Current Roles at Standard Bank Group

JOB DESCRIPTION

• To lead the exploration, mining and packaging of advanced insights that identify and model new revenue opportunities, the revenue gaps and cost reduction across an allocated product portfolio. To ensure implementation of product economic solutions / algorithms in partnership with Client Solutions, Client Management, Finance and Credit.

QUALIFICATIONS

Minimum Qualifications

• Finance & Accounting or Mathematical Sciences First Degree

Experience Required

• More than 10 years' practical experience in leading actuarial, mathematical, financial and statistical modelling or advanced analytics. Practical experience within banking, business markets and lending is essential. 
• More than 10 years' experience in scenario analysis, business case development and interactive algorithms.  Experience in influencing key business stakeholders.
• More than 10 years' knowledge of income statement and balance sheet drivers. Experience in making commercial trade-offs and building new business models.

ADDITIONAL INFORMATION

Behavioral Competencies:

• Articulating Information
• Checking Details
• Embracing Change
• Empowering Individuals

Technical Competencies:

• Business Acumen (Audit)
• Business Process Design
• Change Control and Management (IT)
• Financial Acumen

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JOB DESCRIPTION

• As a Funding and Money Markets risk management specialist, proactively manage and provide specialist sector relevant pricing and portfolio management of clients, ensuring that client needs are understood and fulfilled to maximise flow sales return within defined risk parameters while optimising cross selling opportunities and overall client experience.

Outputs

Portfolio management

• Manage a portfolio of high and medium touch clients, offering clients multi asset class risk management solutions (FI, FX and MM), that address their interests and needs. Formulate individual client plans, engage in client brainstorming, provide input into the client budgeting process and Client Service Teams (CSTs) for the assigned portfolio of clients in order to achieve annual sales targets. Reduce portfolio concentration risk by diversifying revenue, clients and products where applicable.

Sales management

• Manage the sales process from selling to execution (proposals and pitching, contract negotiation, deal amendments, pricing, documentation), working closely with the Treasury Traders to dynamically manage margins, provide structured pricing, and ensure fair spreads and maximum value to clients.  Ensure zero slippage of foreign exchange revenue and maintain a minimum wallet share (predefined %).

Client relationship management

• Maintain regular contact with portfolio clients to assess and understand their requirements, broaden existing relationships and solicit business development opportunities that meet their respective business interests. Engage in proactive client calling (face -to-face meetings and telephonic).

Specialist and trusted advice

• Provide clients with specialist treasury advisory services. Propose appropriate risk management solutions to clients whilst leveraging our African expertise. Stay abreast of product developments as well as local and foreign market regulations and intricacies. Ensure clients are provided with industry relevant market developments and currency / commodity movements to support their day to day decision making.

Client service excellence

• Act as the primary point of contact for client related issues within the portfolio (e.g. trade failure, no confirmation, system challenges, change in settlement instructions, and payment failures). Promptly refer matters to client services for resolution where required or liaise with / collaborate with managers from other business areas to seek resolution of escalated problems and to ensure efficient client relationship management.

Research, analytics and reporting

• Understand and drive origination through market segment analytics. Have an in depth understanding of clients' year end, budget rate, hedging policy, dividend schedules, working capital cycle, annual financial statement points, FCY debt, competitor offering, risk to multi dealer platforms or outsourcing.

Performance management

• Conduct regular portfolio reviews to identify and manage client retention, lost clients and year-on-year revenue and turnover variances. Conduct regular gap analysis to ensure clients are serviced in every one of their presence countries where SB overlaps to capture GM opportunities.

Digital migration

• Proactively sell digital migration to clients by driving the digital value proposition and leveraging digital transition across the client portfolio. Optimise system utilisation to grow share of wallet.  Promote use of self-service tools to reduce number of client enquiries and address client training issues to achieve predefined E/V ratios for clients on a self-service platform.

Business development

• Proactively identify and target new clients, opportunities and large ticket deals.

Risk management

• Own and drive risk and control for area of responsibility, ensuring all activities are managed within the appropriate risk, controls, and regulatory parameters of the bank. Adhere to product risk limits and internal and external rules in order to ensure an optimum contribution to the bank in terms of profitability and risk control.

Policies, standards, processes, procedures and tools

• Implement applicable policies, systems, processes, procedures so that all relevant risk and business control requirements are fulfilled. Contribute to the continuous improvement of business control systems, processes and practices.

Stakeholder engagement

• Make business decisions with the broader franchise and client value across the universal bank in mind. Build, maintain and expand a network of internal and external stakeholders / partners.  Liaise and partner across GM Sales, Products, Operations and Client Services to identify opportunities to optimise product and service delivery, drive service excellence and to realise new / cross selling opportunities to maximise revenues. 

Continuous improvement

• Monitor, measure, benchmark and evaluate GM processes, tools and systems. Contribute to the identification of opportunities for continuous improvement of the GM Flow Sales processes, productivity and cost reduction to support achievement of business excellence. Initiate and implement changes and improvements to ensure the continuous optimisation and alignment of GM (work) processes, tools and systems.

Internal relationships

• Build, maintain and expand a network of internal stakeholders / partners.  Liaise partner across GM Sales, Products, Operations and Client Services to identify opportunities to optimise product and service delivery, drive service excellence and to realise new / cross selling opportunities to maximise revenues. 

External relationships

• Maintain regular contact with portfolio clients to assess and understand their requirements, broaden existing relationships and solicit business development opportunities that meet their respective business interests.

Work environment

• Domestic/local travel may be required
• Africa Region travel may be required

QUALIFICATIONS

Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Bachelor’s degree in a relevant field of study with ACI qualification and FAIS Regulatory Exam.

Regulatory Requirements

FAIS (South Africa)
Experience Required
Macro Generic
5-7 years

• Experience Description: Relevant experience in treasury sales and / or client relationship management. Good understanding of the buy-side industry, exposure to global markets products and practical application of the products.   

ADDITIONAL INFORMATION

Behavioral Competencies:

• Articulating Information
• Developing Expertise
• Establishing Rapport
• Examining Information
• Generating Ideas
• Inviting Feedback
• Making Decisions
• Providing Insights
• Seizing Opportunities
• Showing Composure
• Taking Action
• Upholding Standards

Technical Competencies:

• Business Acumen (Audit)
• International Market Knowledge
• Product Knowledge (Trading, Transacting)
• Risk/ Reward Thinking
• Stakeholder Management
• Trade Execution