Exciting New Vacancies at Absa Group Limited (Absa)

Job Description

• Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and business needs to provide appropriate solutions. Drive achievement of targets as per individual scorecard.   
• Customer Focus: Proactively drive acquisition and cross-sell initiatives through re-engagement processes. Ensure service and complaints resolution are within acceptable service level agreements.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.  
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Description

Product development and enhance product offering.

• Take full responsibility for execution of new products and enhancements within the business unit product development policy as well as within the provisions of fair customer treatment.
• Identify and define product optimisation opportunities and strategies (e.g., coverage, branding, distribution channels, product collateral, pricing, and performance levels).
• Understand customer needs from distribution team to develop and drive the customer proposition per segment and product area.
• Manage each product development by implementing the gated process, from product concept, through to detailed design stage, implementation, and post implementation.
• Research and investigate product ideas and conduct a detailed preliminary assessment looking at the strategic fit and risks associated with any new product and that all key steps up to product launch are followed and documented as per the new product approval requirements.
• Make sure that the processes and documentation related to the products are in place (through the Product Development area).
• Conduct a post implementation review in respect of product performance and general progress of all launched products through the new product approval process. This entails assessment of sales performance of the product within a given period (e.g., 6 months).
• Conduct competitor and market intelligence background research for all new product developments. This entails desktop mini research on any published competitor product information as well as through interaction with relevant distribution channels.
• Manage and prioritise a portfolio of existing and new solutions though a product development pipeline from idea generation and business evaluation in the Product Management area through to development, go-to market and maintenance in the Product Development area.

Research

• Investigate and embark on a continuous market scanning of Local and International peers to identify and stay abreast of market trends and activities to inform opportunities for new or enhanced products and services.
• Initiate market research relating to the product alignment to client needs, competitors, and future trends to ensure sustained profitability for Absa and competitive advantage.
• Engage in networking activities, e.g., attending relevant industry conferences, to stay abreast of changes in the industry, product offering and procedures to absorb the impact of change.
• Formulate and influence product strategies based on research findings.

Product management

• Review and modify existing product performance to maximise profitability and meet customer needs.
• Understand and interpret products based on robust analysis and alignment with the respective portfolio strategy i.e., financial models, customer survey findings and overall product strategy. This insight will help to make informed decisions as to the future direction/strategy of the allocated product portfolio.
• Assume responsibility for performance monitoring and proactive management of the products by understanding the key performance drivers including behavioural trends, financial indicators, and growth/performance metrics.
• Review the product offering and profitability on an ongoing basis to determine its penetration to the market, validate budget and make recommendations to expand, maintain or discontinue a given feature.
• Develop a library with expert knowledge of the relevant product technically and operationally.
• Undertake regular competitor and non-competitor analysis in terms of product strategy, practices, and proactively initiate product reviews based on trends identified to ensure ongoing product competitiveness.
• Identify non-profitable investment products from the portfolio and implement corrective actions. This may involve ensuring that product and market research is done to review potential enhancements, liaising with pricing to re-price, or discontinuing the product.
• Manage product and process changes focusing on evaluating, recommending, and controlling all changes to product and process designs.

Product Governance and Risk Management

• Monitor and make sure that all products and related activities comply with the relevant legal and regulatory requirements.
• Ensure compliance to Group policies and guidelines in terms of new product approval, etc. and stay abreast of the changes.
• Monitor activity and identify trends in product usage with the potential for risk and address these by investigating and driving actions to mitigate.
• Document and update product processes, forms and manuals including both internal and external documents/forms and information.
• Assess any potential issues (pricing or key features of the product) in achieving the projected numbers and develop plans to address them.

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Job Description

Accountability:  Strategy, Planning and Risk Management

• Manage the implementation of leading-edge payment and collection strategies in Home Loans.
• Manage and development collections and high-risk account management strategies (preventing a customer rolling into collections) using leading-edge techniques / scoring to maximize collections, including the ownership of implementation of the strategies (Example TRIAD, Collections Scorecards).
• Review and optimize Forbearance strategies for Home Loans to ensure recoveries are maximized whilst rehabilitating the customer.
• Participate in the strategy setting and design of the Collections Operations and External Debt Collectors incentive programmes to ensure their effectiveness in motivating collectors and ensuring performance is improved to attain budgeted targets.
• Participate in strategy setting and design for the payments solution across the different payment types, including DebiCheck, RMS and other, to ensure improved instalment collection performance.
• Maintain documentation of end‐to‐end credit collections strategy.
• Develop strategy and policy tests to challenge and enhance current strategies.
• Understand the interaction between the macro environment and credit performance and adjust credit collections strategies to accommodate stressed events – based on macro expectations.
• Ensure Management Information (MI) in place or is developed to monitor strategy performance and effective implementation/adherence by quality checking MI teams reports and reviewing the information the relevant product committees.
• Ensure that the required portfolio reviews are completed, review the results and make recommendations to the business leaders on how their business activities should be tweaked to improve portfolio performance.
• Ensure systems used for implementing collections strategies are fit for purpose and identify and specify enhancements by confirming strategies are working as required and as per implementation plans.

Accountability:  Stakeholder and Relationship Management

• Coordinate and communicate collections activities with the respective BUs, Risk, technology and Operations teams.
• Drive close collaboration with the Operations and Technology teams and instill a co-operative and conducive working relationship.
• Secure support from Collections and Recoveries Operations, Risk Teams, MI, Business teams, Finance and HR to deliver collections programs.
• Participate in the BU / Manco meetings to ensure adequate communication and understanding of senior managers in the BU around the analytics-based methodology used by Risk and decision-making, and the benefits thereof.
• Support the BUs to deliver impairment targets and Loan Loss Rates aligned with the forecasting by providing proactive analysis and guidance on how to manage credit risk within acceptable levels.
• Liaise with various internal stakeholders (e.g. Risk Management, Collections Operations, Risk Head, IT and Enablement, Group Risk) to secure their respective support in the implementation of changes to the strategies and support implementation.
• Review and report strategy performance and trends to the Head: Home Loans collections and recoveries strategy, Operations Manco, Home Loan Exco and other relevant committees as required.

Accountability:  People and Culture

• Builds and sustains a culture that aligns to RBB’s aspirational colleague experience to deliver the target customer experience and financial performance.
• Ensure delivery of business goals by aligning Performance Development (PD) Plans of direct reports to the business goals.
• Instil a performance development culture through directing the PD process and adhering to the PD calendar.
• Ensure delivery of business goals by managing and developing colleagues on a project-by-project basis to deliver on the desired business goals.
• Pro‐actively identify development areas of indirect reports within the HL collections strategy team and assist with development plans to address them.
• Assist with the interview process for HL Risk function to attract and retain talent, with the assistance from the HR Business Partner.
• Identify team capabilities and develop a succession plan, with the assistance from the HR Business Partner.
• Initiate disciplinary action process as and when required, with the assistance of the Employee Relations Consultant.
• Effectively lead team members and ensure their efforts are recognized.
• Ensure execution of plans seeking to address employee related issues ‐ e.g. Employee Survey (EOS) action plans.

Accountability:  Control 

• Accountable for ensuring an optimal and complaint control environment within the product that appropriately balances collections activities and customer experience with the need to grow to achieve the financial ambitions and balance sheet aspirations of RBB.to address employee related issues ‐ e.g. Employee Survey (EOS) action plans

Additional Job Description

Education and experience required

• Honours Degree in Mathematics and / or Statistics or equivalent NQF level 8 qualification.
• 3 years of relative banking experience of which 2 years should be in a senior role (preferably Retail Banking).
• Highly numerate and literate.
• Well-rounded credit professional with sufficient management experience.

Knowledge and skills: 

• Knowledge of /in dealing with Retail Bank clients (Expert).
• Proven record of accomplishment in credit management & Sanctioning (Expert).
• Financial analysis and interpretation skills (Advanced).
• Stakeholder Management Skills (Advanced).
• Decision Management using predictive models (Expert).
• SAS Skills (Expert).

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Key Accountabilities:

• Establish strong working relationships with ARO Treasury and Business leads, developing an understanding of growth strategies, business challenges and distribution channels
• Review and challenge FTP results with Treasury Finance, ensuring that FTP impacts on Business are fully understood.
• Develop coherent management information solutions and produce necessary reports to improve the understanding and transparency of FTP on business P&L. Engage Business to ensure FTP impacts are understood – current and projected.
• Develop and maintain a detailed understanding of business outlooks and the projected FTP impact on business. Monitor performance on a current and projected basis and determine and advise the Heads of ALM & FTP of potential actions that can be taken to support business and treasury targets.
• Determine and advise the Heads of ALM & FTP of areas in which the FTP framework can be used to support business to achieve Board targets and drive implementation in the Business
• Act as a central point of contact for business queries on FTP impacts and performance to plans
• Provide support to the Head of FTP on the production of training material, Treasury Committee and Finance Committee packs and proposals.
• Conduct sensitivity and “what-if” analysis as required to understand potential FTP outcomes and related risks / uncertainties.
• Provide key FTP inputs into planning and budgeting process, working with finance team. Scrutinise inputs and results for reasonableness.
• Model oversight which entails monitoring of the FTP model, enhancing or refreshing existing models, and testing the model build data is of sufficient quality and completing statistical data analysis to ensure this.
• Assisting the modelling team through performing analyses to understand the impact and changes, adherence to governance processes, and documentation of the model.   
• Review, challenge, and explain the Treasury P&L on a monthly basis and provide guidance on the opportunities to optimise the funding structure of entities to enhance ARO’s contribution to the Group earnings.
• Lead P&L engagements with in-country Treasuries advising on strategic planning requirements; determining the support required by ARO entities and preparing updates to the Treasury Committee and the Board as part of the integrated planning process
• Work closely with in-country FLM to ensure alignment between balance sheets and Treasury P&L performance
• Lead the engagement with Finance on Treasury P&L matters to ensure MI and ad hoc requirements are effectively implemented and monitored.
• Stay abreast with macro developments and industry and peer developments in the area of FTP to ensure approaches remain in line with best practice.

Knowledge and skills: 

• Highly numerate with a strong analytical background.
• Strong experience with senior management reporting, influence and stakeholder management
• SAS or equivalent modelling and Balance Sheet management experience
• Banking experience in a Treasury environment, Risk or Finance

Minimum requirements

• Qualification: B.Sc. in Mathematics, Statistics, Economics, CFA 
• 5 years (Technical/Managerial) Finance; Balance Sheet Management experience
• SAS / modelling experience is advantageous
• Banking experience in a Treasury environment, Risk or Finance
• Regional Africa experience advantageous

Education

• Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)

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Job Description

• Minimum 150 FAIS credits, Personal Lines, 2 Years experience in Short-Term Insurance environment, FAIS recognized qualification, RE5 certificate completed. CPD hours up to date. Strong sales and customer service experience. Basic and incentive.

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Key Accountabilities

Accountability: Technical Authority

• Maintain a high level of knowledge of the technical subject matter. Specifically, a good knowledge of the following is required:
• Regulatory Reporting including new developments and impact analysis
• Banking (Retail, Wealth, Investment Banking, Wholesale Banking, Treasury)
• Provide challenge to the technical subject matter experts in the risk and production centres
• Provide review and sign-off of team deliverables
• Perform and present financial analysis; prepare and present commentary
• Design, develop and maintain analytical processes and tools to ensure that it delivers accurate information
• Interact with senior leaders in the firm and the Prudential Authority
• Engage with outside key partners (e.g. auditors) where required
• Identifying and⁄or implementing projects by the teams necessary in improving wider risk and return production environment

Accountability: Analytics

• The role will support senior internal stakeholders in the business and provide analytic insight based on business understanding to senior stakeholders.

Specific accountabilities include:

• Designing, developing and implementing analytical tools which will provide comfort that internal and external reporting is accurate (including scenario analyses to anticipate and challenge reporting results)
• Ensuring that team members have a detailed understanding of products and businesses to enable relevant design and interpretation of analytics to enable accurate timeous commentary on reporting
• Provide input into regulatory reporting deliverables using business knowledge obtained through analytical processes
• Provide commentary to assist the Risk and Production centres to continuously evaluating the control framework and to enhance it as appropriate

Accountability: Reporting

• Production of monthly and quarterly packs to the Prudential Authority. Production of consolidated returns.
• Designing, developing and implementing processes and systems which will enable the reporting of data to the Prudential Authority as well as to the Regulatory Review Committee (RCC) and Regulatory Reporting Change Control Committee (RRCCC)
• Implement controls to provide comfort that reporting is accurate
• Responsible for ensuring that all reporting is delivered on time and is accurate
• Reviewing of reporting and commentary received from Risk and Production areas to ensure that reporting is accurate

Accountability: Project & Staff Management

• Providing leadership to junior team members in the area of implementing and improving reporting processes
• Ensure that assigned projects are planned, staffed accordingly and successfully implemented within agreed timelines. Communicate if risks arise to successful implementation of assigned projects, and finalise and propose alternatives
• Assist in embedding formal Performance Development and informal coaching in the team
• Review training needs of team members and ensuring that team members receive the relevant training

Role/Person Specification

Education and Experience Required

• B degree⁄similar qualification in a financial⁄related discipline or CA(SA)
• Non CA with 8 to 10 plus years relevant experience or CA with 6 to 8 plus years PQE
• Regulatory Reporting experience essential
• Management experience preferable
• Business experience in a banking environment gained from a Finance or Product

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Key accountabilities 

 Accountability: Managing daily sales targets (40% ) 

Outputs to deliver this accountability:

• Agree and sign sales targets with the Team Leader and come up with innovative sales methods to utilise to achieve these targets.
• Receive calls from clients requesting quotes and make calls to clients offering Short Term Insurance, based on the information received from various marketing campaigns and database provided by the Marketing department.
• Offer clients information regarding processes, procedures and compliance (on voice logging where applicable) according to the FAIS Act.
• Liaise with the client to obtain information from them regarding for example, personal details such as their name and address, the article to be insured and previous insurance history.
• Accurately capture the information that the client provides on the Websure/Siebel system and generate a quote based on the information provided
• Send the telephonically agreed quote to the client, via Email, and explain the quote by outlining for example the cost of the premiums, the excesses and the benefits of the product.
• If the client accepts the offer, proceed to the finalisation stage of the application process by liaising with the client to obtain the information (e.g. banking details debit order dates, non-payment disclosure etc.) necessary to complete the application on the system on the clients behalf adhere to all processes, procedures and compliance policies at all times throughout the process. 

Accountability: Client Experience (15%) 

Outputs to deliver this accountability; 

• Delight client with excellent service and assist them in an efficient manner by sending all the relevant documentation and by attending to any queries or related issues they may have within the agreed timeframe/Service Level Agreement (SLA) 
• Meet all timeframes agreed and act in a professional manner to gain the trust and buy-in from clients in order get referral business. 
• Retain client loyalty by offering products that are good value for money and that will meet the client’s needs.  Where possible resolve all client queries at first point of contact, however if unable to assist refer clients to the correct channels (e.g. Team Leader: Sales or Manager: Product). 

Accountability: Risk and Compliance (40%) 

Outputs to deliver this accountability: 

• Ensure that minimum standards with regards to quality assessments are adhered to by, for example, obtaining the correct information from clients to generate the correct premium. 
• Offer all relevant and up to date information regarding the product offered to assist the client to make the most informed choice, such as explaining the types of cover that is offered and what the benefits and features are on the product. Offer clients factual information but do not advise (on suggested insured amount) the client on the decision that need to be made. 
• Ensure (by following the relevant underwriting questionnaire) that the underwriting guideline is strictly adhered to at all times when securing a sale. 

Accountability: Reporting (5%) 

Outputs to deliver this accountability: 

• Capture data of all inbound and outbound calls on the Z drive worksheet provided by the company. 
• Provide other relevant Management Information (MI) to the Manager: Sales as and when needed

Education

• National Senior Certificate/ Matric (Grade 12)

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Job Description

• Customer service: Deliver customer service at first point of contact 
• Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing 
• Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management 
• Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer.

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Description

Accountability area 1: Sales Strategy 

• Responsible for the overall Absa Insurance Company (AIC)  strategy and execution through effective partnering with the relevant stakeholders, both internal and external in alignment with the BU and Cluster objectives.
• Develop plans to penetrate and expand the targeted segments and market opportunities.
• Drive profitable growth through fostering closer alignment with the open market.
• Identify and implement relevant strategic, tactical, and other support interventions to meet objectives.
• Identify appropriate products for distribution and give input into product development.
• Understand the customer and partner needs to develop and drive the customer and partner propositions across the relevant segments and Regions.
• Manage the key inter-relationships / dependencies between the overall sales planning, execution functions residing within business and enablement functions to ensure alignment between functional areas and overall AIC  and to ensure that the overall business strategy, together with the key measurements are delivered and realised.
• Driving communication for the formal Sales Agenda and key themes across the business at different Management layers / audiences at the various Exco, Manco, meetings and at the various Forums to ensure alignment across the AIC community.
• Establish value-based strategy for all leads and sales opportunities within Absa Insurance Company  across all portfolios.
• Provide business insights based on trends, competitor offerings and global best practices as it relates to Absa Insurance Company  .
• Contribute as a key ExCo member to the overall agenda internally and with external stakeholders, ensuring that the AIC agenda is appropriately managed and reported to all requisite stakeholders, in particular the Absa Insurance Company ExCo.

Accountability 2: Stakeholder Management 

• Identify and cultivate strategic partnerships that enhance distribution network.
• Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities
• Pro-actively drive up the integration into the different areas of the bank to achieve sustainable profitable growth.
• Build and develop relationships across the Absa Group with various stakeholders with the intention of improving collaboration to maximize business growth.
• Accountable to lead and drive up the visibility and clearly communicate the STI value proposition to PSC and Absa Group colleagues and customers.
• Foster collaboration with Bank stakeholders to jointly identify partnership opportunities to benefit the wider franchise and drive- up growth. 

Accountability 3: Client-Driven Innovation and Growth

• Stay abreast of industry trends and role players and ensure that AIC is well-positioned to provide competitive and industry-leading products and services.
• Provide input into the overall AIC experience.
• Strategically influence the development of products and services that meet or exceed customer needs and expectations, creating stakeholder value.
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders.
• Identify technology solutions to streamline sales processes and leverage technology solutions to enhance efficiencies.

Accountability 4:  Data Monetisation

• Consider the explicit use of data and its inherent value to explore opportunities, plan and guide all decisions for execution.
• Use data to obtain a quantifiable economic benefit for the area of accountability, leveraging internal or indirect capacity to make measurable business performance improvements and inform decisions accordingly.

Accountability 5:  People Management

• Create an innovative, high-performance culture.
• Set up clear plans to grow talent by supporting them to make the transition to Exco succession bench.
• Ensure effective implementation of group standards for formal Performance Development.
• Working with the People Lead and other executives, develop a learning and development strategy that will address the current and future business needs.
• Ensure there is a clear plan to support the enterprise and BU transformation objectives and ensure this is implemented. 
• With the support from the People Lead, establish a clear plan to attract and retain diverse talent to support business ‘s current and future needs.  
• Working with the People Lead and your senior management team, ensure that the key insights from the EOS are understood in detail and clear remedial plans are implemented. 

Accountability area 6:  Risk Management, Governance and Control 

• Maintain a BU Risk Dashboard and ensure adequate controls are in place for the BU to remains at acceptable risk appetite.
• Enforce a culture of proactive compliance and risk management at all levels within the BU.
• Work with the Risk & Governance team  to determine action plans to effectively reduce and manage risk related to audit findings, Compliance and Risk issues.
• Actively drive the closure of actions and review the issue assurance testing conducted on all closed items.
• Actively monitor the timely completion of Group Compliance assessment and training within the BU
• Ensure compliance with all the applicable banking and insurance regulatory laws, standards, and best practices.
• Implement appropriate systems and controls in accordance with approved risk appetite  and consistent with internal policies and procedures, both from a Banking and Insurance regulations perspective
• Address any identified inadequacies or gaps in the control environment and timeously escalate same through the Absa governance structures, were material and justifiable.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Job Description

Commercial Finance Execution Accountabilities 

• Serve as a subject matter expert on financial data integrity, accounting processes, reconciliations’, analysis and reporting for end-to-end Financial Management in business area.
• Develop and sustain knowledge and experience on the end to end processes, including relevant systems within scope of work.
• Responsible for continuous operational excellence and real-time responsiveness of finance to enable business to achieve growth and profitability objectives.
• Prepare for all planning cycles in advance and ensure adequate engagement with the relevant finance and business teams.
• Focus on information-driven performance improvement and formulate data into easy access standardised views.
• Ensure that the CFO and senior managers are appraised of key financial issues that need to be raised with executive leadership to enable integrity and timely management the BU.
• Create unprecedented, seamless customer experiences via finance BU enablement.
• Embrace our distinctive brand aspiration and infuse in business.
• Identify and innovate operating practices to optimize the function. Embrace digital solutions.
• Drive continuous process efficiency, financial rigor and controls. 
• Adopt what’s ‘best for absa’ approach in finance practices.
• Have a holistic eco-system view of business, that is, geography, customer, channel and product in developing information views of business.
• Book of work contribution: Build innovative finance business case financial information, insights and benefits tracking’s’ solutions to continuously inform management decisions.
• Transform and evolve Finance planning, tracking and control processes.
• Know BU financial ambitions and balance sheet aspirations of PSC in performance reporting.
• Contribute to the effectiveness of the core finance processes for PSC Finance (annual planning, forecasting, spend trajectory and reporting).
• Understand and integrate Treasury, Risk, and Finance data from a BU perspective, where appropriate.
• Influence the build of a leading global payments hub, where applicable.
• Maintain stewardship and excellence which drives performance and sustainable growth through preservation of financial integrity.
• Be an active force for good in society through business execution.
• Contribute to BCM & cybersecurity processes relevant to the BU and finance execution.

Financial Reporting Accountabilities

• Build trust in the finance function through the creation of a single source of financial information which is corroborated by related management information sources and alignment to the agreed accounting principles, methodologies, and underlying data are correctly applied.
• Generate innovative easy to comprehend progress reports for leaders on their strategic agenda, short-term and long-term plans and investments, operational success metrics, efficiencies, risks and mitigations.
• Interact with the stakeholders to agree minimum quality standards, as well as an agreed method of communicating and resolving any identified quality deficiencies in the reporting process.
• Own the process of delivery of high-quality information for regular and ad-hoc enhanced reporting to agreed requirements, timelines, and standards.
• Act in line with the correct governance and control frameworks across the Finance team, as well as for proactively addressing any deficiencies and exceptions.
• Develop and implement control procedures as deficiencies or exceptions are identified which support the production of error-free reports. Assess and drive improvement of business accounting practices and policies.
• Take a commercial view on business and provide contextual insights into performance reports.
• Integrate advanced modelling and analysis capability to provide actionable intelligence, beyond data within the function.
• Generate finance narratives and insights driving business; and build pioneering new propositions.
• Ensure appropriate, quality and timeous delivery of accurate financial and non-financial management information to support business objectives and expectations, including appropriate financial and non-financial metrics, valid and insightful comments and packaging the information in a relevant and appropriate manner.
• Deliver reporting reflecting deep commercial, holistic understanding, coherency, clarity, and contextualisation. Tell the story with passion and conviction.
• Provide thought-leadership, insight, influence and challenge on evolving stakeholder information requirements and reporting processes to deliver analytics.
• Align to processes around month-end, year-end and planning cycles across the PSC finance community and BU based on the requirements from Group. Prepare for all cycles in advance and ensure adequate engagement with the relevant finance and BU teams.
• Manage the production of regular, high quality, standardised financial and non-financial reporting and analytics to Business and Finance; and focus on effective collaborative stakeholder hand-offs in the production.

People Investment Accountabilities

• Peer responsibility: Coach, inspire, engage, mentor and develop finance and business savvy leaders.
• Network with finance colleagues across ABSA and create awareness of challenges, opportunities and issues and encourage collaboration
• Focus on Finance skills evolution and remaining relevant.
• Embrace the value of finance partnership in Management Information, Advanced Analytics, business growth opportunities, and partnerships into the core of our business.
• Ensure deep personal understanding of income statement, balance sheet, margin returns, variance analysis, capital and liquidity requirements, revenues, assets, liabilities and capital, expenses, headcount analytics and other key ratios through relevant business engagement.

Role / Person Specification

• Minimum holding of a Post Graduate Degree (NQF level no.8+), CA (SA) or CIMA or MBA qualification preferred.
• 5+ years professional financial management experience (including articles if applicable)
• 2+ years Banking Experience desirable

Knowledge and skills:

• Experience in executing finance processes.
• Experience in building financial models and an advanced Excel user
• Experience in financial planning and risk assessment
• Broad Finance including strategic, commercial, legal, risk and operational aspects
• Understanding of the financial services sector within a professional business environment
• Knowledge of building collaborative work environments

Education

• Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)

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Job Description

• Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
• Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
• Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• National Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)

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Key Accountabilities:

• Identify and monitor the ABM’s interest rate risk exposures centralised in Treasury by understanding and explaining  the drivers of changes in all ALM risk metrics (NII risk and EVE risk)
• Lead the production and management of the monthly analytics required to explain and monitor the core drivers of NII and EVE risk and IRRBB gap risk for ABM
• Engage Business to identify and monitor the bank’s fixed rate risk exposures.  Report risk positions and changes on a monthly basis and agree the risk mitigation activities required with TES to mitigate risks and operate within risk limits
• Lead the production of monthly and ad hoc MI required to explain the fixed rate risk positions arising in RBB, CIB and Treasury.   Ensure positions are aligned to Business and Treasury trade books and Finance records.
• Lead the management of fixed and structural rate risk positions  - Explain and monitor the impact of fixed / structural rate risk positions and hedging on IRRBB metrics, advising on monthly movements and escalation of rising risk positions
• Develop a structural balance outlook to provide a forward looking view of the potential changes and impact on the local risk hedge approach
• Lead engagement with the QRM modelling team and Risk to ensure IRRBB balance sheet and risk positions are appropriately modelled for IRRBB risk measurement

Role/Person specification

Education and experience required

• B-degree Quants degree eg BSc. Maths, Stats, Economics, CFA , CA (SA)
• 5 years (Technical/Managerial) IRRBB experience
• 5 years QRM modelling experience (development and implementation)

Knowledge and skills: (Maximum of 6) 

• Highly numerate with a strong analytical background.
• Deep expertise in IRRBB risk modelling and hedging strategies
• Strong experience with senior management reporting, influence and stakeholder management
• Banking experience in a treasury environment, risk or finance
• QRM risk modelling experience (not mandatory)

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Job Description

• Customer Service: Respond efficiently, accurately and courteously to all customer service matters, complaints, requests 
• Support the development and maintenance of processes in Customer Services Centre: Adhere to all processes in the CMP Customer Services centre and identify opportunities to improve Client Servicing processes 
• Monitor and control risk associated with the Customer: Ensure that all activities performed in providing Customer Services comply in all respects with Absa's risk and compliance policies and procedures as well as legal and regulatory requirements 
• Stakeholder Management: Establish and maintain good professional relationships with relevant stakeholders so as to remain abreast of their needs and issues and respond rapidly and effectively 
• Self-development: Owning and being proactive about own training and development

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Description

• Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
• Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
• Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• National Diplomas and Advanced Certificates: Business, Commerce and Management Studies

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Job Description

Strategic Leadership:

• Develop and implement a robust conduct risk and ethics strategy aligned with the organization's overall objectives and regulatory requirements.
• Provide strategic direction and oversight to the conduct risk and ethics teams, ensuring integration a of conduct and ethics, and other risk management and compliance functions.
• Oversight of the organizations ethical framework and ensure integration into all aspects of operations.
• Promote ethical behaviors and conduct that aligns with the organization’s values and objectives.

Policy Development & Implementation:

• Develop and maintain conduct risk and ethics policies, procedures, and guidelines.
• Ensure effective communication and implementation of policies across the organization.

Risk Assessment & Management:

• Identify, assess, and prioritize conduct and ethics-related risks across the organization.
• Design and implement risk mitigation strategies and controls to manage and mitigate identified risks.
• Ability to identify inter- relationships and connectedness between ethics risk and conduct risk to enable a more holistic approach to risk management.

Training & Awareness:

• Develop and deliver conduct risk and ethics training programs for employees at all levels
• Promote awareness and understanding of ethical standards and conduct risk management throughout the organization.

Monitoring & Reporting:

• Establish and maintain a robust monitoring and reporting framework to track and report on conduct risk exposures, incidents, and compliance with ethical standards.
• Provide regular updates and reports to senior management on conduct risk and ethics-related matters.

Stakeholder Engagement:

• Build and maintain strong relationships with internal and external stakeholders, including regulators, to ensure alignment and collaboration on conduct risk and ethics matters.
• Act as a trusted advisor to senior management and the board on conduct risk and ethics-related issues.

Continuous Improvement:

• Continuously review and enhance the organization's conduct risk and ethics framework and practices to reflect changes in the regulatory environment, industry best practices, and emerging risks.
• Demonstrate a proactive growth mindset to enhance the conduct and ethics program with advancements in technical systems, reporting, and data analytics and use of predictive modelling to increase and optimize conduct and ethics risk monitoring
• Drive a culture of continuous improvement and excellence within the conduct risk and ethics function.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Description

• Minimum a bachelor’s degree 
• Chinese language competencies, including listening, speaking, reading, and writing in Chinese.
• Strong analytical and research skills
• Solid knowledge and relationship with leading Chinese Global Corporates operating in Africa.
• Finance and accounting background preferred.
• Passionate about the China Africa business and making a difference to the society.
• CFA/CA/MBA preferred.
• South Africa permanent resident/citizenship essential.
• 5 years plus years relevant experience as a relationship/coverage banker.
• Capability to learn things quickly via a combination of on-job training and Absa’s CIB training academy.
• Willingness to travel in Africa (up to 40% of the work time, mainly in English speaking Southeast Africa)

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Job Description

• Managing Others: Take responsibility for the effective management of others 
• Business Management: To provide specialist advice and support in assisting to manage and deliver on business initiatives 
• Meeting deadlines: Completes tasks timeously 
• Dealing with Stakeholders: Taking responsibility for managing the expectations of stakeholders 

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Description

Risk Management 

• Monitor client’s performance on a continuous basis for risk indicators and perform formal reviews at specified time intervals to identify any changes in the client's business or operating environment.
• Monitor adherence of covenants and conditions on a continuous basis and discuss any deviations and possible concerns with Sales team and escalate to Line Management and Credit if necessary.
• Adhere to ARMS credit requirements as stipulated in the Absa credit policy. Monitor and report boundary events in terms of the Operational Risk Boundary.
• Obtain input from Product Industry Specialist, where appropriate to assist in client solutioning and credit application process.
• Identify the need for a meeting between high-risk clients, Credit and Business Support.
• Request updated valuations on properties that serve as security for facilities in line with Absa Credit policies.
• Manage and communicate the risks associated with outstanding securities.
• Pro-actively identify problematic /high-risk clients and advise Credit, accordingly, manage them with a view to provide special input and implement loss preventative measures i.e., EWL Reports.
• Request and manage outstanding Financial Statements as stipulated in the Absa Credit policy.
• Action and manage daily Odex, Referrals, REPL and REPC. Contact clients that are on the referral listing for rectification.

Credit Management 

• Explore new, improved, and alternative ways of solutioning client credit requirements.
• Adhere to Bank’s credit policies and procedures and ensure that they are fully complied with and that any policy breaches have been suitably addressed and mitigated.
• Provide bank codes and reports on clients.
• Pro‐actively manage credit risks associated with the portfolio of clients and their related products.
• Manage and drive the deal forum process to ensure quality applications are submitted to the sanctioners with sustainable credit solutions

Portfolio Financial and Operational Management 

• Compile reviews, amendments, and new applications to the appropriate lending authorities.
• Issue facility letters to clients after reviews have been compiled and new facilities granted.
• Draft and issue letters of reminder when facilities expire according to policy requirements, for example 30-, 60- and 90-day letters.
• Contribute to the Non‐Interest Income by ensuring recovery of manual fees (e.g., Reviews, valuations) to avoid revenue leakages.
• Spread client's financials on the various Credit Risk Grading models i.e., Agri Model, Public Sector Model, RiskCalc Model and Triad.
• Provide the Default Grading (DG) output from the Credit Risk models.
• Capture all information on the various risk grading models 100% accurately by checking that all the models balance.

Client Solutioning and Customer Service 

• Identify cross sell opportunities from analysis of Client's financials, account conduct and industry change and pass on to Relationship Executive/Transactional Banker as a lead.
• Be part of the solution by attending sales best practice sessions with relevant stakeholders, give credit input to mitigate risk on the identified product offering or new acquisition, and monitor progress on the sales funnel, until the lead is converted into a deal.
• Conduct research on the industry in which the portfolio clients operate, to understand the industries overall profitability, industry trends and clients market standing relative to their competitors.

Teamwork and Self Development 

• Attend team meetings and contribute fully, including suggestions for ways of improving customer service and meeting targets.
• Develop supportive relationships with colleagues and create a sense of team spirit.
• Communicate concerns or challenges that derive from team interactions in a constructive and positive manner.
• Develop and maintain contacts with Specialists in other areas of Relationship Banking and the Group.
• Keep abreast of regulatory changes through regular training.
• Monitor available L&D courses to develop your own training whilst helping others in the team to develop theirs.
• Demonstrate the willingness and ability to perform to the very best levels to ensure personal alignment to ABSA's values and vision.

Minimum Requirements

• 5 years experience in similar position
• Strong computer skills and experience with Microsoft Office, especially Excel.
• Agricultural Credit Analysis experience (Preferred)

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Description

• Source Utilisation: Obtain walk in client or data leads from the Bank staff in the branches (Consultants, 
• Customer Experience: To provide service excellence and achieve customer satisfaction 
• Risk & Control: Ensure that staff members where applicable, i.e. Planner Assistants have a clear 
• Manage Sales & Growth Targets: Capture the correct Policy Relevant Information (PRI) number on the EBankpac system On a monthly basis, check the accuracy of the commission statements received from the AIFA Commissions department. Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements 

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Description

Skill requirements are:

• Certified Cisco specialist.
• Experience of NAC, WAF, network diagnostics, DNS, security management, firewalls, vulnerability management, remote access, VPN, IPS, 

The role is within the Converged Security Office your responsibilities will include the following:

• Review of proposed security technical designs and provide technical expertise
• Evaluate, test and pilot new security tools following the formal engagement of Security Risk and/or business drivers
• Install, operate, automate and troubleshoot network security related controls such as IPS, NAC, WAF, Firewalls, Proxy, etc. 
• Analyze network traffic, log files and create risk-related stories
• Perform system upgrades, patching and vulnerability remediation
• Remediate incidents, including outside of working hours
• Perform standby duties
• Implement automation on network security controls & analysis
• Develop detailed technical configuration documents, working closely with the security architecture and standards group
• Support of Security Risk and Architecture in the secure delivery of products both emerging and updating of existing solutions as per business needs
• Review and evaluation of new security architectures and designs
• Combine the knowledge of security technology evaluations and emerging products with security business needs
• Ability to work with other engineers both internally and external to Absa; learning and evaluating emerging technologies
• Ability to manage vendor relationships knowing due diligence goes beyond just the technology and engaging with the right business people to ensure Absa fully leverages vendor relationships

What do you need to get in?

• NQF level 6 B Degree
• 8 years (technical/lead) experience in technology
• 6 years Security Engineering experience preferably within a large financial institution
• Industry & Vendor certifications – NAC, WAF, SANS, ISACA, Checkpoint, Cisco, RSA etc. preferred
• Excellent understanding of security strategies and technologies including but not limited to secure global network designs, routing, switching, DNS, DHCP, etc.
• Knowledge in multiple information security technologies and their strengths and shortcomings
• Experience with securing information for cross-functional, cross-platform applications
• Monitors marketplace trends, vulnerabilities, emergent threats and audit/control issues
• Knows what should be communicated and when
• Actively seeks ways to understand and mitigate risk
• Able to shift well from task to task

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)