Career Opportunities at PricewaterhouseCoopers (PwC)

Job Description & Summary
A career within External Audit services, will provide you with the opportunity to provide a range of Assurance services and business advice to a variety of clients from small, fast growing clients to large entities. Our clients are often well known brands and many have broad international reach. We focus on using the latest technology to reduce the level of manual testing ensuring you’ll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients’ information.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

About the role:

The Financial Services, Insurance, and Investment division in the Waterfall office is looking for an Audit Manager with a strong auditing background. The ideal candidate will need to have experience on Large Clients in the industry. This candidate must be fully acquainted with the FS industry.

Essential skills and experience:

• 24 months or more post article experience.

Required qualifications:

• CA(SA)

Desirable skills or attributes:

Specialist industry knowledge in respect of the following industries:

• Insurance
• Asset management
• Medical schemes ; and/ or
• Retirement Funds
• IFRS experience
• Display sound leadership skills
• Computer literate with al PwC software
• Ability to market PwC services and to establish contacts in the market place
• Self – motivated
• High attention to detail
• Excellent communication skills
• Strong interpersonal and management skills
• Ability to multi task
• Analytic and solution driven
• Pro – active and committed to delivery
• Excellent time management skills

Responsibilities:

• Conduct Audits in terms International standards of Auditing
• Risk management
• Monitor costs
• Development of staff
• Business development and client relationship building
• Manage work in progress and debtors
• Staff management
• Compliance with PwC audit methodology
• Report writing
• Manage special projects

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Job Description & Summary

A career in our Oracle Risk Assurance practice, within Information Technology Risk Assurance will allow you to develop and apply strategies that help clients leverage enterprise technologies so they can get a higher return on their investment, mitigate risks, streamline processes, and find operational inefficiencies. The work revolves around creative problem solving and applying innovative technologies to enable strategies that increase the value of the applications that run our client’s business, mitigate risk and find operational inefficiencies.
Our focus is on creating effective and efficient design for the most important business, security and compliance processes for our clients. We touch on aspects of application security, areas prone to fraud and financial misstatement, and streamline processes that are part of our client’s core business so they can get a higher return on this key investment. Using innovative, and proprietary technologies, we help to bridge the gap between business stakeholders, compliance functions and Information Technology teams to assist in understanding how to embrace new ways of working, while limiting their financial and operational risk profile. We use knowledge of financial system design, risk mitigation, business process design, data integrity, security and use of data analytics.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

Role Summary:

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. In a place where you are encouraged to lead with your heart and values. And where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

We have an opportunity for an experienced individual who will be responsible for delivery of Business Continuity Management services (programme development and audit) to our clientele in both public and private sector.

Qualifications / Certifications required:

• Degree in IT or Risk Management – Preferred
• Course in BCM - Preferred
• Certification by the Business Continuity Institute (CBCI) – advantageous
• ISO 22301 Lead Implementer / lead auditor certification - advantageous

Experience required:

• Minimum 3 to 5 years active working experience in Business Continuity Management / resilience inclusive of disaster recovery. Must be able to understand and articulate the BCM lifecycle and make it practical for implementation.
• Must have understanding of the linkage between risk management and BCM.

Responsibilities of role:

• As this is a consulting role and not limited to one industry, the successful candidate must have the ability to:
• Identify scope and help close additional projects at existing clients and new clients.
• Management engagement / reviews from planning to execution and reporting
• Communicating reportable findings and recommendations to senior management
• Ensuring quality is maintained on engagement files
• Training / mentoring junior staff

Skill sets required:

• Assist in the delivery of BCM programme development from end to end inclusive of disaster recovery. Must have the capability to articulate each of the BCM lifecycle stages. Must be comfortable to present subject matter with minimal support.
• Build and maintain client relationships
• Assist in business development
• Ability to identify opportunities and assist in the conversion of such opportunities

Role related attributes:

• Continuity analytical skills
• Articulation and writing of continuity skills
• Problem solving skills
• Ability to understand disaster impacts
• Team player and work well individually
• Have good time management
• Deadline driven

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Job Description & Summary

A career in our Assurance Support Operations practice, within Assurance Support services, will provide the opportunity to support our engagement teams and clients by providing advice and counsel on accounting, financial reporting, and strategic business issues. In joining, you’ll help ensure a complete and relevant exchange of information among our consultants and in turn with engagement teams and clients, provide experts advice on a variety of specific topics, support engagement teams in resolving complex issues, and supporting clients and their subsidiaries in evaluating the potential impact of accounting and reporting standard setting initiatives. You’ll develop strong relationships with our engagement teams and established audit clients and enhance our ability to meet greater investor expectations with the challenges of an increasingly complex business environment.

Our team focuses on helping the Human Resources team with recruitment and deployment, technical communications, policy and procedure development, and monitoring. You’ll be able to enhance PwC’s ability to meet greater investor expectations with the challenges of an increasingly complex business environment, and our objective of achieving sustained audit quality over the long term.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Invite and give in the moment feedback in a constructive manner.
• Share and collaborate effectively with others.
• Identify and make suggestions for improvements when problems and/or opportunities arise.
• Handle, manipulate and analyse data and information responsibly.
• Follow risk management and compliance procedures.
• Keep up-to-date with developments in area of specialism.
• Communicate confidently in a clear, concise and articulate manner - verbally and in the materials I produce.
• Build and maintain an internal and external network.
• Seek opportunities to learn about how PwC works as a global network of firms.
• Uphold the firm's code of ethics and business conduct.

Job Description:

The primary focus is to provide 1st and 2nd line technical support in a client facing environment in order to achieve high levels of customer satisfaction.

Principal Accountabilities:

• Logging Incidents/Requests;
• Provide desk-side support as assigned from the Service Desk;
• Provide Walk in Centre Support, including but not limited to:
• Computer set-ups;
• Computer hardware repairs;
• Printing;
• Asset Management;
• AV/VC Support;
• Local LoS Software support;
• Network cabling;
• Deliver a professional and consistent level of service that provides resolutions within agreed deadlines;
• Promote an environment where the business receives outstanding client service;
• Assist with Support documentation review and revision;
• Develop and maintain strong working relationships with key staff and managers in the business and in other teams within IT;
• Work collaboratively with Service Desk and support teams;
• Undertake service analysis, proactive service monitoring or project activities as assigned;
• Identify repeat incidents and contribute to provision of comprehensive Known Error Records and solutions articles as support tools for other support staff;
• Ensure that assigned IT service incidents are managed effectively and root-cause problem analysis is undertaken where appropriate to reduce the number and severity of future operational incidents;
• Available as per the afterhours support schedule;
• Acting as a point of escalation for support queries from more junior Technicians which are beyond their technical capability;
• Identify and take part in initiatives to improve the quality and effectiveness of the department.
• Identify where knowledge can be shared with other IT Services staff to improve the effectiveness of IT Services, and help develop the knowledge and skills of others in the IT Services team.
• Identify problem trends to management and possible actions to assist with process improvement.
• Ensure that assigned IT service incidents are managed effectively and root-cause problem analysis is undertaken where appropriate to reduce the number and severity of future operational incidents.

Minimum Qualifications:

•  Grade 12 / Matric : Essential;
•  Comptia A+ : Essential;         
• Comptia N+ : Essential;
• MS Office – Intermediate : Essential;
• MS Office – Advanced : Essential;
• MCP / MCSA : Essential;
• MCSE : Essential;
• Comptia Security+ : Essential;
• ITIL Foundation : Advantageous;
• Comptia Project+ : Advantageous;
• IT Related B-Degree : Desirable;      

Experience and Key Skills:

• 4 years general IT experience;
• Mobile platform support;
• Printer Hardware / Drivers;
• Audio visual;
• Specialized local office applications;
• Enthusiastic and Interested in the IT field;
• Understanding and proven ability to support IT end users;
• Clear, courteous telephone manner;
• Excellent verbal and written communication skills;
• Task prioritization;
• Self-motivated; 
• Team player;
• Work independently, accurately troubleshoot, diagnose, and resolve customer issues or requests;
• Proactive and resilient;
• Ability to handle pressure situations;
• Ability to prioritize tasks with different levels of impact and urgency;
• Ability to work unsupervised; 
• Encourage interaction;
• Support customers on all levels via email, phone and IM;
• Strong technical knowledge;
• Good analytical skills;
• Attention to detail;
• Work independently;
• Troubleshoot, diagnose and resolve most requests received;
• Detail oriented and able to effectively and accurately document technical issues and requests;
• Report writing skills;
• Presentation skills;
• Confident.