Job Opening at Fidelity Services Group

MAIN PURPOSE OF JOB: 

Identifying and securing new business, within the security/housing estates and small commercial market. Performing risk assessments to establish customers’ needs and create a logical link between the client’s risks and the available solutions the group can offer to mitigate those. Cost, compile and present proposals to potential clients.

Liaise with Localised Security Schemes, housing estates and new complexes (domestic and commercial) on providing comprehensive security solutions, i.e.

• Guarding
• Electronic security systems alarm installation
• Monitoring
• armed response
• bicycle patrols
• CCTV
• access control
• Electric fencing

QUALIFICATION & EXPERIENCE:

• Matric (Grade 12) is a minimum requirement with preference for tertiary qualification
• Marketing diploma or Degree - Advantageous
• Knowledge of the guarding industry and electronic security systems
• Drivers Licence - Compulsory
• Own vehicle - Compulsory
• Valid PSIRA - Grade C - Compulsory
• Previous alarm and/or security guarding sales experience with a good track record
• Knowledge of risk assessment fundamentals
• 4+ years’ experience in sales preferred with customer solution sales experience ideal

JOB REQUIREMENTS & OTHER ATTRIBUTES:

• Computer Literate (MS Office, Email and Internet)
• Sales Minded
• Knowledge of the security industry
• Able to work flexible hours
• Presentable and of sober habits
• Excellent communication, presentation and negotiation skills
• Attention to detail – Risk assessments
• Good networking skills

INCUMBENT:

INTERNAL CLIENTS:

• Head of Sales Dept.
• Special Projects Manager
• Regional Managers
• Regional Sales Managers
• Guarding Regional Manager
• Guarding Operations department
• Group Managers
• Group Executives

EXTERNAL CLIENTS:

• Suppliers
• Customers
• Business Network

KEY PERFORMANCE AREAS: 

• Sales
• Risk Assessments

DUTIES:

• Sell bespoke security solutions to both residential and small commercial clients
• Drive technical revenue through solutions
• Identify potential new business via leads, planned prospecting, networking and cold calling.
• Build and maintain relationships with developers of new housing/security estates and commercial complexes and sell our comprehensive range of products.
• Attend LSS/ HOA/ Estate operational meetings.
• Build relationships with security-related contractors (e.g. fencing, access control)
• Obtain endorsements from Homeowner Associations for ADT services.
• Perform site surveys to assess needs, quote preparation and presentation. After-sales site visits.
• Assess changing customers’ needs/security trends through discussions with customers/developers and project managers.
• Attend meetings with Head of Sales Dept to report back on leads/self-generated leads/new business opportunities and track of growth as per business plan.
• Attend sponsored events, networking and community events to promote company image and public relations.
• Provide feedback on competitors, customer needs and security trends and advise accordingly to the Head of Sales Dept.
• Growth of new business within the security/housing estate market
• Maintain pipeline reports
• Liaise with the groups legal department to produce site specific SLA’s
• Keep record of all site documentation
• Drive App Adoption as an product in the scoped solutions
• Other duties could be assigned as required by the business
• Integrate risk assessment findings into presentations to create a logical path to the suggested solution
• Keep up to date with the latest crime trends
• Research area crime patterns
• Keep up to date with changes in technology and advice clients accordingly
• Liaise with operational teams to produce basic site risk assessment / benchmarking documentation / Site Operating Procedures for sites based on the solutions
• Perform site visits with the client to establish risk profiles
• Produce both basic and comprehensive risk assessment reports for new and existing customers
• Yearly risk assessments for customers earmarked by internal clients and suggest new solutions, SOP’s or recommendations to the group to improve services
• Advise and assist operations managers with site-specific SOP’s and training requirements for specific sites

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Key Performance Areas: (Not totally inclusive)

• Assisting the Finance Team with recons memos, account payable, general office and admin queries when requested.
• Preparing and clearing of bank reconciliation and submitting to Head Office.
• Preparing and submitting accruals and reversals monthly.
• Ensuring that all costs are captured in the relevant month / cost control.
• Preparing and processing journals and assisting with month end processes.
• Assisting with MOS reviews on a regular basis to ensure that capturing has been done correctly and timeously.
• Scrutinizing of all GL accounts to ensure the correctness thereof.
• Providing financial assistance and support to operational staff assistance.
• Assisting the Finance Manager with weekly reports due to Head Office i.e. (Transport, Payroll, Claims, Price Increases, Credit Control etc.)
• Ensuring that all Policies and Procedures are always followed for audit purposes.
• Supervising and monitoring cashbook, petty cash and creditors functions.

Minimum Requirements:

• National Diploma in Bookkeeping, with at least 5-8 years’ experience.
• Tertiary CA or Financial Degree will be advantageous.
• In depth knowledge of the General Accounting.
• Advanced Excel Skills.
• Project Management experience.
• Billing Experience.
• Ability to work weekends and travel when required.
• Experience in the security or service-related industry.
• Ability to work under pressure and meet tight reporting deadlines.
• Strong administration and organizational skills.
• Numerical accuracy and high methodical working methods are required.
• Strong planning, leadership and organisational skills as well as good interpersonal and communication skills are essential.
• Computer literacy and knowledge of SAP is a requirement.