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We are specialists in prepaid products and the electronic distribution of virtual merchandise. We combine technical innovation with entrepreneurial flair to bring products and services associated with the developed world directly to the doorsteps of people who may be geographically and economically isolated from the mainstream. By so doing, we create jobs...
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Job Purpose
- Responsible for revenue generation through effective planning, direction, and coordination of the operations of the organization and delivering exceptional customer service through the direct sales channel.
RESPONSIBILITIES
Drive the Sales and Operations strategy planning and execution
- Explain the local action plan to support team members in their understanding of what needs to be done and how this relates to the broader business plan and the organization's strategy, mission, and vision; motivate people to achieve local business goals
Drive sales growth and performance
- Monitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed
Work Collaboratively
- Contribute to the development of annual and longer-term business plans; forecast performance against business key performance indicators; develop business cases for key activities/projects; and estimate the financial and human resources required to deliver performance targets
Leadership
- Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and/or through participation in trade shows and conferences
Self-Management
- Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships
- Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response
Requirements
Behavioural Competencies
- Customer Focus
- Plans and Aligns
- Manages Complexity
- Communicates Effectively
- Instils Trust
- Interpersonal Savvy
- Collaborates
- Drives Results
- Builds Effective Teams
- Strategic Mindset
- Business Insight
- Financial Acumen
- Directs Work
- Persuades
Skills
- Planning and Organizing
- Commercial Acumen
- Policy and procedures
- Customer and Market Analysis
- Customer-Focused Approach
- Strategic Planning
- Understands Customer Needs
- Project Management
- Negotiation
- Knows the Buying Influences
- Manages Buyer Indifference
- Action Planning
- Adaptive Mindset
- In-Depth Questioning
- Initiates Compelling Sales Conversations
- Prospecting
- Qualifying
- Questions Strategically
- Understands Buying Influencer Needs
- Understands Issues/Motivations
- Workflow Management
Education
- Matric
- Relevant Bachelor’s Degree in Commerce, Sales or Business Management related fields
Experience
- Minimum 6 years’ experience in similar role.
- Experience in managing operations and sales managers in Telecom Industry will be preferable
go to method of application »
Job Purpose
- The fleet Manager is responsible for directly supervising and coordinating activities of all company-related fleets. Maintaining detailed vehicle servicing and inspection records and scheduling regular vehicle maintenance to ensure operational efficiency, among other duties.
Responsibilities
Fleet Management
- Maintain electronic databases of registration, inspections and maintenance of fleet management
- Ensure fleet availability to meet all requests by scheduling, forecasting and surveying current user trends
- Maintain knowledge and utilize all fleet information and user surveys to forecast new requirements
- Perform administrative tasks related to vehicle registration and insurance regarding induction of new vehicles in the existing fleet
- Oversee routine and Adhoc maintenance
- Monitor and ensure fleet operation in compliance with South African legislation and government regulations
- Maintain and monitor data management system to manage vehicle tracking and alerts
- Eliminate fleet redundancies
- Oversee the Fleet disposal process
- Conduct Fleet evaluation on kilometers basis
- Guide regional consumption forecast usage
- Arrange Fleet delivery or transportation
- Optimize fleet route planning
- Optimize underutilized fleet
Fleet Administration
- Prepare daily, weekly and monthly tracking reports
- Prepare SARS logbook reporting
- Manage car hire procedures for insurance and mechanical breakdowns
- Coordinate driver travel and accommodation where required
- Document and manage excess fleet travel cost recovery procedures
- Monthly regional movement and tracking reports
- Oversee CO2 emission compliance and saving procedures
- Conduct supplier onboarding
- Ensure adherence to corporate governance procedures
- Ensure adherence to Health and Safety procedures
- Support IOD process and procedures
- Support HR process and procedures
- Manage and submit AODs for processing
- Budget Forecasting
- Manage budget and spend monthly
Claims Management
- Submission of accident claims timeously
- SAPS reporting
- Registration of accident claims
- Ensure all supporting documentation and pictures are included
- Arrange and assist with repair quotes
- Motivate underwriter authorizations
- Manage insurance excesses
- Assess and process vehicle write-offs
- Process insurance settlements
- Manage write off deregistrations
- Oversee salvage
- Manage third party recovery procedures
Requirements
Behavioural Competencies
- Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Holds self and others accountable to meet commitments
- Plans and prioritizes work to meet commitments aligned with organizational goals
- Anticipates and adopts innovations in business-building digital and technology applications
- Builds partnerships and works collaboratively with others to meet shared objectives
- Anticipates and balances the needs of multiple stakeholders
Skills
- Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies
- Supports business processes without supervision by understanding and effectively using standard office equipment and software packages, while providing technical guidance as needed
- Uses an understanding of numerical concepts to perform mathematical operations such as report analysis with guidance (but not constant supervision)
Education
Experience
- Minimum 4 years experience within a similar role
- Basic experience of coordinating the work of others
go to method of application »
Job Purpose
- The purpose of this position is to drive revenue growth, acquiring new sites as prescribed by the National Sales Manager in line with the overall business acquisition strategy. To seek out profitable new customers for the Company, client retention, advertising, sales and marketing strategy focusing on regional sales and customer relationship management within the informal channel of the organisation across the region.
Responsibilities
Identify New Business
- Identify business opportunities
- Cold calling looking for new sites for Starter Pack Distribution
- Make calls (by telephone or in-person) to allocated customers to develop new relationships
- Responsible for new product sales and achieving set targets
- Leverage both internal and external relationships to increase brand awareness
- B2B (Business2Business) and B2C (Business2Consumer) cell phone starter pack distribution
- Build and maintain relationships with new clients
Customer Management
- Ensure that your customer base is maintained on the master database
- Leverage both internal and external relationships to increase brand awareness and effective execution
- Improve customer retention in the Independent Channels
- Analyse monthly regional reports to identify opportunities and threats
- Building and maintaining relationships with existing clients
- Responding to enquiries in a professional and knowledgeable manner
- Train customers in product knowledge, Rica platforms and mobile solutions
- Ensure cellphone network relationships are managed
Inventory Management
- Inventory control and balancing
- Submit weekly & monthly inventory reports
- Manage all allocated inventory (Gazebos, Speakers, Gig Rig)
Operational Compliance
- Ensure that the call diary is compiled and effectively and executed on a monthly basis
- Coordinate and execute monthly/ quarterly/ and annual regional sales plans
- Ensure effective best practice standards of merchandising are implemented and adhered to at all points of purchase channels
- Ensure adherence to company policy, procedure and relevant legislation
Sales
- Sell cellular products and services directly to customers while following standard protocols
- Ensure achievement of regional sales targets within the Independent Channel
Requirements
Behavioural Competencies
- Ensures Accountability
- Customer Focus
- Interpersonal Savvy
- Communicates Effectively
- Action Oriented
- Instills Trust
- Being Resilient
- Drives Results
Skills
- Action Planning
- Verbal Communication
- Sales Planning and Coordination
- Account/Client Management
- Computer Skills
- Commercial Acumen
- Data Collection and Analysis
Education
- Matric
- FET College (2 A Levels)
Experience
General Experience
- 2 years or more Sales Experience
- Must have Informal/Main market working experience in the industry
- Starter Pack or Prepaid Distribution and Sales experience
- A proven track record in sales
- Willing to travel extensively
- Driver’s license
- Motorbike license - advantageous
go to method of application »
Job Purpose
- The purpose of this position is to drive revenue growth, acquiring new sites as prescribed by the National Sales Manager in line with the overall business acquisition strategy. To seek out profitable new customers for the Company, client retention, advertising, sales and marketing strategy focusing on regional sales and customer relationship management within the informal channel of the organisation across the region.
Responsibilities
Identify New Business
- Identify business opportunities
- Cold calling looking for new sites for Starter Pack Distribution
- Make calls (by telephone or in-person) to allocated customers to develop new relationships
- Responsible for new product sales and achieving set targets
- Leverage both internal and external relationships to increase brand awareness
- B2B (Business2Business) and B2C (Business2Consumer) cell phone starter pack distribution
- Build and maintain relationships with new clients
Customer Management
- Ensure that your customer base is maintained on the master database
- Leverage both internal and external relationships to increase brand awareness and effective execution
- Improve customer retention in the Independent Channels
- Analyse monthly regional reports to identify opportunities and threats
- Building and maintaining relationships with existing clients
- Responding to enquiries in a professional and knowledgeable manner
- Train customers in product knowledge, Rica platforms and mobile solutions
- Ensure cellphone network relationships are managed
Inventory Management
- Inventory control and balancing
- Submit weekly & monthly inventory reports
- Manage all allocated inventory (Gazebos, Speakers, Gig Rig)
Operational Compliance
- Ensure that the call diary is compiled and effectively and executed on a monthly basis
- Coordinate and execute monthly/ quarterly/ and annual regional sales plans
- Ensure effective best practice standards of merchandising are implemented and adhered to at all points of purchase channels
- Ensure adherence to company policy, procedure and relevant legislation
Sales
- Sell cellular products and services directly to customers while following standard protocols
- Ensure achievement of regional sales targets within the Independent Channel
Requirements
Behavioural Competencies
- Ensures Accountability
- Customer Focus
- Interpersonal Savvy
- Communicates Effectively
- Action Oriented
- Instills Trust
- Being Resilient
- Drives Results
Skills
- Action Planning
- Verbal Communication
- Sales Planning and Coordination
- Account/Client Management
- Computer Skills
- Commercial Acumen
- Data Collection and Analysis
Education
- Matric
- FET College (2 A Levels)
Experience
General Experience
- 2 years or more Sales Experience
- Must have Informal/Main market working experience in the industry
- Starter Pack or Prepaid Distribution and Sales experience
- A proven track record in sales
- Willing to travel extensively
- Driver’s license
- Motorbike license - advantageous
go to method of application »
Job Purpose
- The purpose of this position is to drive revenue growth, acquiring new sites as prescribed by the National Sales Manager in line with the overall business acquisition strategy. To seek out profitable new customers for the Company, client retention, advertising, sales and marketing strategy focusing on regional sales and customer relationship management within the informal channel of the organisation across the region.
Responsibilities
Identify New Business
- Identify business opportunities
- Cold calling looking for new sites for Starter Pack Distribution
- Make calls (by telephone or in-person) to allocated customers to develop new relationships
- Responsible for new product sales and achieving set targets
- Leverage both internal and external relationships to increase brand awareness
- B2B (Business2Business) and B2C (Business2Consumer) cell phone starter pack distribution
- Build and maintain relationships with new clients
Customer Management
- Ensure that your customer base is maintained on the master database
- Leverage both internal and external relationships to increase brand awareness and effective execution
- Improve customer retention in the Independent Channels
- Analyse monthly regional reports to identify opportunities and threats
- Building and maintaining relationships with existing clients
- Responding to enquiries in a professional and knowledgeable manner
- Train customers in product knowledge, Rica platforms and mobile solutions
- Ensure cellphone network relationships are managed
Inventory Management
- Inventory control and balancing
- Submit weekly & monthly inventory reports
- Manage all allocated inventory (Gazebos, Speakers, Gig Rig)
Operational Compliance
- Ensure that the call diary is compiled and effectively and executed on a monthly basis
- Coordinate and execute monthly/ quarterly/ and annual regional sales plans
- Ensure effective best practice standards of merchandising are implemented and adhered to at all points of purchase channels
- Ensure adherence to company policy, procedure and relevant legislation
Sales
- Sell cellular products and services directly to customers while following standard protocols
- Ensure achievement of regional sales targets within the Independent Channel
Requirements
Behavioural Competencies
- Ensures Accountability
- Customer Focus
- Interpersonal Savvy
- Communicates Effectively
- Action Oriented
- Instills Trust
- Being Resilient
- Drives Results
Skills
- Action Planning
- Verbal Communication
- Sales Planning and Coordination
- Account/Client Management
- Computer Skills
- Commercial Acumen
- Data Collection and Analysis
Education
- Matric
- FET College (2 A Levels)
Experience
General Experience
- 2 years or more Sales Experience
- Must have Informal/Main market working experience in the industry
- Starter Pack or Prepaid Distribution and Sales experience
- A proven track record in sales
- Willing to travel extensively
- Driver’s license
- Motorbike license - advantageous
go to method of application »
Job Purpose
- Translates business requirements into detailed functional specifications that undergo business stakeholder review.
RESPONSIBILITIES
Business Requirements Identification
- Collect business requirements using a variety of methods such as interviews, document analysis, workshops, and workflow analysis to express the requirements in terms of target user roles and goals
Needs Assessment
- Uncover emerging issues or needs, identifying potential causes, barriers and key stakeholders as well as related issues
Database Specifications
- Contribute to approval process for database specifications to ensure all agreed standards and protocols are followed and data integrity is preserve
Analysis of "As Is" and "To Be"
- Document complex "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required
Horizon Scanning
- Explore and develop a detailed understanding of external developments or emerging issues and contribute to the evaluation of their potential impact on, or usefulness to, the organization
Application Software Development
- Develop existing applications and contribute to development of new applications by analyzing and identifying areas for modification and improvement
- Develop new routine applications to meet customer requirements
Feasibility Studies
- Conduct feasibility studies from a technological and organizational perspective and document findings to complete cost-benefit analysis on implementing changes to business processes, products, or business unit structure
Documentation and Back up
- Create and maintain technical and/or user documentation to a high standard and back up files to ensure instant recovery if problems occur
Personal Capability Building
- Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfil personal potential
- Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media
Requirements
Behavioural Competencies
- Manages Complexity
- Optimizes Work Processes
- Action Oriented
- Collaborates
- Ensures Accountability
- Tech Savvy
- Nimble Learning
Skills
- Data Collection and Analysis
- Computer Skills
- Action Planning
- Assessment
- Planning and Organizing
- Data Control
- Database Administration
- Business Requirements Analysis
- Application Development
- Learning and Talent Development
- Compliance Management
- Verbal Communication
- Numerical Skills
Education
- Matric
- University / Postgraduate (Master’s Degree)
Experience
- Substantial general work experience together with comprehensive job-related experience in own area of expertise to fully competent level (Over 6 years to 10 years)
- Experience of general supervision of more junior colleagues (7 to 12 months)
go to method of application »
Job Purpose
- Maintain the local master data and other data records by ensuring a qualitative and consistent data management, in line with the Blue Label data management strategy, policies and objectives, in order to support and improve business and related technology processes. Ensure that the data is understood, used and shared effectively, meeting quality and integrity standards. The incumbent operates cross domains, overseeing dependencies, and collaborating with data stewards.
Responsibilities
Master Data Maintenance
- Maintain and safeguard documentation on procedures and standards
- Create and maintain Master Data records in accordance with Blue Label process standards, data standards, policies and objectives
- This includes enriching the Master Data with data from sources in- and outside the organisation
- Act as the contact point for the business for Master Data questions/requests
Master Data Operations
- Solve data issues within the organisational IT systems, proactively and reactively
- Conduct an impact analysis for Master Data changes executed on organisation IT systems
- Conduct a yearly Data Quality Assessment for the organisation
- Actively champions data management projects and initiatives
Master Data Validation
- Validate Master Data from a business perspective
- Check for the completeness & accuracy of the Master Data request and for duplicate Master Data records
Data Quality Monitoring
- Implement and maintain the Data Standards and processes within the organisation
- Implement Data Quality and Data Governance metrics within the organisation
- Review metrics and monitor the data quality and raise concerns about Data quality, data governance and related issues as necessary to the data stewards and Data manager
- Take care that the Master Data supports the business processes and requirements
- Provide input to improvement proposals for business processes and related applications (Navision etc) to enhance the overall Data quality
- Proactively maintains evidence regarding the Master Data Quality checks
Request Management
- Ensure that Master Data requests are handled according to the Service Level Agreement (SLA), using the organisation workflow tooling
- Respond to queries from business functions timeously
- Identify issues and use the agreed escalation route in a timely manner if an issue should arise
- Provide proactive, quality service in alignment with service management standards and service levels
Self - Management
- Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
- Demonstrate consistent application of internal procedures
- Plan and prioritise, demonstrating abilities to manage competing demands
- Demonstrate abilities to anticipate and manage change
- Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs
Requirements
Behavioural Competencies
- Ensures Accountability
- Plans and Aligns
- Collaborates
- Manages Complexity
- Business Insight
- Cultivates Innovation
- Customer Focus
- Instills Trust
- Resourcefulness
- Situational Adaptability
Education
- Matric
- Relevant Bachelors Degree
- DAMA CDMP (Advantageous)
Experience
- Minimum 4 years' experience in similar role
- Microsoft Navision working experience (Advantageous)
- MS SQL knowledge advantageous
- Business Analysis knowledge/qualification advantageous
- Scrum certification and/or experience
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Job Purpose
- To provide office and administrative support to either a team or an individual. This role is vital for the smooth running of the business. Duties may include receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing.
RESPONSIBILITIES
Business Meetings/Events Arrangement
- Maintain appointment calendars and reserve meeting rooms following detailed instructions to arrange business meetings efficiently
Administration
- Conduct basic data entry into company systems and file information using agreed procedures to ensure information is accurate and accessible
Correspondence
- Open and distribute mail for a large organisation requiring knowledge of department structures
Document Management
- File records or documents as instructed
Document Preparation
- Input content into standard templates
- Also, take responsibility for collating materials and photocopying them
Work Scheduling and Allocation
- Work according to an assigned schedule
Data Collection and Analysis
- Perform basic data entry tasks, including data verification.
Client & Customer Management (Internal)
- Exchange information with internal clients by having courteous interactions with them
Requirements
Behavioural Competencies
- Ensures Accountability
- Plans and Aligns
- Communicates Effectively
- Collaborates
- Balances Stakeholders
Skills
- Verbal Communication
- Numerical Skills
- Computer Skills
- Planning and Organizing
- Data Collection and Analysis
Education
- Matric
- Relevant certificate in Administration
Experience
- 6 - 12 months of Experience
go to method of application »
Job Purpose
- The Quality Assurance Officer is responsible for the achievement of clearly defined quality standards by the Customer Interface Centre and Back Office personnel. The QA Officer ensures that customer interactions are monitored, assessed and Agents are coached or trained where interactions are not up to standard to ensure continuous improvement of people, processes and procedures.
RESPONSIBILITIES
Quality Assurance
- Understand and execute QA processes and methods relating to the call centre requirements.
- Meet service level objectives of 5 assessments per Team Leader / Customer Service Rep per month for quality assurance monitoring
- Conduct interviews and provide feedback within 24 hours of assessment of an interaction with the customer
- Escalate, report and/or provide recommendation to Team Leaders on disciplinary requirements
- Submit regular updates / feedback / reports to the Team Leader
- Participate in monthly meetings and monthly reporting schedules
- Provide immediate feedback to the Continuous Improvement Team Leader where zero-rated assessments or disciplinary issues are found
- Manage own performance to defined targets and service levels
- Meet or exceed service level targets
Coaching and Training
- Provide input into the performance and training schedule in order to drive continuous improvement in the quality of customer interactions and query resolution
- Identify and report on gaps in training related to attaining First Level Resolution targets
- Work closely with the Trainer to identify capability gaps for resolution by the Trainer
- Ensure input into coaching, training and performance happens regularly to schedule (at least monthly) to drive rapid improvement in efficiencies
Client Relationships Management
- Improve turnaround time for resolving client issues
- Display a passion for client service, client satisfaction and commitment to meeting and exceeding client expectations
- Increase customer satisfaction ratings
Requirements
Behavioural Competencies
- Drive excellent working relationships
- Passion for customer service
- Collaboration with others
- Demonstrates initiative
- Motivated to invest in career & self-development
Skills
- Verbal Communication
- Writing skills
- Customer Service Delivery
Education
- Matric
- Diploma in a business-related field
Experience
- At least 2 years’ experience in a call centre environment is required
- Demonstrated experience in practicing quality assurance methods and processes
- Proven experience in identifying skills gaps and escalating to drive overall skill improvement
go to method of application »
Job Purpose
- Provides administrative support to ensure the efficient operation of the planning team.
RESPONSIBILITIES
Supply Chain Management
- Carry out a range of supplier management activities, either to support others or to fulfill the requirements of the role
- Approval of Orders – KMS (authorized)
- Sales invoicing in NAV
- KMS – Mobile files into NAV
- transfer Approvals - Release to the warehouse (electronically)
- Oversee Stock
- Balancing daily
- Oversee account creation
Administration
- Produce, update and provide best practice support on a wide range of MS documents, databases and other departmental systems to support the work of more senior colleagues
Client & Customer Management (Internal)
- Help manage internal clients by carrying out standard activities and providing support to others
Monthly Activities
- Prepare analysis of market trends for use by others using a variety of data sources
- Oversee Mobile Invoicing process
- Receive activation revenue files
- Reconcile to supplier Control
- Reconcile to KMS
- Import files – and extract statements
- Monthly customer reporting
- Monthly Supplier by Product reporting
- Distribute reports
- New Vendors
- Purchase Invoicing -Stock
- Stock qty Control
- Marketing claims (MTN).Promo items tracking
Data Management
- Use data management systems to access specific information as and when required
- Create and maintain item codes in NAV
- Facilitate with tech ops for KMS
Work Scheduling and Allocation
- Design own monthly schedule and, if necessary, assign work to others in order to speed up office workflow and ensure high-priority tasks get done
Requirements
Behavioural Competencies
- Ensures Accountability
- Plans and Aligns
- Communicates Effectively
- Manages Complexity
- Collaborates
- Manages Conflict
- Directs Work
Skills
- Verbal Communication
- Numerical Skills
- Commercial Acumen
- Computer Skills
- Planning and Organizing
- Policy and procedures
- Action Planning
- Data Collection and Analysis
Education
Experience
- Sound experience and understanding of straightforward procedures or systems (7 to 12 months)
go to method of application »
Job Purpose
- To provide professional Microsoft Dynamics CRM (CRM) first-line application support and issue resolution services to SA Distribution.
Responsibilities
Software Maintenance
- CRM system – maintenance, troubleshooting, bottlenecks
- Support application upgrades
- Support testing new software
- Support CRM specialist if required
User Support
- Manage issues logged via the service desk
- Resolve 1st line issues
- Training of users when required
- Keeping training material and user guides up to date
- Ensure new users are proficient
- Ensure the business adopts best practices
Customer Service Mandatory
- Able to configure CRM and do limited customisations
- To offer excellent customer service to all internal and external customers
- To display a customer orientation
- To embody the “customer is king” philosophy
Collaboration Mandatory
- The ability to work in conjunction with other internal and external parties towards
- the achievement of a common goal
- Positive feedback from internal customers
- Timeous Feedback to internal customers
- Engaging with external MS Partner on deliverables and support issues
Administration
- Conduct data entry into company systems, and review and verify the information to ensure accuracy and accessibility
- Raising and analysis of change requests required by our business stakeholders
Work Scheduling and Allocation
- Organize your own work schedule each day in line with changing priorities
Personal Capability Building
- Develop and maintain excellent procedural or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching
Requirements
Behavioural Competencies
- Ensures Accountability
- Decision Quality
- Communicates Effectively
- Plans and Aligns
- Optimizes Work Processes
- Organizational Savvy
Education
- Matric Grade 12
- Tertiary qualification advantageous
- CRM Certifications advantageous
Experience
- 5 years + experience in the field
- Microsoft Dynamics CRM certifications across versions
- SQL experience would be advantageous
- SQL knowledge advantageous
- SSRS knowledge preferable
- Java Script Knowledge is preferable
go to method of application »
Job Purpose
- Marketing support for all Postpaid activities and other related business requirements in line with the overall brand and commercial strategy. Effective planning and execution of Deal Cycle, aligning all stakeholders, processes and timings. Responsible for the end-to-end management of briefs, deadlines, campaign themes, POS, Digital and Social Media planning.
Responsibilities
Brand & Communications
- Manage Brand & Communication strategies within the defined Cell C Brand Strategy
- Ensure Brand CI is applied consistency across the marketing mix and touch points
- Liaise with cross functional teams including Product, OEMs, Deal Pricing Team, Agencies, PR & Sponsorship to implement communications and promotional plans
- Support Senior Management team on Product & Promotional launches
- Seek cost effective ways to reduce marketing spend while maximizing return on marketing spend
- Ensure all GTM elements adhere to Brand CI and tonality
Go to Market Strategies
- Manage the postpaid segment GTM within the defined Cell C Brand Strategy
- Manage GTM initiatives against set business objectives
- Implement Marketing Plans to support the overall brand strategy
- Coordinate GTM activities to ensure effective product launches
- Liaise with BluNova to drive CVM campaigns that support brand strategy
Marketing Operations
- Co-ordination and pagination of postpaid marketing material for the monthly deal cycle execution in collaboration with Cell C marketing team
- Brief and manage execution of instore POS elements, digital and Social Media elements
- Communicate and manage adherence to deal cycle timelines with all stakeholders, send timeous comms and escalate any delays
- De-brief any required changes to agency and manage timelines with agency and internal stakeholders.
- Manage marketing process and ensure approval of marketing collateral by Pricing, Marketing and CCO
- Manage the distribution and flighting schedule of all final artwork
- Seek new Media & sponsorship opportunities within the group and outside to ensure a presence for the Cell C postpaid brand, working closely with Cell C.
- Work closely with media agency on monthly reporting.
- Support Management on marketing ad-hoc campaigns and event management as required.
Research, Competitor Scanning and Reporting
- Compile a comprehensive presentation of all marketing elements that went into deal cycle along with quantitative results (working closely with BluNova)
- Compile and present a monthly market analysis of related postpaid competitive offers
- Conduct monthly mystery shopping in Cell C and competitor brands and provide feedback and analysis
- Post campaign analysis: collating of all elements of the campaign and campaign performance thereof
- Research insights/trends before launching campaign so we can build an effective campaign
Requirements
Behavioural Competencies
- Communicates Effectively
- Ensures Accountability
- Plans and Aligns
- Manages Complexity
- Collaborates
- Drives Results
- Business Insight
- Customer Focus
- Builds Relationships
Skills
- Data Collection and Analysis
- Planning and Organizing
- Action Planning
- Commercial Acumen
- Verbal Communication
- Brand Management and Development
- Computer Skills
- Data Control
- Managing Change
- Marketing Commercialization
- Customer and Market Analysis
- Assessment
- Review and Reporting
- Presentation skills
Education
- Degree in Marketing, Business Administration or currently busy with a degree in this field
Experience
- 5 years’ experience in marketing or related field
Method of Application
Use the link(s) below to apply on company website.
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