Job Vacancies at Absa Group Limited (Absa)

Job Summary

• This team is responsible for ensuring consistency and overall accuracy of returns, queries, commentary and supplementary data, submitted to the Prudential Authority. Reports changes to the Regulatory Reporting Change Control Committee (RRCCC).
• Interaction with the regulatory risk and data production centres (such as Finance, Treasury, Credit Risk and Market risk), in order to source data and implement efficient data flows that support the requirements mentioned above in a sustainable way.

Job Description
Key Accountabilities
Preparation and completion of risk information

• Collect information from various sources in the risk and production centres, for the compilation and preparation of consolidated risk information required in the Prudential Authority (PA) returns
• Coordinate resources from other areas of the ABSA Group, planning and managing the timetable for data collection, consolidation and review of data and information and to ensure that deadlines are met in respect of data submissions
• Calculate the relevant sections required for returns for submission within set deadlines; drawing from source data, own financial and regulatory knowledge and expertise
• Prepare the reconciliation of the risk and finance data (RAFDA) between systems to ensure that the data submissions is complete and accurate
• Identification and preparation of the journals and or adjustments, for review, to ensure accurate and complete submission within the set deadlines and according to policy
• Account for late adjustments to data and or return submissions with adequate supporting documentation and commentary for review by team leader
• Identification of significant month on month, quarter on quarter and year on year variances, for commentary prior to review and analysis by team leaders and prior to submission
• Obtain relevant risk commentary from the Regulatory risk and production teams on the variances identified and on queries raised by the Prudential Authority (PA) or internal review forums.
• Collate the commentary and assess the adequacy thereof, by performing a high level review thereof, drawing on own knowledge and expertise, and present this for review prior to submission
• Meet reporting deadlines as set internally and by the prudential Authority or as per instructions and working day timetables
• Provide input and assistance to the reviewer and prepare the monthly management information packs for internal review forums
• Identify enhancements to current reporting processes and policies in order to achieve optimal efficiency
• Build stakeholder relationships, i.e. with Group Finance, Treasury, Market Risk and Credit Risk.

Preparation and completion of BA returns

• Collect information from various sources, i.e. Group Finance, Treasury, Market Risk and Credit Risk for the compilation and preparation of consolidated BA returns
• Coordinate resources from other areas of the ABSA Group, planning and managing the timetable for data collection, consolidation and review of data and information and to ensure that deadlines are met in respect of data submissions to the PA.
• Prepare, calculate and compile the working sheets in support of the relevant BA returns to the Prudential Authority for review by the reviewer
• Maintain controls to ensure that the working sheets used in support of the BA returns is accurate and complete
• Prepare and maintain the relevant working papers, calculations and or reconciliation in support of the BA return and other submissions
• Prepare or calculate ad-hoc and other submissions to the Prudential Authority or internal governance forums such as the Regulatory Reporting Review Committee
• Upload the BA returns after review into the PA submission tool - DIX
• Run validation checks on DIX and present for sign off by reviewer
• Prepare the monthly management information and analysis packs on the BA returns for internal review
• Provide input and assistance to the reviewer in the drafting of the commentary and Executive Summary for the monthly management information packs
• Identify enhancements to current reporting processes and policies in order to achieve optimal efficiency

System maintenance and development

• To provide input and oversee ad-hoc projects which involves system and process development and improvement
• Document the enhancements for these projects for future reference according to ABSA requirements and on ABSA template documents
• Test the automated solution for adequacy, effectiveness and reliability prior to implementation
• To assist the system owners in the implementation of this automated solution, including roll out to business units where necessary.
• Identify processes for automation to increase effectiveness and efficiency in the team and present the proposed solution for review

Role / Person Specification
Education and Experience Required:

• B degree/similar qualification in a financial/related discipline or CA(SA)
• Non CA with a minimum of 3-5 years relevant experience / CA(SA) with 0-3 year PQE
• Business experience in a Banking environment gained from a Finance, Product Management or Front /Middle office role preferable.

Knowledge & Skills:

• Knowledge of local/ international regulatory requirements
• Knowledge of local/ international regulatory
• Strong computer skills e.g. Excel, Word, PowerPoint
• Knowledge of SA / IFRS accounting standards
• Product knowledge in banking industry
• Good report writing skills
• Analytical
• Logical Thinker
• Attention to detail
• Reconciliation
• System development
• Project Management

Competencies:

• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Provide sales support to Private Wealth Bankers by acting as the conduit between Private Wealth Bankers, Credit Operations, Product, Virtual Channels and operational environments, and perform all activities required to prepare, finalize and fulfil clients’ application requests received from the Private Wealth Bankers.

Job Description
Key accountabilities
Accountability: Portfolio Support

• Log compliments and complaints on CCP (including Fraud incidents)
• Remediate faulty securities, outstanding KAMLS and manage FICA listings on existing portfolio
• Finalize outstanding HOC within own portfolio
• Facilitate temporary resident approvals and completion of any requests to finalize the transactions
• Attend to PEPs and high risk customer accounts managed in line with Credit Lending and compliance principles
• Maintain continuous feedback to Private Wealth Bankers on a minimum daily basis on all outstanding/pending matters
• Deal with inbound calls with regard to all enquiries via telephone/fax/email
• Assist with client requests including AVAF, Home loans, and Credit Card and follow up as necessary
• Perform 2nd tier quality checking for documents to be sent to Customer Middle Office (CMO)
• Dispatch documents to CMO for quality checking
• Obtain client documents for walk-in clients and Private Wealth Banker visits
• Forward requests to Sales Processing and Fulfilment and maintain benchmark norms
• Attend to walk-in clients and fully support Bankers in taking full ownership of all NON-SALE activity
• Manage Queries sent to Private Assist and ensure resolution and attend to all out of scope queries

Accountability: Portfolio Analytics and Sales

• Prepare client interview pack as per agenda set by Banker for meeting
• Monitor client portfolio activity as per daily, weekly and monthly reports
• Identify opportunities for up- sell and cross- sell of products (within regulatory compliance) and refer to Banker via LRS
• Assist in facilitating and promoting Sales and other campaigns (internal and
• National) in customer interaction
• Analyze documentation to ensure adherence to Client Value Proposition and product offering
• Interact with internal stakeholders for holistic solutioning of clients’ needs and manage internal stakeholders in terms of the Service Level Agreements
• Conduct pre credit assessment and Post Sales Reviews to ensure effective end to end finalization of all related transactions
• Ensure maintenance and updating of LRS system
• Assist with client contact plan as per business processes (i.e. contact clients as specified by the relevant Bankers)
• Conduct a welcome call to clients post on-boarding and where business is fulfilled (i.e. new AVAF account opened, update Card as proof of call)

Accountability: Credit Decisions and Risk Monitoring

• Draw client enquiries and obtain any outstanding information
• Finalize credit and financial checks in line with the requisite norms and standards
• Support the bankers in overall monitoring of the portfolio from a risk perspective
• Monitor referral listings daily and liaise with bankers to finalize
• Conduct portfolio reviews on lending products
• Ensure optimal pricing on clients’ accounts for best non-interest revenue (and identify opportunities for new business)
• Submit applications to Credit for informed decisions within agreed SLA’s
• Ensure that external home insurance vetting is managed within business processes and practice notes guidelines

Accountability: Suite Administration

• Support monthly/quarterly/half-yearly checks e.g. collateral / cards
• Provide weekly feedback to the management team on quality and SLA adherence (Stakeholder SLA Management and Productivity SLA management (turnaround times)
• Perform Back Office Teller processing including processing of journals
• Participate in Basel reporting and related administration
• Provide support in respect of opening and closing procedures if required
• Act in the role of OHS (First Aid, Fire Marshall etc) if required
• Action adhoc requests within the scope of the function to “make the lives of our internal and external customers easier”

Accountability: Personal Development

• Continuously upskill oneself on Products, system enhancements, compliance and/or regulatory requirements in order to adhere to the required quality standards to provide a world–class service.
• Keep abreast of updates (circulars, bulletins and manuals) as well as policies and procedures within the Private Banking environment, on a daily basis.
• Develop knowledge and skills identified in the MyContribution Individual Development Plan as required.

Demonstrate the willingness and ability to perform to the very best levels to ensure personal alignment to Absa’s Values and Vision.
Education

• Higher Certificates and Advanced National (Vocational) Certificates: Business, Commerce and Management Studies (Required)

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Job Summary

• Provide superior, seamless customer experience and offering suitable solutions to meet client needs. Utilise technology and leverage the virtual omni-channel environment, to deliver service in an efficient and cost-effective manner. Perform banking duties and oversee the financial activities for business and individual customers.

Job Description

• Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and business needs to provide appropriate solutions. Drive achievement of targets as per individual scorecard.  
• Customer Focus: Proactively drive acquisition and cross-sell initiatives through re-engagement processes. Ensure service and complaints resolution are within acceptable service level agreements.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards. 
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)