Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Core Group represents some of the world’s premier professional and consumer technology brands in Sub-Saharan Africa. If you would like to join us and become a reseller, please contact us if you believe your company qualifies after consultation of the following information.
We offer people the most exciting information, communication and entertainment...
Read more about this company
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.
Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support. You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.
You need to have:
- Completed Matric and IT qualification (minimum A+/N+)
- Experience in Helpdesk/1st Line Support
- The right person for this role is someone with
- Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
- Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly
- Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
- Learning and Development, Open, motivated, and proactively seek learning and development opportunities
go to method of application »
Job Description
Calling All Tech Enthusiasts and Customer Champions:
- Are you a tech-savvy dynamo with a flair for retail and an unstoppable charm?
- Do you light up when talking about Apple products and can't wait to share that excitement with others? We want you on our team! As an iStore Sales Consultant, you'll not only be selling products; you'll be creating unforgettable experiences for every customer who walks through our doors.
Experience the Thrill:
- Your days will be brimming with energy as you engage with customers, getting to know their needs and desires. Armed with the latest Apple knowledge, you'll present them with tailored solutions that leave them awestruck. Picture yourself guiding eager hands across sleek Apple devices, unleashing their potential with each tap and swipe.
Empowered for Success:
- We're not just looking for someone to fill a role; we're searching for a passionate individual eager to grow with us. Fear not, for we will equip you with the knowledge and tools needed to conquer the Apple universe! Whether you're a seasoned sales pro or a tech enthusiast looking to take flight, we'll provide you with all the training and support to make your mark.
What you need to apply:
- Minimum of a Matric certificate, with a min of a diploma pass level
- Some sales experience, preferably in retail, or strong product knowledge would be advantageous.
go to method of application »
Job Description
Store is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
We are looking for tech savvy, retail inclined individuals with great communication skills to join our team.
Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore.
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
If you thrive on teamwork and great customer service. This position might just be for you.
What you need to apply:
- Do you have a minimum of a Matric certificate?
- Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
- Are you passionate about our products and have some experience?
go to method of application »
Job Description
As a Technical Intern, you'll be an integral part of our store's technical team, working alongside experienced technicians to troubleshoot and resolve customer issues, install and troubleshoot software, and provide support to our customers. You'll get hands-on experience with the latest Apple products and technologies, including Mac, iPhone, iPad, Apple Watch, and more.
Our ideal candidate is self-motivated, detail-oriented, and eager to learn. You should have a strong passion for technology and a desire to help customers get the most out of their Apple products.
Minimum Requirements:
- Completed Matric
- Completed A+ N+ Qualification
- Basic knowledge of computer hardware and software
- Familiarity with common operating systems (e.g., Windows, macOS, Linux)
- Basic understanding of networking concepts and protocols
- Ability to troubleshoot and solve technical problems
- Excellent communication and interpersonal skills
- Ability to work well in a team environment
- Strong customer service orientation
- Familiarity with support ticketing systems
Responsibilities:
- Provide technical support to customers in-store and over the phone
- Troubleshoot and resolve issues with software
- Install and configure new hardware and software for customers
- Provide support to customers on how to use their Apple products
- Maintain accurate records of customer interactions and repairs
- Work closely with other members of the technical team to ensure the smooth operation of the store
Key Competencies:
- Learning Agility: Ability to learn quickly and adapt to new technologies and processes
- Analytical Thinking: Ability to analyze and break down complex technical problems into manageable parts
- Initiative: Ability to take ownership of problems and follow through to resolution
- Attention to Detail: Ability to pay attention to details and ensure the accuracy of work
- Time Management: Ability to manage time effectively and prioritize tasks based on urgency and importance
- Professionalism: Ability to maintain a high level of professionalism and work ethic in a fast-paced and challenging environment
go to method of application »
Job Description
As a Technical Intern, you'll be an integral part of our store's technical team, working alongside experienced technicians to troubleshoot and resolve customer issues, install and troubleshoot software, and provide support to our customers. You'll get hands-on experience with the latest Apple products and technologies, including Mac, iPhone, iPad, Apple Watch, and more.
Our ideal candidate is self-motivated, detail-oriented, and eager to learn. You should have a strong passion for technology and a desire to help customers get the most out of their Apple products.
Minimum Requirements:
- Completed Matric
- Completed A+ N+ Qualification
- Basic knowledge of computer hardware and software
- Familiarity with common operating systems (e.g., Windows, macOS, Linux)
- Basic understanding of networking concepts and protocols
- Ability to troubleshoot and solve technical problems
- Excellent communication and interpersonal skills
- Ability to work well in a team environment
- Strong customer service orientation
- Familiarity with support ticketing systems
Responsibilities:
- Provide technical support to customers in-store and over the phone
- Troubleshoot and resolve issues with software
- Install and configure new hardware and software for customers
- Provide support to customers on how to use their Apple products
- Maintain accurate records of customer interactions and repairs
- Work closely with other members of the technical team to ensure the smooth operation of the store
Key Competencies:
- Learning Agility: Ability to learn quickly and adapt to new technologies and processes
- Analytical Thinking: Ability to analyze and break down complex technical problems into manageable parts
- Initiative: Ability to take ownership of problems and follow through to resolution
- Attention to Detail: Ability to pay attention to details and ensure the accuracy of work
- Time Management: Ability to manage time effectively and prioritize tasks based on urgency and importance
- Professionalism: Ability to maintain a high level of professionalism and work ethic in a fast-paced and challenging environment
go to method of application »
Job Description
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work 138 hours per month.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
- Are you passionate about our products and have some experience?
go to method of application »
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
We are looking for tech savvy, retail inclined individuals with great communication skills to join our team.
Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore.
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work 108 hours per month.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
- Are you passionate about our products and have some experience?
go to method of application »
Job Description
Calling All Tech Enthusiasts and Customer Champions:
Are you a tech-savvy dynamo with a flair for retail and an unstoppable charm?
Do you light up when talking about Apple products and can't wait to share that excitement with others? We want you on our team! As an iStore Sales Consultant, you'll not only be selling products; you'll be creating unforgettable experiences for every customer who walks through our doors.
Experience the Thrill:
- Your days will be brimming with energy as you engage with customers, getting to know their needs and desires. Armed with the latest Apple knowledge, you'll present them with tailored solutions that leave them awestruck. Picture yourself guiding eager hands across sleek Apple devices, unleashing their potential with each tap and swipe.
Empowered for Success:
- We're not just looking for someone to fill a role; we're searching for a passionate individual eager to grow with us. Fear not, for we will equip you with the knowledge and tools needed to conquer the Apple universe! Whether you're a seasoned sales pro or a tech enthusiast looking to take flight, we'll provide you with all the training and support to make your mark.
What you need to apply:
- Minimum of a Matric certificate, with a min of a diploma pass level
- Some sales experience, preferably in retail, or strong product knowledge would be advantageous.
go to method of application »
Job Description
Calling All Tech Enthusiasts and Customer Champions:
Are you a tech-savvy dynamo with a flair for retail and an unstoppable charm?
Do you light up when talking about Apple products and can't wait to share that excitement with others? We want you on our team! As an iStore Sales Consultant, you'll not only be selling products; you'll be creating unforgettable experiences for every customer who walks through our doors.
Experience the Thrill:
- Your days will be brimming with energy as you engage with customers, getting to know their needs and desires. Armed with the latest Apple knowledge, you'll present them with tailored solutions that leave them awestruck. Picture yourself guiding eager hands across sleek Apple devices, unleashing their potential with each tap and swipe.
Empowered for Success:
- We're not just looking for someone to fill a role; we're searching for a passionate individual eager to grow with us. Fear not, for we will equip you with the knowledge and tools needed to conquer the Apple universe! Whether you're a seasoned sales pro or a tech enthusiast looking to take flight, we'll provide you with all the training and support to make your mark.
What you need to apply:
- Minimum of a Matric certificate, with a min of a diploma pass level
- Some sales experience, preferably in retail, or strong product knowledge would be advantageous.
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail