Internship Opportunities at Services Seta

DUTIES

• Assist in collecting and analyzing data for various research projects
• Conduct literature reviews and summarize key information
• Assist in compiling and present research findings in reports and presentations
• Collaborating with team members and stakeholders to gather information, share insights, and contribute to strategic projects
• Support the verification process of performance information
• Collaborate with different departments to gather necessary data
• Assisting in the preparation of reports, presentations, and documentation related to strategic projects and initiatives
• Organizing and maintaining databases, spreadsheets, and other documentation related to strategic plans and projects
• Provide administrative assistance in Qualifications Development projects
• Maintain documentation related to Qualifications Development updates
• Provide administrative support for Chamber Operations meetings and events           
• Coordinate communication between Chambers Operations and stakeholders.
• Coordinate interaction between the department and other departments, management, employees, and other stakeholders
• Handling various ad-hoc tasks and assignments as required to support the overall strategic planning efforts of the organization
• Providing general administrative support such as scheduling meetings, managing calendars, and handling correspondence
• Schedule meetings and other appointments on behalf of the department
• Ensure that the department adheres to all organisational deadlines
• Supporting project managers in organizing meetings, tracking project milestones, and ensuring deadlines are met
• Answer calls and handle enquiries as far as possible
• Ensure efficient administration within the department
• Process travel related documents for the department
• Develop and maintain a filing system
• Keep information in own area of work confidential
• Collate all departmental meeting minutes
• Provide assistance with departmental meeting agenda compilation and distribution thereof

Requirements

• National Senior Certificate or equivalent certification , at a minimum NQF 4
• A National Diploma or equivalent (NQF 6) in Internal Audit, Business Administration or Public Administration or Public Management or Monitoring and Evaluation or a social sciences research qualification

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DUTIES

• Provide administrative support in the Legal department
• Schedule meetings and other appointments on behalf of the Legal Advisors in the Department
• Open and maintain legal files in accordance with legal practices
• Assist with handling legal administration requirements
• Organize and maintain legal documents, and case files
• Check and monitor standing instructions
• Assist legal advisors with legal research
• Assist in the development of tender contracts
• Assist with the Contracts Register by ensuring that it is in place and up to date
• Maintain records and a database of legal service providers
• Assist in maintaining legal opinions database
• Attend to adhoc requests emanating from the Legal Services management

Requirements

• National Senior Certificate or equivalent certification, at a minimum NQF 4
• A National Diploma or equivalent certification (NQF 6) in Law

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DUTIES

• Uphold the image of Services SETA through professional behavior and administration of the reception area and office according to quality standards.
• Always adhere to corporate values and ethics when interacting with Services SETAs 
• Welcome visitors and offer refreshments where necessary.
• Provide assistance to walk-in visitors wherever possible.
• Keep visitors informed of waiting times where necessary.
• Keep the reception clean and tidy at all times.
• Report maintenance issues promptly and monitor progress until they are resolved.
• Attend to the reception area at all times during office hours.
• Perform basic trouble shooting to correct minor problems.
• Attend to incoming calls efficiently and timeously in order to minimize customer waiting time.
• Route calls to the relevant people
• When callers are on hold, ensure that the person whom they want to speak to is aware of the pending call and keep the caller up to date with progress.
• Proactively take messages and ensure that all staff are aware of and receive their messages timeously.
• Screen calls in order to assist with queries or to route the callers to the correct area
• Photocopy and scan documentation upon request
• Filing
• Distribute documents correctly and timeously
• Provide typing services as requested
• Bind documents when requested
• Receive and dispatch courier packages
• Collate information for reporting
• Support Services SETA projects by:
  • Assist in scheduling of monitoring and evaluation visits
  • Assist in scheduling of induction  visits
  • Prepare site visits reports.
  • Provide other project related clerical functions 
• Support the office in conducting outreach and stakeholder engagements on and/or off-site i.e. career exhibitions, stakeholder capacitation sessions.   

Requirements

• National Senior Certificate or equivalent certification, at a minimum NQF 4
• A National Diploma or equivalent certification (NQF 6) in Business Administration or Public Administration or Office Administration or Project Management or Human Resources or equivalent certification