Job Opportunities at Aramex

Key Responsibilities

•  Scheduling of new business appointments
•  Cold calling
•  Achieve individual targets
•  Generate new sales leads and acquire new customers
•  Selling of the full supply chain products
•  Establish customer needs, developing opportunities and expand customer base
•  Update weekly call report and REACH daily
•  Prepare and present proposals and presentations to clients

Minimum Requirements

•  Minimum requirement is a Matric (Grade 12) qualification
•  Bachelor’s Degree or similar qualification and/or experience
•  Minimum 3 Year Corporate Sales Record
•  Need to have worked for reputable corporates
•  Proven track record of having made target
•  Industry experience advantageous – Understanding of full supply chain (Freight, International & Warehousing products)
•  Experience in presentation and negotiation of business solutions at senior management level
•  Valid Code 08 drivers license and own reliable transport
•  Excellent communication skills

SKILLS:

•  Sound negotiation skills
•  An eye for business opportunities
•  Ability to work independently with minimum supervision
•  Ability to persuade and sell
•  Communication and Interpersonal Skills
•  Problem solving and creative thinking
•  Strategic and Consultative Selling

COMPETENCIES

•  Integrity
•  Innovation
•  Drive for results
•  Influencing
•  Stress Tolerance
•  Communication (Verbal & Written)

go to method of application »

Key Responsibilities

•  Scheduling of new business appointments
•  Cold calling
•  Achieve individual targets
•  Generate new sales leads and acquire new customers
•  Selling of the full supply chain products
•  Establish customer needs, developing opportunities and expand customer base
•  Update weekly call report and REACH daily
•  Prepare and present proposals and presentations to clients

Minimum Requirements

•  Minimum requirement is a Matric (Grade 12) qualification
•  Bachelor’s Degree or similar qualification and/or experience
•  Minimum 3 Year Corporate Sales Record
•  Need to have worked for reputable corporates
•  Proven track record of having made target
•  Industry experience advantageous – Understanding of full supply chain (Freight, International & Warehousing products)
•  Experience in presentation and negotiation of business solutions at senior management level
•  Valid Code 08 drivers license and own reliable transport
•  Excellent communication skills

SKILLS:

•  Sound negotiation skills
•  An eye for business opportunities
•  Ability to work independently with minimum supervision
•  Ability to persuade and sell
•  Communication and Interpersonal Skills
•  Problem solving and creative thinking
•  Strategic and Consultative Selling

COMPETENCIES

•  Integrity
•  Innovation
•  Drive for results
•  Influencing
•  Stress Tolerance
•  Communication (Verbal & Written)

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Job Purpose:

• To gain new business, maintain and develop relationship with customers, achieving new business targets.

Sales Target:

• Monthly new business revenue target is based on 2.5 X CTC
• Effective JAN-DEC date range.

Accountabilities and Performance Measures:

•        Minimum of 6 new business meetings per week, throughout cold calling and referrals.
•        Usage of Reach, new business meetings uploaded weekly.
•         Minimum of 1 new business account signed per month. (Linked to monthly CTC revenue target)
•        Quarterly revenue achieved review. (As per company penalty guideline)
   

Skills

• Sound negotiation skills
• An eye for business opportunities
• Ability to work independently with minimum supervision
• Ability to persuade and sell
• Communication and Interpersonal Skills
• Problem solving and creative thinking
• Strategic and Consultative Selling
   

Competencies

• Integrity
• Innovation
• Drive for results
• Influencing
• Stress Tolerance
• Communication (Verbal & Written)

go to method of application »

Key Responsibilities

•  Scheduling of new business appointments
•  Cold calling
•  Achieve individual targets
•  Generate new sales leads and acquire new customers
•  Selling of the full supply chain products
•  Establish customer needs, developing opportunities and expand customer base
•  Update weekly call report and REACH daily
•  Prepare and present proposals and presentations to clients

Minimum Requirements

•  Minimum requirement is a Matric (Grade 12) qualification
•  Bachelor’s Degree or similar qualification and/or experience
•  Minimum 3 Year Corporate Sales Record
•  Need to have worked for reputable corporates
•  Proven track record of having made target
•  Industry experience advantageous – Understanding of full supply chain (Freight, International & Warehousing products)
•  Experience in presentation and negotiation of business solutions at senior management level
•  Valid Code 08 drivers license and own reliable transport
•  Excellent communication skills

Skills:

•  Sound negotiation skills
•  An eye for business opportunities
•  Ability to work independently with minimum supervision
•  Ability to persuade and sell
•  Communication and Interpersonal Skills
•  Problem solving and creative thinking
•  Strategic and Consultative Selling

Competencies

•  Integrity
•  Innovation
•  Drive for results
•  Influencing
•  Stress Tolerance
•  Communication (Verbal & Written)

go to method of application »

KEY RESPONSIBILITIES

• Scheduling of business appointments with client base/book
• Achieve individual targets
• Maintain existing business
• Identify & grow client base and revenue through selling of additional supply chain products
• Establish customer needs, developing opportunities and grow customer base
• Update call and REACH reports
• Prepare and present proposals and presentations to clients
• Effectively and efficiently deal with client queries
• Identify and escalate possible threats to existing business
   

MINIMUM REQUIREMENTS

• Minimum requirement is a Matric (Grade 12) qualification
• Bachelorfs Degree or similar qualification and/or similar experience
• 5 Years corporate experience in managing a portfolio of clients
• Need to have worked for reputable corporates
• Proven track record of having made target
• Industry experience advantageous . Understanding of full supply chain (Freight, International & Warehousing products)
• Experience in presentation and negotiation of business solutions at senior management level
• Valid Code 08 driverfs license and own reliable transport
• Excellent communication skills

SKILLS:

• Sound negotiation skills
• An eye for business opportunities
• Ability to work independently with minimum supervision
• Communication and Interpersonal Skills
• Problem solving and creative thinking
• Customer Service orientation
• Relationship Building
   

COMPETENCIES

• Integrity
• Problem Solving
• Planning and organising
• Build and maintain relationships
• Customer focus

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Key Responsibilities

Backline Support for CRM Team:

• Dedicated in office contact for escalations should clients not be able to reach CRM’s.
• Support CRM’s with customer queries while they are on the road.
• Support CRM’s with data analysis on top accounts.
• Assist CRMs with certain functions, such as preparing credit notes and managing claims.

Customer reporting Control Tower:

• Prepare daily exception reports on top accounts i.e. detailed reports with ‘out of SLA’ reason codes. 
• Communicate daily exceptions directly to clients or CRM’s.
• Escalate exceptions to operations department for resolution and ensure prompt follow-up.
• Resolving issues based on the above exceptions before the client knows about the query.
• Provide customers with a daily/weekly overview (Customer dependent).
• Prepare weekly exception reports on top clients with hard copy POD requirements i.e. if the POD attachment has been loaded and continuous follow-ups completed.
• General in-office support

Minimum Requirements

• Minimum requirement is a Matric (Grade 12) qualification
• 5 Years experience in customer service and commercial administration
• Excellent administration skills
• High attention to detail
• Excellent verbal and written communication skills
• Advanced MS Excel skills (non negotioble)

Skills and Competencies

• Ability to work independently with minimum supervision
• Communication - Written & Verbal
• Planning, organising and time management
• Customer Focus
• Adaptability
• Teamwork
• Sense of urgency

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Key Responsibilities

• Own the CRM planning and implementation process, liaising with Tech, Creative, Sales and all relevant internal channels to ensure CRM is fully aligned with the business and vice versa
• Develop a deep nurturing flow for sophisticated B2B & B2C customer segmentation
• Maintain all the CRM systems and databases required to deliver a coherent strategy
• Collaborate with our Content Strategist and Designers to deliver required assets
• Measure, analyse and report on results to drive actionable insights
• You will own the funnel – from start to finish
• Build, test, schedule and send broadcast and automated email campaigns.
• Brief engineering teams on work needed to maintain and develop CRM infrastructure

Minimum Requirements

• +8 Years’ experience in a B2B & B2C CRM / MarComms role.
• Degree in Marketing, Digital technologies or similar relevant field preferred
• Experience with Salesforce Marketing Cloud & Pardot a must
• UX background is a plus

       Competencies & Skills

• Analytical skills; ability to interpret data and insight to drive improvement.
• Creative thinker, with meticulous attention to detail
• Thorough understanding of advanced data segmentation and marketing automation
• A self-starting attitude—ready to seize opportunities to make an impact without needing to be told
• Strong understanding of the digital ecosystem, including mobile devices, experiences, and applications
• Strong commitment to collaboration and ideation; ability to work a variety of teams to bring campaign elements to life
• Ability to analyze and interpret metrics and translate them into strategic decisions
   

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Key Responsibilities

• Manage the entire marketing deliverable cycle including initial planning, creative briefing, implementation, monitoring, optimization, analysis and reporting
• Lead and support the implementation of our paid marketing strategies to drive awareness, leads, app downloads and revenue growth
• Generate weekly, monthly and quarterly performance reports and dashboards, and recognize and troubleshoot data anomalies
• Measure and optimize our paid marketing using vendor-specific reports, Google Analytics and Tableau 
• Research and test partnerships with new vendors to expand our reach and/or lower cost-per-acquisition
• Collaborate with marketing teammates to maintain a consistent brand voice and message across all Marketing channels
• Work with the Content Strategist & creative team to craft landing pages and lead-gen forms for our content to distribute through relevant paid programs
• Stay up-to-date with digital marketing trends and potential new channels and strategies to keep us ahead, including updates to social media marketing, attribution, and programmatic media buying
• Monitor market intelligence and keep track on competitor movement and market situation

Minimum Requirements

• +8 Years’ experience in B2B & B2C Performance Marketing.
• Expert knowledge in Microsoft Excel
• Experience with Appsflyer and Tableau a plus
• Degree in Marketing, Digital technologies or similar relevant field preferred
• In-depth knowledge of the various paid marketing channels and technologies, including paid search, retargeting, social network advertising (Facebook, Twitter, LinkedIn, Instagram, and more), and content distribution and placement networks
   

       Competencies & Skills

• Outstanding communication, presentation and leadership skills
• Thorough understanding of mobile attribution
• Excellent organizational and time management skills
• Strategic thinker with great analytical skills
• Extremely data-driven and detail-oriented
• Analytical skills; ability to interpret data and insight to drive improvement.

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The Team

• We are a high-performance team who use data to hyper-focus our creativity on real commercial objectives. We settle for nothing but the best for ourselves, our team and our brand. We are tactical. We are strategic. We work hard. We make excellence a habit. We get results.

The Marketing Manager will…

• Lead on the development of the Marketing & Digital strategy for Aramex Sub Sahara Africa, both for B2B and B2C.
• Define a roadmap of strategic Partnerships to help achieve the business goals
• Work with business owner, product managers, Head of digital marketing & CMO to define key objectives, targets & KPI’s to reach
• Stay up to date with the latest technology, trends and best practices
• Manage and oversee different digital marketing channels (MarComms / CRM, Paid Performance, Social and Analytics)
• Reporting: Present and share ideas, results and gaps analyses across teams.
• Manage / Oversee all social activity on all channels.
• Track SEO and Google Analytics data and make complex analysis 
• Build an inbound & outbound marketing plan together with the Group Marketing Director.  
• Design, prioritise and execute specific ABM campaigns in various verticals
• Research competition, investigate benchmarks and provide suggestions for improvement
• Partnerships: Engage with local ecosystem to create joint partnering opportunities to expand and promote Aramex
• Analytical Master: Monitor, adjust and report using data, presenting back to leadership through visualization and insights.
• Roll up your sleeves and get your hands dirty.
• Manage on a very tight budget.

Actions:

• Drive sign ups, leads, engagement & repurchase
• Initiate partnerships
• Oversee on-going delivery of paid media and CRM campaigns globally
• Regularly re-visit our on-going communication strategy
• Give strategic input during prep phase of campaigns
• Drive forward A/B & multivariate testing on web, MarComms & paid media
• Support wider team with data and insights
• Recommendations to product team for enhancements and feature design to drive growth

You’ll enjoy and succeed in this role if you have….

• In depth knowledge of different digital marketing channels
• Great understanding of E-commerce / digital payment space
• ABM expert!
• Experience acquiring, influencing and managing partnerships to drive growth
• World class presenter
• 4+ years of hands-on experience with SEO, Google Analytics, Social, CRM, partnerships
• B2B & B2C experience crucial (Focus on ABM)
• Very analytical
• Great business acumen
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Good all-round understanding of websites & content
   

Required

• Degree in Marketing, Digital technologies or similar relevant field
• 4+ years of experience as a B2B & B2C Marketing Manager with a strong focus on digital
• Proven ABM Success (Very important)
• Fluent in English  (Reading & writing)
   

go to method of application »

Key Responsibilities

•  Scheduling of new business appointments
•  Cold calling
•  Achieve individual targets
•  Generate new sales leads and acquire new customers
•  Selling of the full supply chain products
•  Establish customer needs, developing opportunities and expand customer base
•  Update weekly call report and REACH daily
•  Prepare and present proposals and presentations to clients

Minimum Requirements

•  Minimum requirement is a Matric (Grade 12) qualification
•  Bachelor’s Degree or similar qualification and/or experience
•  Minimum 3 Year Corporate Sales Record
•  Need to have worked for reputable corporates
•  Proven track record of having made target
•  Industry experience advantageous – Understanding of full supply chain (Freight, International & Warehousing products)
•  Experience in presentation and negotiation of business solutions at senior management level
•  Valid Code 08 drivers license and own reliable transport
•  Excellent communication skills

SKILLS:

•  Sound negotiation skills
•  An eye for business opportunities
•  Ability to work independently with minimum supervision
•  Ability to persuade and sell
•  Communication and Interpersonal Skills
•  Problem solving and creative thinking
•  Strategic and Consultative Selling

COMPETENCIES

•  Integrity
•  Innovation
•  Drive for results
•  Influencing
•  Stress Tolerance
•  Communication (Verbal & Written)

go to method of application »

Key Responsibilities

•  Manage the operational excellence of between 3-5 branches.
•  Deliver sustainable cost benefits to the business.
•  Develop and mentor your direct reports.
•  Leadership
•  Ensure that all operational aspects are managed in accordance with company requirements
•  Manage and deliver projects within time and budget when required.
•  Interact with Sales and create a pro-active working relationship to enable us to deliver world class service.
•  Manage the operations and any other tasks required to meet company requirements
•  Implement and meet agreed KPI’s.
•  Develop a culture of pride and excellence in your area of responsibility.
•  Ensure that agent SLA’s are met and enforced.
•  Manage all assets under your control correctly.
•  Required to deliver results with minimum supervision.
•  Innovate

Minimum Requirements

•  5-10 years’ experience in the logistics industry.
•  Proven track record of being able to deliver results.
•  Proven leadership skills.
•  Exceptional people skills.
•  Ability to work under pressure and meet deadlines.
•  Understanding of a P+L statement
•  Ability to deliver operational excellence
•  Good communication skills.
•  Project management an advantage
•  Exposure or knowledge of 6 Sigma/Lean management an advantage.
•  Minimum of matric but related degree/diploma preferred.

KEY RESPONSIBILITY REQUIREMENTS
COMPETENCIES:

•  Integrity
•  Problem Solving
•  Planning and organising
•  Build and maintain relationships
•  Customer Centricity
•  Strong business acumen

SKILLS

•  Customer Focus
•  Problem solving
•  Multi-Tasking
•  Teamwork
•  Quick Decision making
•  Tech Savvy

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Job Purpose

• A Senior Business Analyst’s purpose is to maintain and leverage quality of service provided to customers, while ensuring operational optimization and process efficiency that would reflect positively on the customer experience. A Senior Business Analyst is to act as a proactive Support Function whereby the ownership to initiate and own certain projects is required.

There are three key aspects of a Senior Business Analyst’s role:

Customer:

• Analyse external and internal customer’s specific requirements and include their requirements in company internal procedures and measures.
• Work closely with internal and external customers in applying improvement plans.
• Work closely with senior managers and their teams to create a culture of continuous improvement.
• Close monitoring to the KPIs and taking actions in co-ordination with operations and other teams to meet set targets.
• Help land/secure strategic accounts.
• Support operations in meeting customer requirements through scalable solutions

Operations:

• Provide the operations leaders with timely, evidence-based analysis and reports to lead to improvements and operations efficiency.
• Support effective teams that draw upon expertise from across the station.
• Initiate, own, and ensure successful completion of projects that deliver operations efficiencies, meet identified needs and address challenges facing operations monthly.

Financial results:

• Above three (3) aspects to positively affect Aramex’s over operating profit results.
• Take ownership to adopt Branches, Clients & Divisions to ensure this is maintained.
• Each project should generate a measurable ROI for the business.
   

Part of this role requires the ability to question and ‘disrupt’ the organisation. This may require moving around the different aspects of the company i.e. branches, departments, applying your knowledge gained in the solutions team to innovate, improve and sustain Aramex and its clients.

Key Responsibilities

•  Implement and drive new projects within the business.
• Client Services: Interaction with clients to provide full supply chain solutions by focusing on value added services.
• Identify areas of improvement within the business area and by involving the necessary personnel with the relevant skills, proposing and executing the required solutions.
• To provide instruction and guidance to other personnel within the Logistics team and company, and ultimately facilitating the achievement of goals.
• Conduct and lead feasibility studies on various internal and external ventures.
• Presentation of key findings to clients and the business.
• Ensure the solutions team remains informed of the technologies and capabilities available in the market.
• Keep EXCO informed of trends within the industry and business
• Offer guidance and support to the Business Analysts and the Logistics team
• Data Analysis and corrective action plan linked to deviations for SLA (National, customer, process).

On occasion, you may be required to perform tasks that might not form part of your normal daily duties but that may be necessary due to the operational needs of the business and your department.

Minimum Requirements

• 2 years Business Analyst working Experience
• Tertiary Education – B. Comm. Logistics (HONS) or equivalent Logistics post-graduate degree
• Must have a proven track record of excellent results
• Strong experience in presentation and facilitation of business solutions at management level
• Valid Code 08 driver’s license and own reliable transport
• Completion of Project Management Course (if not already completed)
• Successful completion of Training & assigned projects in the Data Analytics Team.

Skills

• Strong communication skills – Excellent command of the English language (verbal & written)
• Ability to move between tasks and prioritize well
• Customer centric approach
• Collaborative approach & teamwork

Competencies

• Integrity & proven great work ethic
• Results orientated
• Ability to find solutions and solve problems promptly
• Good time management, planning and organizational skills
• Interpersonal skills - Advanced ability to build and maintain relationships
• Teamwork - Ability to work well in a team as well as independently