Main Purpose of the Position
This role is responsible for maintaining the integrity and accuracy of information processed on the Company’s employee rostering and attendance system, in complianc
MAIN PURPOSE OF THE JOB:
To ensure that all legal documentation is updated and processed timeously. To analyse the accounts before initiating debtor contact and examine the historical data, evaluat
Purpose of Role:
The Customer Service Agent will play a key role in the day to day operations of the Customer Services Team. As the first point of contact with customers, existing parents, academic
POSITION SUMMARY
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availabil
Position summary
Industry: Telecommunication Services
Job category: Service Advisor
EE position: No
Introduction
We have great opportunity for Collection Agents to join o
Purpose
To provide callers with a first time resolution to queries in order to provide quality service within the required SLA framework, business rules and regulatory requirements through the e
JOB DESCRIPTION
To improve customer satisfaction through proactive and reactive service recovery of MTN customers who have experienced service failure/s or have expressed dissatisfaction with th
JOB DESCRIPTION
To drive tactical initiatives relating to customer retention (proactive and reactive campaigns). To promote and maintain the image of the company by initiating effective communic
JOB DESCRIPTION
The key purpose of the Agent: Written Correspondence is to provide world-class first line support within the Written Correspondence (email) and Live Chat/WhatsApp envi
JOB DESCRIPTION
The key purpose of the Social Media Agent is to ensure an effortless customer experience across MTN’s Non-Voice Channels.
The Agent operates within Social Media Cu
Job Summary
Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).
Job Description
Sales and Target: To activ
JOB DESCRIPTION
Operates within Customer Experience and Operations/CXO and is responsible for all MTN second line support across touchpoints that are related (but not limited to) MTN products & s
Minimum Requirements
PSIRA Grade A qualified
Valid Fire Arm Competency
Valid Drivers license
Relevant Tertiary Qualification
Minimum 5 Year Security industry ex
Position Overview
To identify the needs of the customers, match and exceed their needs and expectations with our service offering. Maintain business growth through professional int
Duties
First point of contact for IT related issues and queries
Provide telephonic, remote and on-site support to users
Analyse, diagnose, troubleshoot and resolve software and hardwa
MINIMUM REQUIREMENTS
Agricultural Diploma advantageous
Min of 2 previous years’ experience on a livestock (sheep & cattle) farming operation
Ability to motivate and work with staff
Core Description
Provide a service that will exceed the expectations of the Company’s customers – both external and internal and to ensure that the agreed standards in respect of len
JOB DESCRIPTION
As a Foreign Exchange and Money Markets Execution Manager, you proactively manage and provide relevant FX and MM pricing and portfolio management of clients, ensuring that client