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  • Posted: Feb 9, 2023
    Deadline: Not specified
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    In 1998 Rand Merchant Bank Holdings and the financial services interests (First National Bank of Southern Africa Limited "FNB"? and Southern Life Limited) of Anglo-American were merged to form FirstRand Limited. FNB became a wholly owned subsidiary of FirstRand and currently trades as a division of FirstRand Bank Limited. FNB provides personal, ...
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    Fraud Investigator C

    Purpose

    • To investigate, detect occurrences, gather, and supply comprehensive evidence pertaining to simple to complex fraud, criminal, and civil cases and implement preventative measures which ultimately minimise the FirstRand Group financial losses

    Experience and Qualifications

    • Minimum Qualification - Forensics National Diploma
    • Preferred Qualification - Certified Fraud Examiner
    • Experience - 3 to 5 years experience in a similar environment, of which 1 to 2 years ideally at junior (entry level) management level
    • Additional Knowledge - Drafting investigation plan
    • Ability to analyse allegations and follow a full investigation process
    • Understanding of the banking system
    • Experience in the financial industry or law enforcement
    • Knowledge in drafting detailed reports
    • Experience in criminal investigations in a forensic environment

    Additional Requirements

    • In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

    Responsibilities

    • Comply with all standards and procedures outlined in the investigations governance process to ensure alignment in all investigation processes
    • Participate in planned activities that are appropriate for own development
    • Develop, encourage and nurture collaborative relationships across area of specialisation
    • Display and encourage an appreciation of teamwork and inclusivity
    • Compile reports that track progress and guide business to make informed decisions
    • Ensure development and continuous value add improvement to operational processes
    • Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
    • Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards
    • Control expenditure and identify process improvements to contain and reduce costs
    • Compile reports to ensure compliance with audit requirements and to reduce risk on all investigations

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    Affluent Advisor

    Purpose

    • To proactively acquire new clients as well as, maintain and expand a client’s portfolio through contextual reactive and proactive personalised interactions, that provide holistic solutions aimed at meeting the current needs and future financial goals of the client

    Experience and Qualifications

    • Minimum Qualification - Relevant Diploma and RE5
    • Preferred Qualification - Relevant Degree and Certified Financial Planner (CFP)
    • Experience - 1 to 3 years experience in a similar environment
    • Additional Knowledge - Core product knowledgeand linked pricing
    • Full understanding ofmoney management principles
    • Sound working knowledgeof required business-related systems
    • Sound working knowledgeof Banking and Financial Services Regulatory requirements
    • Simple Wealthmanagement creation and accumulation knowledge
    • Simpleprotection/risk knowledge

    Additional Requirements

    • In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

    Responsibilities

    • Conduct client reviews within the context of client engagements
    • Identify and utilise opportunities to assess and improve own performance
    • Contribute to teamwork and inclusivity within own team
    • Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
    • Deliver customer service through adherence to quality service standards
    • Build and maintain stakeholder relationships
    • Achieve expected financial targets and uphold associated service levels
    • Contribute to cost efficiencies through responsible utilisation of work related resources
    • Provide appropriate banking and financial solutions across allocated portfolio of clients
    • Execute on opportunities to expand customer base with creditworthy and potentially profitable customers
    • Liaise with SME's on complex products to provide appropriate product advise

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    Business Intelligence Developer C

    Purpose

    • To provide expertise in the design, development and maintenance of sourcing data and loading it into the data warehouse. To design and develop multi-dimensional cubes, and building of reports and dashboards off the data warehouse and cubes.

    Experience and Qualifications

    • Minimum Qualification - Relevant Diploma or Degree in Computer Science
    • Experience - 5 years relevant experience

    Additional Requirements

    • Understand and identify data requirements from various stakeholders
    • Formulate and design data flows and data models
    • Facilitate workshops
    • Present to CFO’s and key stakeholders
    • Operate a productionalized data model
    • Assessing, analysing and understanding end to end processes/models
    • Developing controls to ensure an effective and accurate model execution
    • Compile business requirements with stakeholders and business sponsors
    • Understand and assist in creating the best and most suitable design solution that meets the user requirement.
    • Be thoroughly involved in the design, implementation and testing of profitability models

    Key Skills:

    • Understanding of finance and financial reporting
    • Attention to detail
    • Presentation skills
    • Fast Learner
    • Be a good listener and interrogate information(Verbal/Documentation/Data)
    • Stakeholder Management
    • Maintaining objective and effective working relationships with diverse people
    • Business Analysis (Identification of problem, solution formulation, implementation and testing)
    • Effective communication skills especially regarding complex and technical topics
    • Good Time management
    • Appropriate documentation and writing skills
    • Competencies in data query languages SQL/SAS/SQL Spark (Favourable)
    • Understanding of data and data architecture (Favourable)
    • Problem solving
    • Understanding of data processes and controls (Favourable)

    Responsibilities

    • Build working relationships across teams and functional lines in order to enhance work delivery, collaboration and innovation
    • Develop, encourage and nurture collaborative relationships within FNB and/or across the FRG
    • Continuously assess own performance, seek timely and clear feedback and request training where appropriate
    • Provide input into the development of the tactical strategy, and develop and implement a supporting operational strategy
    • Ensure compliance to legislative and audit requirements and adherence to relevant processes
    • Develop new reports and dashboards off cubes and data warehouse and manage existing reports/dashboards through ongoing production of MIS outputs
    • Extract, Transform and Load data from various sources and convert it into meaning information
    • Prevent wastage, and on an ongoing basis identify process improvements in order to contain and reduce costs
    • Deliver internal and external customer service excellence through adherence to quality service standards

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    Support Banker D

    Purpose

    • To provide advice, support and/or sales through excellent service and solutions delivery and product knowledge to ensure an excellent banking experience for customers.

    Experience and Qualifications

    • Minimum Qualification - Relevant Degree in Finance or Economics or Accounting
    • Experience - 0 to 1 years experience

    Additional Requirements

    • In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.
    • No Referral plan is assigned to this job
    • Only applicants who possess minimum NQF 5 qualification as prescribed by the Financial Services Board will be considered 

    Responsibilities

    • Act responsibly with work related resources in order to contribute to cost containment
    • Continuously assess own performance, seek timely and clear feedback and request training where appropriate
    • Assist with profit growth for the business through sales and acquisition of new clients
    • Support sales through analysis of client portfolio and pro-active client engagement
    • Understand and proactively engage to optimise client in terms of benefits, fees, returns and so forth
    • Identify sales opportunities and ensure effective management of the leads pipeline
    • Report on transactional and process activities within set guidelines to provide timely information for decision making
    • Comply with relevant statutory, legislative, policy and governance requirements
    • Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information
    • Address customer needs in order to meet or exceed customer expectations
    • Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base
    • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
    • Achieve expected financial targets and uphold associated service levels

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    Foreign Exchange Specialist

    Purpose

    • To ensure that all payments are authorised efficiently and effectively without error, in order to minimise risks to the Bank and to provide advise according to exchange control regulations.

    Experience and Qualifications

    • Minimum Qualification - Grade 12
    • Experience - 3 – 5 years foreign exchange experience

    Additional Requirements

    • In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.
    • No Referral plan is assigned to this job

    Responsibilities

    • Validate and authorize foreign exchange instructions and payments
    • Continuously assess own performance, seek timely and clear feedback and request training where appropriate
    • Ensure compliance to legislative and audit requirements and adherence to relevant processes
    • Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information
    • Maintain expert knowledge on relevant legislative amendments, industry best practices and provision of advice to relevant stakeholders
    • Develop and manage key stakeholder relationships that enable achievement of operational objectives
    • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
    • Compile reports that track progress and guide business to make informed decisions

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    Technical Team Leader

    Role Purpose

    • To provide expert advice and support in practice formulation and associated best practice improvements. Responsible for leading and developing a team of technical resources that provide operational project and technical support.

    Responsibilities

    • Implement processes, which build customer service delivery excellence and encourage others to provide exceptional service.
    • Create and maintain working relationships with a variety of stakeholders for purposes of expectation management, knowledge sharing and integration.
    • Translate business IT requirements into implementable solutions and continuously monitor to ensure operational continuity and effectiveness.
    • Ensure adequate unit, system integration and post implementation unit tests are performed for all configuration and development tasks. Ensure testing yields an acceptable level of performance for the changes being delivered.
    • Assess, identify and mitigate potential risks within the IT function by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
    • Design relevant IT Solution and produce specification and architecture in accordance to agreed standards against the requirements and approved by the appropriate governance forums.
    • Analyse and/or identify problems/requirements to determine impact, patterns and trends, best fit alternatives and best practice solutions. Determine the estimated resources and timelines required to deliver the required functionality.
    • Oversee and manage all technical support request escalated and ensure effective resolution within the Service Level Agreement.
    • Implements functional IT strategy in support of business objectives with particular focus on operational and service excellence.
    • Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement.
    • Support effective teamwork within the function. Participate and collaborate across teams.
    • Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.

    Additional Requirements

    Skills Required:

    • Java SE/EE Application development and implementation
    • Experience with ORM Frameworks - Hibernate and JP
    • Experience with Middleware Containers – WebSphere or similar
    • Experience with Build tools – Maven or similar
    • Experience in with RESTFUL and SOAP

    Skills Preferred:

    • Experience in: Oracle PL/SQL, RDBMS (Oracle), Spring Framework, Weblogic, and/or JBoss
    • WIldfly, GIT based tools, Agile Methodology – SCRUM or Kanban, Docker and Kubernetes

    Qualifications and Experience

    • IT related Degree or Diploma
    • 5 years plus related technical experience
    • 2 years plus experience managing complex technical specialist teams

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    Compliance Head I

    Purpose

    • To manage the Compliance function in the business unit and to assist the Segment Compliance Head and Group Chief Compliance Officer in terms of compliance holistically as per the Bank’s Act Regulations through the implementation of the FirstRand compliance risk framework enabling management to adhere to regulatory requirements and prevent exposure risks in this regard, in line with the FirstRand and related segment business strategy and FirstRand Group wide compliance strategy as well as ensure that the Segment and Business Unit specific Compliance deliverables are implemented and completed

    Responsibilities

    • Demonstrate leadership behaviour through personal involvement, commitment and dedication in support of organisational values
    • Manage team or teams in areas of responsibility in delivery against performance targets and achievement of wider human capital objectives
    • Provide subject matter expertise and thought leadership in area of expertise.
    • Identify, drive and implement ideas, policies, procedures, standards and frameworks to enhance sales and increase profit and manage future fit practice
    • Analyse information and reports to identify trends, discrepancies and inconsistencies for decision making purposes
    • Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative and integrated practice solutions
    • Apply a customer-centric approach to ensure customer satisfaction.
    • Draw up a budget aligned to tactical delivery plans to facilitate the provision of adequate financial resources
    • Oversee and manage the compliance risk assessment process including control validation activities and act as a second line of defence to provide an independent oversight of the risk management activities performed by first line of defence
    • Identify and encourage participation in activities that are appropriate for own and employee development in area of responsibility
    • Develop compliance, regulatory and tactical strategy plans to integrate practice formulation to ensure operational implementation and adaption across multiples practices for methodology, governance, and delivery objectives
    • Develop, encourage and nurture collaborative relationships across business areas and across the group

    Additional Requirements

    • No Referral plan is assigned to this job

    Experience and Qualifications

    • Minimum Qualification - Postgraduate Degree in Commerce, Finance, Law, or a related field with a Certifications in Compliance
    • Experience - 5 to 8 years experience in a similar environment, of which 2 to 3 years ideally at management level

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    Sub-Capability Lead I

    Purpose

    • To formulate tactical strategy and associated delivery plans related to a capability stream and position First Rand as a world class service provider. Define and commercialize business value creation though the delivery of sub-capability used cases.

    Responsibilities

    • Manage a capability stream within a capability
    • Enable an inclusive culture that upholds FNB's diversity and transformation guiding principles
    • Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence
    • Participate in planned activities that are appropriate for own and employee development
    • Develop, encourage and nurture collaborative relationships within FNB and/or across the FRG
    • Anticipate and meet the needs of clients and commit to continuous development and entrenchment of a customer service culture
    • Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative and integrated practice solutions
    • Manage expenditure planning and reporting within approved budget parameters
    • Draw up a budget aligned to tactical delivery plans, monitor effectiveness and report on variances
    • Participate in the development of a Capability Stream strategy to enable/support the delivery of platform driven value creation through use case solutions delivery

    Additional Requirements

    • In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

    Experience and Qualifications

    • Minimum Qualification - Relevant B Degree
    • Experience - 5 to 8 years experience in a similar environment, of which 2 to 3 years ideally at management level

    Method of Application

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