Current Vacancies at Hollywoodbets

You Bring

• 1-2 years in Gaming Industry.

What You’ll Do for The Brand

Branch Growth

• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratching’s which occur throughout the day.
• Be knowledgeable on all betting rules, odds and pay-outs.
• Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
• Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.

Sales Administration

• Manage cash within the branch according to defined processes/procedures and minimize risks, theft/fraud.
• Team members are to be alert to emerging attempts to defraud the company.

Cash Management

• Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
• Interim checks must be done within the course of the day with the team leader on duty.
• Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
• Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that your workstation is well maintained and in good working condition.
• Comply with all procedures to prevent losses to the company, advising your branch /Senior Team
• Leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).

Customer Service

• Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address customer complaints and ensure that customers are given positive feedback.
• Build strong relationships with regular customers.
• Create a customer centric culture within the branch and drive the philosophy of “service with smile” at all times.

Compliance

• Compliance and adherence to the company's internal control policies.
• Compliance with the code of ethics and escalate fraudulent activities.
• Team members to ensure they are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allowed to take bets wearing Hollywood uniforms.
• Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to other team members.

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The successful candidate will be responsible for maintaining cleanliness and hygiene at the branches and ensuring is always in a clean and orderly condition.

A Bonus to have:

• 6 months within the Gaming or Betting industry.
• Relevant Diploma, Degree or NQF 4 Learnership.
• Valid driver’s license.
• 1-2 Years leadership experience

What You’ll Bring To The Team

Branch growth

• To ensure achievement of targets within your areas in accordance with Branch budgets.
• Drive business results by creating an open dialog with your guests to educate them on all your Branch products.
• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all game rules, odd and pay-outs.
• Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
• Taking customer bets where applicable (A requirement in express Branches).

Cash administration

• Cash management within the Branch according to defined processes and procedures and minimize risks, theft and fraud.
• Educate team members on all FICA Compliance.
• Ensure daily banking schedules are submitted to the Branch Manager and Senior Team Leader.
• Ensure adherence to credit card administration and EFT policies where applicable.
• Ensure team member are issued with correct floats at the end of their shift.
• Interim checks must be done within the course of the day with Team Leader on duty.
• Ensure to reconcile by end of shift to the balance which is reflected on the LPM, Admin and HIS report.
• Recovery process must be managed in line with processes and procedures.
• The correct process must be followed with lost ticket claims;
• Ensure the ticket number is received from the Helpline when processing the claim.
• Record the guest’s details and ID number to validate payment after 90 days.

Branch reporting

• Ensure that daily newsflashes provide a high-level overview of the operations for the day.
• Manage Branch stock control to ensure that there is sufficient supply (although not over and under).
• Ensure that a stock taking is done weekly and account for stock shortages.
• Team Leaders must send an email notifying the Branch Manager, Senior Team Leader and Cash Management Department of the shortage.

Security management

• Be aware of your surroundings when opening and closing the Branch.
• Ensure all security factors are adhered to when banking is conducted.
• Be aware where all panic buttons are placed within your Branch.
• Ensure all camera’s inside and outside the Branch are all in working order.
• Manage all security aspects in the Branch.
• The cashing up process must be conducted with the Branch doors closed with security monitoring the area.

Branch appearance

• Ensure that the Branch is always neat and tidy according to Hollywood standards.
• Ensure that that facilities are well maintained and in good working condition.
• Comply with all procedures to prevent losses to the organisation, advising your Branch/Senior Team Leader promptly of any problems and malfunction with the terminals, equipment and resources (e.g. TV display of results, Off-line).

Compliance

• Compliance and adherence to company's internal control policy.
• Ensure compliance with company, legislative and legal requirements.
• More specifically, ensure compliance with Gambling Board requirements.
• Compliance to the code of ethics and escalate fraudulent activities.
• Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
• Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
• Ensure all team members are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allowed to take personal bets within the Branch.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

Communication

• Ensure all operational communication within the Branch is circulated to all team members.
• Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct line of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People management

• Manage team member rosters and schedules and ensure the Branch is adequately staffed taking into account busy periods, events and operational requirements.
• Ensure staff attendance and behaviour is manage with the guidance from Branch Manage and Senior Team Leader.
• Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.

Guest service

• Ensure to provide good guest service by being friendly, helpful, polite, and courteous at all times.
• Pro-actively address guest complaints and ensure guest feedback is positive.
• Build strong relationships with regular guests.
• Create a guest centric culture within the Branch and drive the philosophy of “service with a smile” at all times.

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You’ll Bring

• Experience in Microsoft Office – Word and Excel.
• 2-3 years administrative experience.
• Experience with cash management.

What You’ll Bring to The Team

• Provide Branch administration support by enforcing Team Members to follow the cash management policies and procedures.
• Be aware of securing cash in the Branch.
• Highlight and ensure all Team Members follow administrative policies and procedures.
• Co-ordinate, organise and monitor cash movement with alertness.
• Handle and maintain financial data.
• Ensure accurate management of expenses in line with Branch limits (petty cash).
• Organise and maintain effective filing system.
• Ensure compliance with company policies, standards and regulations.
• All opening floats are to be collected no later than 8:00 am on a daily basis (can be Branch specific).
• Cash up all departments to reconcile the previous days takings.
• Ensure cash count balances and send document to BM/AM & Support.
• Scan tickets on SYX, run tickets report and find all missing tickets manually.
• Ensure all outstanding tickets are recorded and paid out.
• Ensure to be knowledgeable on your Branch limit and bank the difference with G4S/ Fidelity.
• Ensure to advise Surveillance when you require to open and close the safe.
• Banking confirmation sheet to be updated with seal and bag number before dropping in safe.
• Ensure that all the floats issued to the Team Members are accurate.
• Ensure all cash ups are accurately managed to balance in line with all takings.
• Record all shortages and report to the Branch Manager/ Senior Team Leader.
• Racing figures on SYX recon should match the figures on HIS recon.
• Ensure all deposits and withdrawals are accurately captured.
• Check that all credit card slips match with the summary slip.
• All transactions under receipts payments should have supporting documents.
• Ensure that a stock take is done daily/weekly/monthly and record stock shortages/out of lines.
• Cash up all airtime sales and enter on the recon.
• Calculate all pay-outs done by LPM Attendant and subtract from float issued. The balance should be the amount returned in cash. Ensure that the manual payments done match the hand payments received by Kingdom Slots (dependant on supplier at your branch). Copies of the manual payments should be kept in the LPM file. LPM cash up must reconcile with machine summary slip.
• Capture all transactions on the recon. Ensure supporting documents are obtained for safe keeping.
• Balance the safe (physically count cash).
• Complete checklist on the internet.
• Complete all spreadsheets and send to Team Support (cash count, banking schedules).
• Cash up all department turnovers and ensure accuracy of balancing (Racing, LPM, F & B- Z reading, LPM hand pays, LPM Manual pays, LPM cash up, Kingdom slots cash up).
• Ensure turnover report is sent to Branch Manager /Senior Team Leader.
• Cash up procedures must be completed by 2 team members at any time (Admin Clerk & TL).
• Ensure to complete a daily cash hand over.
• Check the recon and follow up on any shortages. Ensure effective and efficient recovery processes/ procedures is followed to manage the out of line.
• Ensure AOD forms are submitted to the Payroll department from a recovery perspective.
• Ensure all audit queries raised are cleared timeously in the region.
• Ensure superior customer service and customer experience. Pro-actively address customer complaints and ensure customer feedback is positive.
• Build strong relationships with Branch Managers/Senior Team Leaders and Team Members.
• Create a customer centric culture within the region and drive the philosophy of “service with a smile” at all times.
• Compliance and adherence to Company's internal control policy, Compliance to the Code of Ethics and escalate fraudulent activities.
• Actively promote the Hollywood values. Live the values and lead as an example to the team.
• Ensure timeous submission of daily, weekly, monthly reports.
• Respond to all queries timeously.
• Ensure paperwork is put together and sent to Team Support and copies are kept at the Branch.
• Adhoc tasks.

What You’ll Bring to The Team

• Good communication and interpersonal skills.
• Excellent telephone and email etiquette.
• Exceptional people skills and time management.
• Great team player who welcomes all challenges.
• Efficient and reliable.
• Ability to work well under pressure.
• Good reporting skills.

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You Bring

• Grade C.
• Computer Literate.
• 1 – 2 year’s Security experience.
• Registered with PSIRA (Private Security Industry Regulatory Authorit

A Bonus to have:

• Valid driver’s license.

What You’ll do for the Brand:

• VIP (Security) Officer must be present 15 minutes before the Branch opens.
• Branch Manager or Senior Team leader will open the Branch in the presence of the VIP (Security) Officer.
• VIP (Security) Officer need to ensure they conduct a perimeter patrol before the Branch opens.
• VIP (Security) Officer need to check around the premises for any suspicious movements before the Branch is opened.
• VIP (Security) Officer needs to be extremely vigilant and alert at all times of their surrounds before the opening and closing of the Branch.
• VIP (Security) Officer needs to conduct a floor walk once the Branch is open, to observe all is order.
• VIP (Security) Officer must valid all observation checks are completed before the Branch Manager or Senior Team Leader continues with their daily checks.
• During opening and closing, one VIP (Security) Officer must be positioned away from the entrance, observing his or her colleague and checking for potential danger.
• Patrolling should include inside and outside the Branch entrance, back areas and all parking areas.
• Ensure all two-way radios are fully charged during shift change and hand over equipment inspection.
• Charge the batteries overnight so that they are useable from the beginning of your shift.
• Ensure all panic button and two-way radios are in good working conditions and keep safely.
• VIP (Security) Officer must carry their panic buttons, two-way radios and earpieces to ensure open communication and ease of access in the event of an emergency.
• The VIP (Security) Officer that is posted to the searching zone must use the scanner to search all guest entering the Branch including team members.
• Ensure at the searching zone the Branch door or the gate is always kept close.
• VIP (Security) Officer are not allowed to cross gender scan guest entering the Branch.
• Male guest must be scanned by only male VIP (Security) Officer, female guest to be scanned by only female VIP (Security) Officer.
• VIP (Security) Officer must ensure to search female bags with a stick. Male guest is not allowed to bring in their bags.
• VIP (Security) Officer is to direct traffic on our premises and ensure the free flow of foot traffic and to control the number of vehicles entering and exiting the building.
• End of day closing procedure, VIP (Security) Officer must minimise entry by sliding close one door to ensure security of minimising high risk.
• VIP (Security) Officer must attend Branch meeting when notified by the Branch Manager to attend.
• VIP (Security) Officer must assist when receiving stock, doing alarm test and submitting of daily report every morning by 10:00am.

Guest Service:

• First impressions last – VIP (Security) Officer are at the forefront of Hollywood.
• VIP (Security) Officer are the first encounter with the guest.
• Ensure to make the impression by greeting the Guest with “Good day, welcome to Hollywood”
• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address guest complaints and ensure guest feedback is communicated clearly in an effective and positive manner.
• Create a guest centric culture within the Branch and drive the philosophy of “service with a smile” at all times.
• Ensure to treating our guest with respect and have the good attitude at all times.
• When Guest are leaving the Branch VIP (Security) Officer to wish the guest good evening or good night and ask them to come again. “Good Bye Sir, please come again

Compliance:

• VIP (Security) Officer must ensure they are dressed in full Amadoda uniforms with their name badges before the beginning of their shift. (black shoes, black socks and white vet only).
• Scan all persons entering the premises including team members.
• Be observant of guest leaving the Branch, identify if they entered the Branch with something you noticed and are leaving without that object.
• No bags are allowed inside the premises.
• No Weapons or Guns are allowed into the premises (except on an official law enforcement officer).
• No person under the age of 18 is allowed into the premises.
• If you are dealing with a difficult customer contact your colleagues and press the panic button before the situation escalates out of control.
• In Branches with no liquor licence, no alcohol is allowed on the premises.
• Credit bets are not allowed to be taken by any team member.
• VIP (Security) Officers on duty are not allow to take bets with Amadoda
• VIP (Security) Officers on duty are not allowed to utilize the Limited pay-out machine.

Code of Conduct:

• While on duty you will not sit or lounge, make use of your cell phone or eat.
• No smoking on duty.
• You will not report for duty under the influence of alcohol.
• You will not abandon your post. This could lead to disciplinary action against you.
• You are not allowed to sleep on duty. This will lead to disciplinary action against you.
• You will not have casual conversations with friends or other team members while at your post.
• You will not accept tips from the guest.

Values:
 

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.

Other:

• VIP (Security) Officer must report their absenteeism to the Branch Manager or Senior Team Leader 2 hours before their shift begins.
• Must be able to work in a rotating shift or work flexible hours.
• Ensure your physical fitness is obtained at all times in line with the job requirements.

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You Bring:

•  4 years’ experience in Marketing, Data Analytics, E-Commerce
•  4 Years’ experience within a Management Role
•  A Valid Driver’s License with own vehicle

Advantageous:

•  A relevant Marketing degree

What You’ll Do for The Brand:
The role may include but is not limited to:

Strategic Planning & Implementation:

• Work closely with the marketing and Leadership Teams to provide analytical support and review the effectiveness and performance of new and existing marketing activities; including but not limited to Ad campaigns, PR and Comms, Promotions, Sponsorships, Events, Ambassador Programmes, Affiliate Programmes etc.
• Own Marketing KPI & ROI reports and spend time with marketing stakeholders ensuring these reports meet the Teams’ evolving data needs, and that they are used to inform changes to plans and strategies improving performance and delivery.
• Measure, report and analyse customer behaviour and marketing campaign results across products, platforms and other performance segments.
• Be an expert in customer data and help identify and fill data gaps using internal resources and external agencies (if required).
• Collaborate with other business teams, (e.g., Mobile, Product, CRM) to understand the impact of analysis across multiple areas of the business.
• Perform valid and reliable market research analysis and utilise online market research, and catalog findings to databases
• Devise and evaluate methods for collecting both primary and secondary data (Surveys, Questionnaires, Opinion Polls etc.)
• Design specific research projects that aid the business in getting a better understanding of customer’s needs and wants across the product categories that we offer.
• Remain fully informed on market trends, other parties research and implement best practices

Technical Skills and Experience:

• Solid understanding of through-the-line, integrated marketing principles
• Experience in all aspects of traditional and online/digital marketing, handling and analysing large amounts of data to successfully drive conclusions.
• Highly proficient in Excel (Pivot tables specifically)
• PowerBI Dashboard creation highly advantageous
• Understanding of SQL
• Basic understanding of Database queries
• Strong Data skills - must be comfortable analysing large quantities of data to create summaries, develop models, extract insights and provide relevant recommendations.
• Exceptional project management skills, driving multiple initiatives and roll outs to meet tight deadlines.
• Exceptional quantitative, analytical and problem-solving skills with the ability to draw insights and recommendations from analysis and present proposals to internal stakeholders.
• Able to work quickly, able to experiment and amend approach based on data analysis and results.
• Must have expertise in Google Analytics and other web & SEO analytic tools
• Experience with online advertising platforms such as AdWords, Facebook a plus
• Strong understanding of digital media, eCommerce business models

People:

• Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties.
• Excellent project management, organizational and time management skills
• Work closely with Marketing Intelligence Manager to optimise workflows, review pipeline, resolve challenges, and present solutions.
• Constant self-improvement to ensure your Team consistently performs above standard
• Excellent leadership, communication, and decision-making skills

Business Development:

• Use strong analytical abilities to evaluate end-to-end customer experiences across multiple channels as well as customer touch points.
• Ensure a thorough understanding of our customers and products and be obsessive about how we communicate with our stakeholders
• Conduct a situation analysis of our current marketing activities and make recommendations for improved outcomes and efficiencies.
• Consistently identify revenue opportunities within our established customer base and manage consistent growth by effectively targeting new audiences
• Identify competitors and evaluate their strategies and positioning and devise counter-strategies

Analytics & Reporting:

• Understand key marketing performance metrics, automation and make use of analytics tools to provide in-depth market research & definition, forecasts, competitive analyses, campaign results, and customer trends & insights in order to translate results into actionable insights for marketing team and the business.
• Exceptional ROI-tracking skills, able to prove what is –or isn’t—working and providing recommendations and adapting plans to improve performance
• Weekly, monthly, quarterly and annual reporting
• Ongoing review of analytics to provide insights and optimise strategies and plans

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You Bring:

• 3 - 4 years’ experience in Content Marketing/Copywriting.

A Bonus To Have:

• Certificate/Diploma/Degree in Marketing or related field.
• Valid driver’s license.

What You’ll Do For The Brand:

• Create compelling written sports content across several different websites and blogs.
• Provide leadership and guidance to the Content Team.
• Assist the Digital Content Strategist/Content Manger with overall strategy + implementation.
• Proofread and edit internal as well as correspondence writers’ work.
• Have a deep understanding of trends throughout the world across multiple sporting codes
• Create informative content highlighting new games and products released by the business
• Create and manage an editorial calendar and ensure timeous publication of its contents
• Keep tabs on industry-related news/sports news in order to generate content around trending topics
• Research competitors and provide suggestions for improvement
• Measure ROI and KPIs
• Regular audits, both large and small
• Review analytics and create reports on key metrics
• Collaborate with marketing team

Other:

• Ability to work under pressure and in a fast-paced growing environment.
• Will be required to travel from time to time.
• Ability to think independently with minimal supervision.
• Basic understanding of HTML and web publishing.
• Knowledge and experience in working with WordPress’ Content Management System.
• Comprehensive knowledge/understanding of various sporting codes relevant in South Africa – soccer, rugby, cricket, golf, horse racing, F1 etc.

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You Bring

• Pastel Evolution (or similar software)
• Microsoft Office

A bonus to have  

• Degree/Diploma

What You’ll Do For The Brand:

Financial metrics

• Ensuring all supplier invoices, credit notes and payments are allocated to the correct supplier.
• All valid Tax Invoices are to be captured in Pastel before payment requisition is prepared.
• All Vat numbers need to be checked on e-filling for every new supplier.
• Ensure all company information appears on the invoice as per SARS before capturing.
• All payments to suppliers must be accompanied with a reconciliation of Pastel balance versus the amount due as per supplier.
• Ensure all payment requisitions are prepared before due date.
• Follow up with suppliers to forward invoices if these are monthly payments and that it’s close to the due date as we reduce the risk of paying interest and penalties.
• Address all supplier queries in a timely manner.
• Request BBBEE certificates from suppliers.
• Ensure all new suppliers must provide relevant information to support their banking details and provide. Verify banking details with the supplier telephonically.
• Ensure Supplier Age Analysis balance is reconciled to the general ledger balance.
• Monthly supplier reconciliation must be done which includes the age analysis supported by statements and reconciliations for each supplier. This must be handed over to the bookkeeper or Senior Financial Accountant before the management accounts deadline.
• All supplier queries which cannot be resolved by yourself need to be brought to the attention of the snr creditor’s controller, bookkeeper or Senior Financial Accountant.
• Assist BEE Transformation Consultant with BEE-related queries and follow-ups, particularly in relation to Preferential Procurement.
• Preparation of credit application forms.
• Appropriate maintenance and reconciliation of petty cash float and company credit cards.
• Preparation of monthly reconciliation of the prepayment GL account.
• Ensure all intercompany transactions have been accounted for and loan accounts are balanced.

People

• Living HW values of Service Excellence, Commitment, Integrity, Accountability, Enthusiasm, Ubuntu and Innovation.
• Be considered a team player who helps out rest of team when required over and above their current role.

Compliance, risk and quality

• Attendance at necessary training sessions.
• Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place.
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models.
• Ensure the above (final version) and other documents are chronologically saved/backed up and
• appropriately named.
• Effectively deal with internal, external, SARS and BEE auditors.
• Ensure credit application forms and supplier agreements (terms, conditions, pricing, rebates, settlement discounts/volume discounts etc.) are retained and filed logically.

Other

• Assist with company projects as allocated from time to time.
• Assist with year-end audit files and audit queries.
• Identifying creditor-related risks and ensuring proper mitigation of these risks.
• Maintaining effective relationship and communication with Treasury team.
• Assisting with ideas on innovation and automation of Creditor-related functions.
• Any other such duties that might be required.

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 You Bring

• Housekeeping experience

A Bonus to have:

• Matric

What You’ll do for the Brand:

• Cleaner attired in Hollywood Uniform as per prescribed rules and regulations. Personal hygiene always maintained.
• Ensures work areas are clean and tidy prior to opening, during service and at closing times (this includes the inside and outside of the Branch, as well as the car Park area).
• Floors are swept and mopped, scrubbed, and/or vacuumed. Walls are cleaned. Refuse is gathered and disposed of. Bins are to be emptied, washed, or sanitized and replaced with refuse bags.
• Toilets are to be cleaned.
• Tables and counters, chairs, TV screens, furniture, lights, and machines and/or equipment is clean and wiped prior to team members commencing work.
• Ensures that service areas are neat and tidy during peak periods and quiet periods.
• Appropriate use of cleaning chemicals and cleaning detergents.
• Requests cleaning fluids and/or worn cleaning equipment e.g., mops/brooms/dusters from Branch Manager as and when required.
• Declares breakages to the Branch Manager.
• The cleaning of branch aircon filters weekly.
• Ensure that all tables & chairs in the Gaming areas are maintained – seat covers are monitored, and request replacements as needed.
• Table legs are adjusted to avoid wobbling, and tabletops and edges should be reported if refurbishing is required.

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A Bonus To Have:

• 6 Months to 1- year sales experience.

What You’ll Do for The Brand:

• Adherence to Hollywood dress code. Dressed in Hollywood attire as per prescribed rules and regulations.
• Assist clients with account and betting queries.
• Reaching daily and monthly mobile sales targets, TUV targets and targets related to the increase in mobile customer base. Drive daily sales through the effective demonstration and/or explanation of mobile products, usage methods and services to persuade punters to purchase products or use services. Conducting user specific training where required.
• Drive mobile marketing campaigns at the branch to increase sales.
• Promote the mobile brand. Set up and arrange displays at the outlet to attract the attention of prospective and existing punters.
• Registering of new customer accounts.  Submit FICA registration documents when opening a new account (FICA requirements: Clear ID and Proof of address not more than 3 months old)
• Ensure that FICA documents are sent daily to the FICA Department. Ensure that a picture is submitted.
• Ensure new customer uses the free voucher to bet when account is opened. Show the customer how to bet on mobile application.
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure that cash ups are done in accordance with cash up procedures. Responsible to ensure that there are no shortages. Report all shortages to management.
• Print out vouchers as verification of clock in times and submit to Store Manager for sign off.
• Ensure appropriate management/safekeeping and maintenance of the mobile equipment or inventory received.
• Might be required to rove between branches and stores as per operational needs.

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A Bonus To Have:

• 6 Months to 1- year sales experience.

What You’ll Do for The Brand:

• Adherence to Hollywood dress code. Dressed in Hollywood attire as per prescribed rules and regulations.
• Assist clients with account and betting queries.
• Reaching daily and monthly mobile sales targets, TUV targets and targets related to the increase in mobile customer base. Drive daily sales through the effective demonstration and/or explanation of mobile products, usage methods and services to persuade punters to purchase products or use services. Conducting user specific training where required.
• Drive mobile marketing campaigns at the branch to increase sales.
• Promote the mobile brand. Set up and arrange displays at the outlet to attract the attention of prospective and existing punters.
• Registering of new customer accounts.  Submit FICA registration documents when opening a new account (FICA requirements: Clear ID and Proof of address not more than 3 months old)
• Ensure that FICA documents are sent daily to the FICA Department. Ensure that a picture is submitted.
• Ensure new customer uses the free voucher to bet when account is opened. Show the customer how to bet on mobile application.
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure that cash ups are done in accordance with cash up procedures. Responsible to ensure that there are no shortages. Report all shortages to management.
• Print out vouchers as verification of clock in times and submit to Store Manager for sign off.
• Ensure appropriate management/safekeeping and maintenance of the mobile equipment or inventory received.
• Might be required to rove between branches and stores as per operational needs.

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You’ll Bring

• Minimum of 1-year sales/marketing/promotional experience.
• Held a valid driver’s license.
• Willingness to do shift and weekend work.

A Bonus to have:

• Have a minimum of 1 year of driving experience.
• Relevant Diploma/Degree.

What You’ll Do for The Brand

• Work closely with Area Managers to meet promotional needs.
• Facilitating promotional activities and driving FICA compliance.
• Develop and launch new promotions to Mobile Clerks at branches, outlets, and in the field.
• Jointly plan marketing campaigns with Area Managers.
• Measure the effectiveness of promotions.
• Provide ongoing training to Mobile Clerks.
• Identify interests and understand customer needs and requirements.
• Manage staffing and performance of Mobile Clerk.
• Growth, branding, and rollout of distributor outlets.
• Ensure new Mobile team members have been trained to understand betting types, betting processes, mobile betting, and TUV. Coordinate training.
• Visiting outlets as per call cycle.
• Daily, weekly, and monthly reporting.
• Provide day-to-day operational support to Area Managers.
• Any other related duties that might be required.

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You Bring

• Sales/Marketing or Promotional experience.
• Willingness to do shift and weekend work.

What You’ll Do for The Brand

• Reaching sales targets.
• Promote the mobile brand by attracting the attention of prospective and existing punters.
• Registration of new customer accounts.
• Processing and Submitting FICA registration documents.
• Ensure new customer uses the sign-up bonus to bet when the account is opened. Navigating customers how to bet on the mobile application.
• Ensuring that the cash-up procedure is correct. Reporting all shortages to management.
• Capture clock-in times and submit to Store Manager for sign-off, and practice good time management.
• Might be required to move between branches and stores as per operational needs
• Any other related duties that might be required.