Skills and Experience
Principal Accountabilities
Responsible for managing service support for all services allocated as per SME bucket. Drive towards effective Incident Management
Awareness
Main Objectives
The main objective of this job is to manage service delivery and administration of the Support Section within the Information and Technology Services Division. This is to e
Purpose Statement
To implement the Performance and Development practices within Capitec Bank
To mitigate risk through ensuring confidentiality, updating policies and procedures and report
Our ideal candidate has:
Bachelor’s degree in risk and Compliance or Commerce
5 or more years’ experience in Risk Management and/or Internal/ External Auditing.
Proven experience
Key accountabilities
Analytics - Analyze the credit risk data to support the various risk strategy teams in the day to day reporting needs using SAS Enterprise Guide, Advanced Excel and Visualis
Job Description
Service Delivery: Deliver IT Digital design services as per agreed performance contract
Understand and apply existing best practice frameworks to assist in the implementa
About the Role:
As an IT Support Technician, you will play a critical role in maintaining and improving the IT infrastructure. You will be responsible for monitoring systems, resolving technical is
About the Role:
The HR Business Unit is dedicated to creating an engaging environment for all employees. As part of a team of experienced professionals passionate about unlocking human potential an
About the role:
They aim for 100% no tickets breached, and the Support Desk Coordinator is responsible for coordinating and prioritising service tickets and manage them through to completion of the
Key Performance Areas would include, but are not limited to:
Manage a team of Electronic technicians and Electricians
Maintain electronic process control systems – hardware and software.
Job Description:
Ensure accurate and timely information from the Asset Health Monitoring team to optimise plant and equipment performance using all available data.
Your duties will include:
Purpose
Advise on equipment reliability and improvement programs, ensuring safe operation and effective maintenance of allocated assets through expertise in reliability engineering.
Your du
Purpose
To provide specialist advice and support and to work collaboratively within their team and across other teams in the business to deliver exceptional onboarding customer experiences.
Core Description
This role is responsible for the effective management and optimization of software assets throughout their lifecycle for BCX and clients. This is achieved by implementing Softwa
Core Description
To oversee and direct technical support for core infrastructure to transform IT and realise the digitalisation journey for our clients. To lead the facilitation of operations ar
Key Purpose
To own and orchestrate the flow of “data products” within the organization. Data products can be data sets that are generated by VN, additional datasets that flow into or ou
Duties and responsibilities
Logging and tracking of incidents and requests.
Perform initial investigation, assign ticket priorities and follow each ticket through to resolution and ticket clos
Principle responsibilities include ensuring that the Service Level Agreement of their nominated accounts are managed effectively, this will be achieved by:-
Performing and Maintaining Customers