to build rapport, negotiate effectively, and address brokers’ needs and concerns
• Sales and Marketing: Proficiency in sales techniques. Knowledge of marketing strategies and campaigns to support brokers in promoting our product to their clients. 
• Business Development: Proactive approach to identify new opportunities to grow broker network, expand market presence, and increase business volumes. Strong networking and prospecting skills will be important to establish new partnerships with brokers. 
• Consultative Approach: ability to provide valuable insights, guidance, and training to brokers, helping them to understand our products and effectively market them to their clients. 
• Analytical Skills: Capacity to analyse broker performance data, identify trends, and provide recommendations for improvement. Ability to utilize data and market insights to support brokers in achieving their targets and enhancing their performance. 
• Adaptability and Resilience: Willingness to adapt to changing market conditions, regulatory requirements, and product updates. Ability to work in a fast-paced environment and handle changes with resilience. 
• Self-Motivation and Independence: Self-driven and motivated to achieve sales targets and build successful broker relationships. Capable of working independently and managing time effectively. 
• Technology Proficiency: Proficient in using Microsoft Office Suite to record keeping, reporting and analysing data. Ability to learn and utilize new technology tools for efficient communication and collaboration. 
• Ethical Conduct: Commitment to maintaining high ethical standards and adhering to industry regulations and codes of conduct. Upholding integrity, professionalism, and confidently in all interactions with brokers and clients. 

Knowledge and Skills

• Broker Support
• Administration and processing of new and existing business
• Business Building
• Partnership Building
• Coach and develop others

Personal Attributes

• Business insight - Contributing independently
• Decision quality - Contributing independently
• Builds effective teams - Contributing independently
• Plans and aligns - Contributing independently

Core Competencies

• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently
• Collaborates - Contributing independently
• Being resilient - Contributing independently