Job Openings at Deloitte

Job Description
What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

Our purpose

Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change.

Main Purpose of Job

To support Engagement Manager in delivery of services to / at client premises on delegated engagement / project. 

Key Performance areas

1.    Strategic Impact

•        Supports the Engagement Manager in delivery of engagement / project, in specific area of competency
•        Raises issues with manager as identified in area of focus that may affect the quality of delivery or timelines of the engagement 
•        Identifies opportunities for follow-on work and works with management to win the business
•        Assists in development of client presentations / discussion documentation
•        Actively builds business relationships that generate leads
•        Gathers information to understand broader offerings of Deloitte and seeks opportunities for cross-selling
•        Raises solutions to address issues in area of expertise that may enhance / renew service offerings to client

 

2.    Client Impact: External / Internal

•        Communicates regularly with both Engagement Manager and client to meet deliverable expectations in specific area of expertise
•        Develops productive working relationships with client staff

 

3.    Operational Effectiveness

•        Proactively identifies client needs and problems on technical issues that arise and propose resolutions to address these
•        Manages risk in area of engagement in alignment with Deloitte policies 
•        Consistently reviews and analyses accuracy and quality of own deliverables
•        Maintains clear communication channels with engagement team members on work status

 

4.    Development/Growth of Team

•        Shares expertise and knowledge with team members and assists where possible to ensure quality and timeous delivery of work
•        Mentors junior members of the team
•        Maintains own development and knowledge in specialised area

 

5.    Budgets / Profitability

•        Maintains quality and timeous delivery as per SLA

 

6.    Differentiators for this specific role

•        Leverages experience of SAP module and architecture to design and implement solution supporting a client’s requirements
•        Supports sales pursuits within a particular SAP module
•        Leverages experience in SAP module to develop relationships with SAP

Qualifications
Qualifications & Experience required

Required

•        Computer Science or Information Management Bachelors Degree
•        5 years working experience

Preferred

•        Postgraduate qualification in Computer Science or Information Management Degree
•        5 years in a client facing role, ideally in a consulting environment
•        S4HANA
•        Cloud implementations

Additional Information
Key Competencies required:

Technical Competencies

•        Technical expert in specific area and/or industry
•        Demonstrated project management skill
•        Consulting skills
•        Experience in drafting and presenting to clients
•        Good report writing skills
•        Sound financial knowledge and understanding
•        Business acumen
•        Supporting the technical design process by participating in the analysis of technical application requirements
•        Assisting in implementing analyses that will identify requirements related to people, processes and technology
•        Participating in implementing the technical infrastructure
•        Assisting in the integration of technical and application components
•        Coding and testing program modules; assisting in design
•        Maintaining, tuning and repairing applications; providing user support
•        Participating in execution and documentation of tests
•        Executing conversion plans and documenting possible improvements; identifying disruptions in the processes
•        Experience Solution Manager 7.2, Charm, ITSM, Solution documentation
•        Windows, Linux, SQL, HANA, ORACLE

 

Behavioural Competencies

•        Excellent communication skills, both written and verbal
•        Strong interpersonal and relationship building skills
•        Mentorship and coaching ability with desire to develop self and others
•        Strong client delivery focus
•        Adaptable, managing change and ambiguity with ease
•        Focus on quality and risk
•        Problem solving ability
•        Proactive
•        Resilient
•        Able to effectively prioritise tasks
•        Takes responsibility

Leadership / Behavioural Capabilities

•        Living our Purpose - Identifies and embraces our purpose and values and puts these into practice in their professional life
•        Influence - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders
•        Performance drive - Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results
•        Strategic direction - Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities
•        Talent development - Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador

 

Cross-Consulting Capabilities

•        Delivery Excellence - Ability to produce a high quality work product and collaborate with others to deliver a superior client experience
•        Knows the Business and Sector - Ability to understand how business functions operate and how sector trends impact a client’s business
•        Analytical Thinking & Problem Solving - Ability to select appropriate methods for collecting and analyzing data, and develop informed recommendations that shape or support the client’s business strategy
•        Financial Acumen - Ability to incorporate financial information when evaluating strategic options
•        Executive Presence - Ability to deliver key messages with clarity, confidence and poise to instill confidence in clients
•        Logical Structuring - Ability to organize insights and define a logical flow to tell a story when presenting recommendations
•        Global Mindset - Ability to apply a global and diverse perspective to problem solving
•        Business-Technology Acumen - Ability to address client business challenges in the intersection of process and technology

Service Line Specialized Capabilities

•        Offering Delivery Expertise - Ability to deliver results for clients by applying domain knowledge and appropriate methodologies
•        SAP Capability Specialization - Ability to develop and apply a deep expertise in a SAP capability

How you’ll grow

• At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.

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Job Description

Main Purpose of the Job

Under minimal supervision, to deliver an efficient and effective internal administration and support service to all relevant stakeholders with a focus on accuracy and timeliness.

Differentiators for this specific role

To provide an effective and efficient overall business administrative support service to leadership, management and staff within the Risk Advisory in the region.

Business Development Support / Proposals

• Supports KZN Business Development efforts through administrative support in data gathering, research and proposal development

• Coordination function between key stakeholders in supporting business development opportunities in the region

• Client interface support to leaders and managers in the team

• Sourcing leads on new bids via adverts in the media

• Formatting of proposals

• Preparation and compilation of bid documents  (Updated CV’s compliance documentation, printing, binding etc.)

• Follow up on wins/losses of proposals submitted

Project Execution/Strategic Impact

• Supports and monitors the RA KZN Business Development Plan through administrative project support to leaders, managers and staff, in supporting the regions strategy and deliverables

Clients

• Support with client related reporting, packs, Audit committee documents, letters etc. as required

• Ensuring that catering and venues are booked for client meetings held internally and where applicable

• Liaising with the events team to coordinate internal events and client functions whilst working within budget

Financial

• Conduct monthly recons on Partner/Director credit cards and ensure allocation to the correct GL and Cost Centre.

• Purchase order creation.

• Liaison with central finance team

• Ensure that professional affiliation membership subscriptions are renewed

General Administrative Duties

• Regional Partner Diary Management

• Flight or travel arrangements as applicable

• Ad-hoc administrative support to Tip-offs Anonymous as required

• Support with RA Moments that Matter initiatives

• Minutes of Meetings & Tracking of Action Points

• Conduit between P&P and business on relevant talent matters – i.e. contractor timesheets, new hires, etc.

• Ordering and oversight of RA stationary, printing and refreshments

 

Qualifications

Minimum qualifications:

• National Diploma in relevant function (3 years)

Desired qualifications:

• Degree

Experience:

• Two to four years' experience within the function

• Experience preferably within professional services

Technical competencies:

• Good technical knowledge in specific functional area

• Basic skills in analysis and report writing

• Experience in drafting of reports for review

• Competent in MS Office suite and programs relevant to role

• Working understanding of business principles

Behavioural Competencies:

• Communicates effectively both in writing and verbally

• Displays good interpersonal and relationship building skills

• Shows desire to develop self

• Focus on delivery

• Adaptable

• Demonstrated focus on quality and awareness of risk

• Able to solve day-to-day problems without management input