Your key responsibilities will be
Lead the customer service team of customer service and key account support to deliver on all service challenges.
Define, measure and monitor key SLAs / KPIs f
JOB PURPOSE
Product Experts provide high-quality first-line support and remote care to the company's USA customers.
They maintain high customer satisfaction and ensure customers are assist
Your responsibilities
You will be responsible for sales activities for the service business focusing on SLA's, Refurbishment, retrofit and upgrade projects.
Ensuring positive customer expe
Job Purpose
To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenis
Job Description
As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible for helping to guide the largest and most complex AWS customers along their multi-year journey
Job Description
As an Amazon Web Services (AWS) Customer Solutions Manager (CSM) you will be responsible for helping guide AWS customers along their multi-year journey to the cloud. In this high
Key Purpose
Dealing with all queries related to Chronics and HIV.
Areas of responsibility may include but not limited to:
Taking calls and dealing with Discovery que
Your role and responsibilities
In this role, you will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines. Each day, you will de
What will you be doing?
As an Advisor in our busy Inbound Sales and Service department, you’ll see that customers get great products and services, with problems resolved first time.
Usin
The Job
As the Customer Support Officer (CSO), you will be providing first-line technical support to our field partners responsible to manage our Tiko Systems (Health Facilities, Retailers, Comm
KEY WORK OUTPUTS & ACCOUNTABILITIES
Ensure that all complaints are managed and closed in accordance with internal business standards and external legislative requirements. (within the 24 SLA
Minimum Requirements
+3 Years’ Experience in Banqueting/Reservations
Matric / 1 Min Year University
Great knowledge of Opera
Knowledge of MS Office, Outlook & Google Chrome
Formal Qualifications:
Matric.
Post Matric qualification in business related studies or equivalent.
Bachelor’s degree in business related studies or equivalent an advantage.
Job Description
Advise TL on ST availability for the day
Ensure all ST’s are dispatched to planned aged (previous day) and new incidents, escalate issues to TL if STs are not dispatched
Are you a passionate service centre administrator with the following qualifications and experience?
Qualifications:
Grade 12 Matric qualification
Minimum of 1-2 years of proven experience i
Job Description
Service Level Agreement Design
Conduct leading practice research and provide recommendations for SLA management process design & implementation
Support all SLA framework
Specific Role Responsibilities
Repair and servicing of vehicles according to dealer / distributor standards and within the flat rate
Establish parts required for service / repair to be perform
Specific Role Responsibilities
Repair / service vehicles according to instructions in job cards and in terms of manufacturer’s specifications
Service and Maintain the following:
Assemb